Ruth's Chris Steak House - West Palm Beach

Ruth's Chris Steak House - West Palm Beach reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. V

   Vincent

   West Palm Beach2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have been attending this location for years and have not been disappointed once. The staff has always been very courteous and prompt.
   

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2. H

   Helene VIP

   West Palm Beach25 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was lovely, as always! The filet and lobster tail was done to perfection.
   

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3. A

   Aleida

   West Palm Beach14 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and Great food. Loved the whole Experience.
   

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4. J

   Jim

   Orlando1 review

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience having a family dinner. Everything was cooked perfectly and was delicious. Our waitress nancy was very nice. If in the area we'll definitely be back.
   

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5. C

   Christopher

   New York City2 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Ruth’s Chris, been to many locations; service was excellent, food was perfect.
   

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6. E

   Esther

   Miami5 reviews

   2.0

   Dined on April 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 1

   I came to this restaurant expecting a high-end experience, but what I encountered was something far more troubling. From the moment we walked in, the staff’s energy toward us felt off—cold, dismissive, and rushed. Despite arriving on time with a reservation, we were seated at a cramped table in the very back of the restaurant, near the kitchen, while other parties (who arrived after us and appeared to be white) were escorted to prime, well-lit tables near the windows. We initially gave the benefit of the doubt, but as the evening went on, the pattern became too obvious to ignore. We weren’t the only Black patrons being seated in the least desirable part of the restaurant. It’s subtle, but it’s real—and it’s not acceptable. The food was fine, but at this price point, the experience should be flawless. Instead, we were made to feel like second-class guests in a place we were paying a premium to enjoy. Service was slow and indifferent, a stark contrast to the attentive treatment we saw other tables receiving. Restaurants like this thrive on image, but when the hospitality is selective and discriminatory, no amount of presentation or plating can cover that up. We won’t be back—and we’ll be sharing this experience widely. It’s 2025. Do better.
   

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7. H

   Harry VIP

   Atlantic City42 reviews

   5.0

   Dined on April 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went for Happy Hour before an early show at the Kravis. Great value!
   

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8. A

   Anelys

   Naples3 reviews

   1.0

   Dined on April 5, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Terrible service. We waited after we sat for at least 20 minutes before we got some water. My husband had to go to the bar to get me another drink. The appetizers took super long. We didn’t finish our meal till 830 and we sat at around 6:30pm
   

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9. L

   Lisa VIP

   West Palm Beach26 reviews

   1.0

   Dined on April 5, 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   This is second time dining at this location. The steak tonight was inedible. We ordered the prime bone in prime sirloin and was very disappointed in the quality. Tasted more like choice quality. My Costco sirloins are much better. Will not go back ever! The waiter did not even offer a refund or dessert to compensate. We went there before going to Kravis for theatre. Will never return.
   

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10. O

    Osiris

    New York City4 reviews

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great experience as always, never had a bad meal at this place, our server lazar was amazing and very alert at all times. Highly recommended
    

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