Tonga Room & Hurricane Bar - Fairmont San Francisco

Tonga Room & Hurricane Bar - Fairmont San Francisco reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Lexi

   Phoenix2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Amazing experience, food quality has gone downhill over the past few years. The “bouncer” is rude and made the beginning of the experience less than ideal. Our server made up for it with amazing service and went over and above!
   

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2. I

   Ingrid VIP

   Greater Boston13 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   Thanks to the reviews we read, we knew what to expect. Definitely kitschy and disneyesque, but lots of fun if you’re in the mood for that. Drinks were good and strong as advertised. Food was much better than expected. We knew to avoid the appetizers and ordered tuna poke and the seafood wok. Both were delicious and very generous servings! The live music tended toward a mix heavy on Fleetwood Mac/ Taylor Swift songs and the singer had a great voice. Well worth the $15 cover charge. All in all a great time!
   

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3. J

   Julian

   London1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Wonderful restaurant with good food and great atmosphere and live music
   

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4. M

   Mandeep

   San Francisco3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Surprised by the decor. Very well done with water lake in the middle and the live music in a boat. The food was good the drinks were good and strong. The drinks were expensive but for one drink good.
   

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5. S

   Sherry

   Tahoe1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was such an amazing experience… So much fun. The music was amazing. The entire setting was so cool and fun. Our waiter was very attentive and very friendly. The overall experience was outstanding. I would definitely keep coming back. 
   

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6. A

   Ali

   Sacramento1 review

   2.0

   Dined 7 days ago

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Starting with - We did love the ambiance and our boys loved it so we are glad we went. The big disappointment was that we ordered the $68 Pupu platter and it was nothing of what it looked like online in all the images and videos I’ve seen — and the amount of food for the price was actually shocking. Not to mention it was underwhelming. I had high hopes for the coconut calamari but it was 95% breading 5%substance. The edamame was in the form of nuts and had a really heavy coating of salt that made it inedible. Next time I’d just go for drinks. Expensive ones but I get that novelty.
   

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7. M

   Melissa

   New York City1 review

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 5

   I had a shrimp and crab dish, that wasn’t edible. It was a small portion of salad size shrimp tossed in bland mayo and a ton of red onions, served in a side-sized bowl with two small pieces of crab. My son had the bbq chicken, which was also a small portion, filleted and pounded down to take up more space on the plate lol. Two “dinners” and two sodas came to $100. The vibes were not good. There was a security guy sitting outside the door the lines for reservation versus non. We had a res. We were told we needed to leave before the entertainment started. There is an extra charge for that. The initial encounter was negative enough that I would have left in that moment, but a “no-show” is another charge. I understand this place is a gimmick and that people come for the theme and not the food. But the bad vibe we got when we walked up and the bad tasting food is inexcusable. I couldn’t get out of there quick enough to wash the taste of red onions from my mouth.
   

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8. S

   Socorro

   San Francisco1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Beautiful restaurant and even better entertainment. It was a lovely evening! The food was okay but drinks were amazing!
   

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9. D

   Dawn

   Sacramento1 review

   4.0

   Dined on April 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great time. Music was wonderful. Drinks are very strong!!
   

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10. D

    David

    Zeeland56 reviews

    4.0

    Dined on April 13, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    Great fun but so-so food. Wine list is non existent but the tiki cocktails are good
    

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