Bristol Seafood Grill - O'Fallon

Bristol Seafood Grill - O'Fallon reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Richard

   Tampa9 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We celebrated our birthday and anniversary at Bristol in O'Fallon, MO and were very pleased with the food, service, price, and ambiance. If you are a meat lover, don't let the Seafood Grill designation deter you. We had perfectly prepared Fillet Mignon.
   

   Bristol Seafood Grill - O'FallonResponded 1 day ago

   Richard, we get the best steaks we can to go alongside the freshest seafood we can get. It is a great pairing, especially when you put the high level hospitality and ambiance with them. See you soon. Richard Heisler, GM
   

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2. K

   King

   Unspecified1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was great. Food was good. Ambiance was good.
   

   Bristol Seafood Grill - O'FallonResponded 1 day ago

   King, thank you for coming in and taking the time for the 5 star review. See you again soon, and we will deliver again. Richard Heisler, GM
   

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3. k

   keith

   St. Louis13 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Service was a little slow, they might’ve been understaffed. Food was tasty but a 4 ounce piece of fish for $42 is a bit excessive
   

   Bristol Seafood Grill - O'FallonResponded 1 day ago

   Keith thank you for your feedback. We have not had any trouble with staffing so I am sorry that your timing was off. I will follow up with your server on expectations there. We have not reduced our sizes in portion at all, but our pricing does continue to rise and we are trying our best to mitigate our menu prices from being further extended. All of our fish should be 5.5-7.5 oz. Reply back to me and I will take care of your fish entree the next time you are in. Richard Heisler, GM
   

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4. L

   LaMont

   St. Louis3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We enjoyed our dining experience. The food and beverage were fantastic. Will definitely return and recommend to friends.
   

   Bristol Seafood Grill - O'FallonResponded 1 day ago

   Lamont, thank you for coming in and taking the time for the review. I am glad we took great care of you. I appreciate you recommending us to friends. See you soon. Richard Heisler, GM
   

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5. M

   Mary

   St. Louis1 review

   5.0

   Dined on April 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time! This was a surprise 60th birthday party for my husband, and it couldn't have been more perfect. Bristols set aside a special room for us that was closed off from the main restaurant, so my husband didn't see his guests as we walked in. I hadn't asked for that but felt like I was given special treatment. Our server, Kristina M., was terrific. Very efficient and prompt, but also fun to be around. She made us feel at home, like a party hostess. Food and drinks were top shelf as always!
   

   Bristol Seafood Grill - O'FallonResponded 1 day ago

   Mary, thank you very much for celebrating with us. We take a lot of pride in being a special occasion destination. I am thrilled that Kristina took excellent care of you. I am glad the private space worked out well for your group. See you again soon. Richard Heisler, GM
   

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6. K

   Karen

   St. Louis1 review

   3.0

   Dined on March 31, 2025

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 2

   excellent service fine dining - love the coupon specials
   

   Bristol Seafood Grill - O'FallonResponded on April 1, 2025

   Hi Karen, Thank you for coming in and leaving a review. I am glad you enjoyed the food and service tonight! I would like more information on where we fell short tonight, so we can be better in the future. Please call us at (636) 625-6350 when you can. Thank you, Alden Henderson, Manager
   

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7. J

   Jim

   St. Louis4 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   we LOVE to come on Sunday because all wine under $100 is 1/2 price. The food is always exceptional. The biscuits are phenomenal. Our server was not as attentive - but she seemed to be a bit new.
   

   Bristol Seafood Grill - O'FallonResponded 1 day ago

   Jim, thank you for your continued support. I appreciate you taking the time for the review and the constructive criticism. I will be following up with your server the next time she is in. Looking forward to having you back and providing the proper service. Richard Heisler, GM
   

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8. C

   Christy VIP

   Denver2 reviews

   5.0

   Dined on March 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jacob C. Is an amazing server! We love coming to Bristol! The food is great and the staff is amazing! Thank you Jacob C. for always taking such great care of us!
   

   Bristol Seafood Grill - O'FallonResponded 1 day ago

   Christy, thank you very much for your kind words and praise of Jacob C. I appreciate your continued support. Richard Heisler, GM
   

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9. J

   Jon

   St. Louis12 reviews

   3.0

   Dined on March 28, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   It seemed like the waitress at first wasn’t interested in our table then as certain things went wrong she became better.
   

   Bristol Seafood Grill - O'FallonResponded on March 29, 2025

   Jon, I appreciate the feedback and your long term support. I know that you know this isn't like us and we will bounce back properly. I will be following up with the "disinterested" server. Completely unacceptable for our level of restaurant. Thank you again for the review and insight. Comments like these help us get better. See you again soon. Richard Heisler, GM
   

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10. R

    Richard

    St. Louis33 reviews

    5.0

    Dined on March 25, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Music was too loud but helped drown out one very load individual taking calls on his laptop.
    

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