Trophy Room

Trophy Room reviews from people who’ve dined at this restaurant. Based on recent rating.

1. IS

   IanS

   New York City4 reviews

   5.0

   Dined on July 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, nice atmosphere, friendly and attentive staff!
   

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2. TD

   TaraD VIP

   New York City42 reviews

   5.0

   Dined on July 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great brunch and service. Not a huge menus but everything was made fresh and tasted great! Full bar available as well as drinks noted on menu.
   

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3. B

   Busayo

   Chicago4 reviews

   2.0

   Dined on June 30, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 2

   The food was not good and overpriced. The waitstaff is nice but takes a long time to be served.
   

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4. c

   ciciliam VIP

   New York City18 reviews

   1.0

   Dined on April 20, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We walked in there was nobody to seat us we asked the cooks who got the bartender for us. The bartender was advised we had a reservation for 6 and sat us down provided 3 waters and no one came back to the table. After about 15/20 minutes we left and found a close restaurant which was walking distance . Will not be coming back.
   

   Trophy RoomResponded on April 24, 2024

   Dear Ciciliam, I want to start by expressing our sincere apologies for the less-than-pleasant experience you had at our Trophy Room. Your satisfaction is our top priority, and we deeply regret that we fell short of your expectations. I would like to assure you that we take your feedback seriously and have taken immediate action to address the issues you encountered. We have thoroughly reviewed your concerns and have made necessary improvements to prevent such issues from happening again in the future. MJ
   

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5. MC

   MarciC

   Baltimore23 reviews

   5.0

   Dined on February 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant connected to the StayPineapple hotel but you don't need to be staying there. The menu had a number of nice looking items. The street tacos were flavorable and the punch special was very fruity. The staff were welcoming and attentive.
   

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6. MN

   MustafaN

   London9 reviews

   3.0

   Dined on January 23, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   I realize Monday evening in January at 15 degrees isn't the best time to dine out, but I was a little disappointed that despite a mostly empty restaurant service was slow and food rather meh.
   

   Trophy RoomResponded on January 27, 2024

   We sincerely apologize for not meeting your expectations. We have noted your feedback regarding your experience, and are taking steps to ensure this is being addressed. We really appreciate you bringing this to our attention as it is so important to us to provide extraordinary service, and we can’t do that without you letting us know when we miss the mark. We sure hope you will give us another opportunity. Thank you and best regards, Ben/Restaurant Manager
   

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7. OT

   OpenTable Diner

   Greater Boston1 review

   1.0

   Dined on January 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It’s not a restaurant. It’s a bar. Said the bartender rudely. Seems to be a disconnect between open table and what’s actually offered.
   

   Trophy RoomResponded on January 21, 2024

   I am sorry to hear that your visit was less than perfect. Feel free to contact me at so we can make it up to you. I hope that you will give us another chance and we can make your next visit better. Thank you and best regards, Ben/Restaurant Manager
   

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8. SW

   SarahW

   Washington DC7 reviews

   1.0

   Dined on November 19, 2023

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   There must be some issue between OpenTable and the restaurant. I was able to make a reservation for 11:00 AM for brunch, showed up, and the restaurant wasn't open. Google and OpenTable and their website had a 3 way match on time. So, someone might want to update those.
   

   Trophy RoomResponded on January 10, 2024

   Hi Sarah, We apologize for the inconvenience regarding our reservation system. Thank you for bringing this to our attention and we have rectified the issue. Sincerely, Staypineapple, Boston
   

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9. DS

   DeidreS

   San Francisco4 reviews

   5.0

   Dined on June 30, 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great pub grub- delicious, big portions! I had a burger with a wonderful side salad; friend had chicken sandwich with fríes-also good. it was busy but service was fast and friendly. Fair prices. LGBTQ friendly. Definitely recommend!
   

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10. D

    Datenight

    Greater Boston4 reviews

    5.0

    Dined on May 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great place for a casual date. The drinks and food were really good. Beautiful location.
    

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