Firebirds Wood Fired Grill - Morrisville

Firebirds Wood Fired Grill - Morrisville reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Louis

   Montreal2 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   The food, we both had Filet Mignon which was well cooked and was tender and the taste was very good. Caesar salad was very good. Service was ok, but there was a big party and maybe the hostess and waiter were new, so there were some menu mixups which was not such a problem. We sat on the bar side because the dining side was noisy. We recommend this place if you want a good meal, maybe a drink to start and you want to get in and out.
   

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2. C

   Chris

   Raleigh9 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 5
   3. Service 3
   4. Ambience 1

   We were a party of 6,on Easter evening. It was not very busy. We were seated in the back section of the restaurant, which only had a few other occupied tables and nobody else was seated back there. All of that was fine. The biggest issue was that the servers kept using the electric sweeper to clean under the table as any guests left. It was very noisy and irritating - a major interruption to being able to talk and I was there with 5 relatives visiting from out of state. This floor cleaning happened continually during our dinner. It made us feel as though we were being rushed out. My brother finally asked one of the servers who was cleaning to carpet to please not do that right now as it was very loud and we couldn’t talk. She did stop, but gave him a dirty look. Our server was adequate but couldn’t remember who had which drink. And then my brother was served the wrong beer and she tried to tell him it was the correct one. She finally went back to the bar and apparently figured out that he was right. Food was excellent as always. I’ve been here many times and have always been favorably impressed with everything. But after this experience I will be finding a new “go to” restaurant for a nice dinner. For the price of the meals we should have top-notch service and should also not be cleaned up around during the entire meal. Very disappointed!
   

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3. C

   Cheryl

   Orlando1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I don’t write too many reviews, but the food exceeded my expectations completely. The group I was with had steak, salmon and chicken and we ate every morsel of food. Even the salads were great.
   

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4. D

   Donna

   Raleigh2 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   The food was really good. The wait was long. I understand it was Easter Sunday. We had reservations at 2 and didn't get our food until almost 4. Our waiter had a somewhat difficult time communicating. The manager offered a complimentary second dessert to take home after one of my party explained that the waiter left out that the fresh vegetables included onions and peppers.
   

   Firebirds Wood Fired Grill - MorrisvilleResponded 3 days ago

   Hi Donna, Thank you for taking the time to share your recent experience at Firebirds. We sincerely apologize for the wait you experienced before getting your food. Your feedback is incredibly important to us, and we’re committed to continuously improving to ensure every visit exceeds your expectations. If
   

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5. g

   geri

   Raleigh7 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Rough day to review as it was Easter Sunday. We waited forever for our food, and we had to ask for an update, as noone came to tell us it was 4 tickets backed up. We watched a much larger party who arrived 20 min after us get theirs first, and we only had 4. I felt a comp, a discount or a free dessert would have eased the wait. Even more bread.. as we waited 65 min from order to table. Unsure what the issue was, but possible short cookstaff or overbooking. Either way, they needed to do better Customer Service wise. Food was good, and server was nice.
   

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6. L

   Lydia VIP

   Raleigh20 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service today for Easter brunch was attentive and delicious. Our server checked on the table appropriately throughout the meal and the timing of the drinks, appetizers, entree, and dessert was just right. We had an array of items such as eggs, salmon, pork, burgers, and steak. Everyone from kids to seniors enjoyed their well prepared meals. Also, this location in Morrisville was convenient with a small playground and open lawn area right outside the restaurant. We would highly recommend Firebirds especially for groups and look forward to dining with them again soon.
   

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7. J

   Jonathan VIP

   Raleigh23 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was good as usual and the service was great! We enjoyed it.
   

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8. V

   Valerie

   Orlando1 review

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience at check-in. We were seated pretty quickly. Waitress Valerie was nice and the food was great as always. Firebirds is a great spot to have a nice quality dinner. Second time at this location and think I like it better than the location near me. Keep up the quality service.
   

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9. J

   Jack

   Raleigh5 reviews

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   We had an inexperienced server who was overworked and under age to serve wine. He put in our wine order for 2 eight ounce glasses of the same wine and we got brought one glass at a time by different people who put them on the table and immediately turned to leave without saying a word. The second glass was only 5 oz and we had to stop the deliverer from leaving to get it corrected. The meals were delivered in a similar fashion and my wife’s order of a side of potatoes was not delivered. She had half eaten the rest of her food before anyone came by so we could request it. Even that was then delivered much later after the server finally came by to see if we had gotten them and went back to order them again. The evening was extremely disappointing . No attempt was made to compensate us for our experience.
   

   Firebirds Wood Fired Grill - MorrisvilleResponded on April 16, 2025

   Hi Jack, Thank you for taking the time to share your review. We’re truly sorry to hear about your experience. Your feedback is invaluable, and we’ll be sharing it with our team to ensure we continue improving.
   

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10. S

    Sascha VIP

    Raleigh12 reviews

    5.0

    Dined on April 12, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    As always, great food and excellent Staff. Keep up the great work!
    

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