Shaw's Crab House - Schaumburg

Shaw's Crab House - Schaumburg reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Dana

   Chicago3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for the wonderful Easter dinner you cooked for my family. Our waiter was terrific (I’m sorry I didn’t get his name). The food was delicious and my husband loved the Easter ham dinner for the special.
   

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2. K

   Kim VIP

   Chicago19 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 3
   3. Service 3
   4. Ambience 2

   We had a reservation for the oyster bar area which is where we wanted to sit. Upon checking in the hosts tried to seat us in the dining room. We told them our reservation was for the oyster bar side. Despite showing the hosts the email confirmation saying we had bar seating reserved they did not honor our reservation and told us it was full in the oyster bar and that the restaurant switched our reservation to the dining room. I received no notification of, and did not approve of, our reservation being switched to the dining room. We made the reservation for the oyster bar for a reason and then had to eat our meal in an ambiance we did not want. Extremely disappointing for a very expensive special occasion meal. Being that Shaw’s is a Lettuce Entertain You restaurant and has a high priced menu I expect better. Also some prices are not right on the Open Table menu and are higher on the menu. In addition, some items listed on the Open Table menu are not actually available at the restaurant.
   

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3. F

   Fred

   Chicago68 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   The Fisherman's platter (Friday special) was excellent! A couple of large shrimp, some calamari, and cod along with the fries. My wife's Halibut was very good but more fish for the $$ would have been nice. Our drinks (Blackberry Smash and Kalua) were prepared well. My ice cream birthday desert was great.
   

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4. S

   Susan

   Chicago1 review

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I have been there at least 20 times. We love it!
   

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5. v

   veronica VIP

   Chicago4 reviews

   1.0

   Dined on April 13, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Poor service, food was over priced & menu is limited. Shouldn’t have “crab house” in name when you only have 1 crab option
   

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6. d

   david

   Chicago3 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Drinks were good, Crab legs were fantastic, oysters tasted fresh. Great overall dinner experience
   

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7. C

   Charlene VIP

   Chicago74 reviews

   3.0

   Dined on April 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Very disappointed in the twin 4 ounce lobster tails. No taste, flat, served cool and tiny. They should not offer these on their menu. The mussel appetizer was delicious and the creamy sauce was very tasty. Brussels sprouts were cooked perfectly. Tender, flavorful and crisp around the edges. My husband ordered the scallops. Very expensive and the scallops were tiny. He was not happy. This is the second time we have not been happy with our meal, however we have eaten at Shaws countless times and it’s usually excellent.
   

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8. K

   Ken VIP

   Chicago20 reviews

   5.0

   Dined on April 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a very nice dinner with family. Asked for a quiet location because we wanted to be able to hear each other’s conversation. Our booth was perfect. Dean, our server, was the best. Explained the menu and specials, was knowledgeable about our wine and drink selections and was very attentive even though the restaurant was busy.
   

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9. R

   Rich

   Chicago301 reviews

   5.0

   Dined on April 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always a great place 3-5 times a year. Very good menu and the food is great.
   

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10. M

    Mary

    Chicago5 reviews

    5.0

    Dined on April 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Celebrating a birthday. Service excellent from time we walked in door. Drinks perfect and food delicious.
    

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