BJ's Restaurant & Brewhouse - Valley River

Reseñas de BJ's Restaurant & Brewhouse - Valley River de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Kristina

   Portland1 reseña

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Poor service, the food was farbbelow average. Paid 35 dollars for a prime rib that was halfway inedible due to the amount of gristle and fat and was also overcooked ( we had a large table and all 4 of the prime rib meals were the same, terrible quality) . Veggies were still raw and salads were delivered after the main course. Waitress was not personable or interactive at all. Really poor experience. We won't be back. This isn't the first time we have had a poor experience but it will be the last.
   

   BJ's Restaurant & Brewhouse - Valley RiverRespuesta enviada hace 2 días

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Valley River restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

   ¿Te fue útil?

2. P

   Peter VIP

   Portland43 reseñas

   2.0

   Comieron en 27 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Having a reservation doesn't seem to help - last two times I've reserved with Open Table and arrived on time, they made us wait. Waiter didn't show up for nearly ten minutes after we were seated. Food did not come out as ordered and was not very good.
   

   BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 28 de marzo de 2025

   Thank you for sharing your experience Peter. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   ¿Te fue útil?

3. N

   Nicole

   Atlanta22 reseñas

   5.0

   Comieron en 9 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Great service and wide range of menu options. Food was delicious
   

   BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 10 de marzo de 2025

   Thanks for the fantastic review, Nicole! We're thrilled to hear you enjoyed our service and menu options. Your feedback motivates us to keep delivering delicious experiences. Looking forward to serving you again soon!
   

   ¿Te fue útil?

4. R

   Rick

   Portland16 reseñas

   4.0

   Comieron en 8 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   2 dinners were excellent, the prime rib dinners. The chicken in the SAL’s brewhouse chicken was horrible. It was like it was boiled. Rubbery, no flavor. The mushroom sauce was awesome, as were the sides.
   

   BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 9 de marzo de 2025

   Thanks for your feedback, Rick! We're thrilled to hear you enjoyed the prime rib dinners and sides. We appreciate your input on the chicken dish and will share it with our kitchen team to ensure every meal meets our standards. We hope to see you again soon!
   

   ¿Te fue útil?

5. C

   Cosmo

   Los Ángeles1 reseña

   5.0

   Comieron en 3 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great workers and food every time I go! The servers are always so polite and happy to help whenever. The food can be a bit pricey but is definitely great!
   

   BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 4 de marzo de 2025

   Thanks for the fantastic feedback! We're thrilled to hear you enjoy our team and the food. We strive to provide top-notch service and quality. Your support means a lot to us, and we look forward to welcoming you back soon!
   

   ¿Te fue útil?

6. O

   Oksana VIP

   Seattle34 reseñas

   2.0

   Comieron en 20 de enero de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 5
   4. Ambiente 5

   The food was a bust. Wish I ordered smth else. Had filet minon with baked potato. Very hard to chew meat, bland potato. Ordered it with butter, sour cream and cheese. They put cheese inside the potato but butter and sour cream in a separate container. Hello! You put butter inside the hot potato, then sour cream and cheese. Wont return, quite a disappointment.
   

   BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 21 de enero de 2025

   Sorry, Oksana. Sounds like we fell short of our usual high standards for quality. We never want to disappoint our guests! I invite you to follow up with us by writing to feedback@bjsrestaurantscom. We'd appreciate any additional feedback you can give about the food that disappointed you. We'll share any feedback you can provide with the appropriate team members so we can stay on top of our game. Please include the name your review was posted under and that it is about our Valley River restaurant.
   

   ¿Te fue útil?

7. C

   Christopher VIP

   San Francisco43 reseñas

   5.0

   Comieron en 30 de noviembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   BJ’s is always a reliable restaurant for our family when out of town. Tried the new cinnamon roll pozookie and it disappointed.
   

   BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 1 de diciembre de 2024

   Thanks for the great rating, Christopher! We're glad BJ's is your go-to while traveling. We appreciate your feedback on the cinnamon roll pizookie and will pass it along to our team. We hope to keep impressing you with your next visit!
   

   ¿Te fue útil?

8. S

   Spencer

   Portland2 reseñas

   5.0

   Comieron en 21 de septiembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great atmosphere, great food. What more can you say?
   

   BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 30 de septiembre de 2024

   Spencer, we’re thrilled to hear you enjoyed the atmosphere and food! Your feedback truly brightens our day. We can’t wait to welcome you back for more great experiences!
   

   ¿Te fue útil?

9. S

   Suzy

   Portland1 reseña

   5.0

   Comieron en 4 de agosto de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I took my husband there for his 83rd birthday. He had never been there before and was impressed as soon as we walked in the door! Our server, Ryan W. was fantastic, treated us like he really wanted to please us - and he DID! My drink was an amazing surprise and delicious! The food was also delicious! The Pizookie (with a candle) topped off our fabulous meal. My husband kept saying, "I really like it here"! We will definitely be back!
   

   • 
   • 

   BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 6 de agosto de 2024

   Reviews like this one make our day. We're so happy to hear you had such a great experience. Hope to see you back soon!
   

   ¿Te fue útil?

10. OT

    Comensal de OpenTable VIP

    Condado de Orange4 reseñas

    5.0

    Comieron en 18 de junio de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Our waiter for our table of 10 was genuine, gave great suggestions and worked hard making us comfortable and happy. Didn’t remember his name but he said he just came over from working years at the garden of olives (heee hee). Thank you for helping us celebrate our son’s graduation from U of Oregon a great meal and celebration.
    

    BJ's Restaurant & Brewhouse - Valley RiverSe respondió el 19 de junio de 2024

    We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon.
    

    ¿Te fue útil?