Sugar Factory - Rosemont

Reseñas de Sugar Factory - Rosemont de comensales del restaurante. Basadas en valoraciones recientes.

1. P

   Pricilla

   Chicago4 reseñas

   3.0

   Comieron en 5 de octubre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   I recently visited the Sugar Factory and had a decent experience. The food was good, but nothing extraordinary—while the menu offers lots of options and the presentation was top-notch, some dishes like the burgers and pulled pork lacked flavor. On the bright side, the drinks and desserts were fantastic! Service, however, was a letdown. We waited about 30 minutes for water, and it seemed like the staff only appeared when it was time for the check. The atmosphere was lively and colorful, perfect for a night out or a celebration, though the value didn’t quite match the high prices. Despite this being a birthday celebration, we were crammed at a small table for seven, which was a bit disappointing. Noise levels were moderate, so while it was busy, it wasn’t unbearable. Overall, I’d probably only go back for the drinks and dessert.
   

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2. D

   David

   Chicago19 reseñas

   4.0

   Comieron en 29 de septiembre de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was good but seemed SO EXPENSIVE. $100 couple shared weekend brunch no booze. Taxed on the service charge gratuity, don't think I didn't notice. French 305 was heavenly!!! Also $25 for a photo but they give us a tiny one free... the only one with our eyes closed, gee thanks. Almost bought one but glad I came to my senses. Next time charge the same for cash or card as you'd make enough profit to cover the 2$ difference, you already printed them. It could make the difference between a purchase or not at all. What you going to do with my photos? Sorry, I got off topic. Great food, sugary sweet drinks, wonderful ambiance, loud, good service with not the best prices. I would definitely return but only order/take it to go so I don't pay an extra 10+% on top of the included 20% service charge.
   

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3. J

   Jennifer

   Chicago1 reseña

   2.0

   Comieron en 29 de septiembre de 2024

   1. Global 2
   2. Comida 1
   3. Servicio 2
   4. Ambiente 5

   50.00 for non alcoholic drinks is crazy for kids that are 12-13 years old and can’t even drink that much sugar
   

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4. J

   Jacara

   Chicago2 reseñas

   5.0

   Comieron en 25 de septiembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Henry our waiter was FABULOUS!!!! Took my son here for his 10th birthday and he he enjoyed EVERYTHING!
   

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5. t

   tammy

   Chicago4 reseñas

   4.0

   Comieron en 22 de septiembre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   One of the type of places that everyone should go to once. Food style is “cheesecake factory” at twice the price. They do a good job for a special occasion with their drinks/dessert.
   

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6. L

   Lorena

   Chicago1 reseña

   5.0

   Comieron en 21 de septiembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I celebrated my daughter's birthday and it was amazing. Great atmosphere and food. Love the drinks both adult and kids. The service was on point. Great job guys. We will definitely be returning.
   

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7. G

   Graham

   Chicago1 reseña

   5.0

   Comieron en 20 de septiembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food, Leslie our server was awesome to the kids. Would go back.
   

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8. B

   Brian VIP

   Chicago5 reseñas

   3.0

   Comieron en 12 de septiembre de 2024

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 3

   Other than for dessert, the food is terrible and very over priced. I had a hanger steak that was incredibly small, the shrimp fajitas were over seasoned, and there were about 6 small shrimp, and a ton of peppers and onions. The burgers were dry and tasteless. If you want crazy deserts, and nothing else, it's your go to place, but for a normal dinner skip it. On a positive note, the service was very good.
   

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9. R

   Randal

   Chicago3 reseñas

   4.0

   Comieron en 8 de septiembre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Great food for a menu that offers multiple options. The amount of drinks and the specialty shakes make it fun. I would have them turn the music down about 10 levels when they are not doing a birthday or special occassion presentation.
   

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10. P

    Pete

    Chicago2 reseñas

    5.0

    Comieron en 7 de septiembre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Awesome service and experience! Food was great and the pasta was better then expected.
    

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