The Crabtree

The Crabtree reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. G

   Gisle

   New York City1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   The food came before our wine/beer, had to tell the vaittress to check …. pore or no controll on the serving.
   

   The CrabtreeResponded 4 days ago

   Hi Gisle, We are sorry to hear your food arrived before your drinks. This was a miscommunication between the team, and due to how busy it was the bar team may have made a mistake. We hope the rest of your visit was good and you will visit us again in the future. Team Crab
   

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2. M

   Mwanza

   London1 review

   5.0

   Dined on April 5, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great customer service and the food was delightful. The portions could have been bigger but overall. a truly wonderful culinary experience with a fantastic view of the river Thames.
   

   The CrabtreeResponded on April 7, 2025

   Thank you for your wonderful review, Mwanza! We hope to see you again soon. Team Crab
   

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3. J

   Julien

   London1 review

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Food in the garden outside is no the same as inside, it’s only burgers etc. It used to be more generous and delicious. Today burger was quite average, small and dry. The location is great next to the river though.
   

   The CrabtreeResponded on April 1, 2025

   Hi Julien, Thank you for your review. We serve the Crabshack BBQ menu in the garden on busy days to ensure we can accommodate more people for food whilst maintaining quality. We are sorry this was not what you expected. Team Crab
   

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4. S

   Sarah

   London5 reviews

   4.0

   Dined on March 22, 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Overall a good meal with good service. The dish that was disappointing was the vegan main course at £18. This was vegan burella with a tomato cut into 4 pieces. Not even passable as a starter to be honest. It was sent back and another option was offered. Several dishes were not available on the day we dined which was also disappointing. Fish and chips, burger and fish pie were all very good.
   

   The CrabtreeResponded on March 24, 2025

   Hi Sarah, Thank you for your review. We are sorry you were not satisfied with the vegan burella dish, we have passed your comments on to the food development team. Apologies for the items missing on the menu this weekend, we have just launched our Spring menu and have had some teething problems with suppliers which are now rectified. We hope you will visit us again. Best, Team Crab
   

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5. MA

   MarkA

   London1 review

   5.0

   Dined on March 16, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   We had a great time, thank you. Love to visit when in the area
   

   The CrabtreeResponded on March 17, 2025

   Thank you for your lovely review, MarkA. We look forward to seeing you again soon! Team Crab
   

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6. G

   Gigi

   London36 reviews

   5.0

   Dined on February 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Ok the vegetarian roast was SO good , I feel like vege roasts can be such a let down but Crabtree does it welllll thank you my friend and I had such a nice evening , will be back again soon
   

   • 

   The CrabtreeResponded on February 20, 2025

   Hi Gigi, Thank you so much for your wonderful review! We are so glad you enjoyed the food and had a good evening. We hope to see you again soon. Team Crab
   

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7. G

   Grazina

   London1 review

   5.0

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food never disappoints here, the service was also great!
   

   The CrabtreeResponded on February 10, 2025

   Thank you for your lovely review, Grazina! Team Crab
   

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8. M

   Maria

   London1 review

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing first experience at the Crabtree. Food was absolutely delicious, vibe was great and staff were super friendly. Totally recommend!
   

   The CrabtreeResponded on February 3, 2025

   Hi Maria, Thank you so much for your review, we are delighted to hear you had a wonderful experience. We look forward to seeing you again soon. Team Crab
   

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9. J

   Jernene

   London1 review

   3.0

   Dined on February 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Food was OK, burger lacked abit of flavour and although the vegan Wellington was nice the portion size was more like a sausage roll than a Wellington.
   

   The CrabtreeResponded on February 4, 2025

   Hi Jernene, Thank you for taking the time to leave us a review. We are sorry you did not enjoy your food on Sunday. We take feedback of this kind very seriously and will be speaking to the kitchen and food team to rectify these issues. We hope you will return to give us another chance. Best, Team Crab
   

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10. E

    Elly VIP

    London6 reviews

    3.0

    Dined on January 30, 2025

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 3

    Lovely pub with charming staff but very bland food. We known the menu well (from The Havelock) but here it isn’t so good. We had a lovely evening (although three screaming children initially were noisy!) but wouldn’t come for the food.
    

    The CrabtreeResponded on January 31, 2025

    Hi Elly, Thank you for your review and we are so glad the service was good. We take feedback on food quality very seriously and would love to be able rectify the issues you found, if you could email us with more details of your visit. Best, Team Crab
    

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