The Lobby

Reseñas de The Lobby de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jennifer VIP

   Chicago40 reseñas

   5.0

   Comieron en 17 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service and excellent Caesar salad. Very nice quiet experience.
   

   The LobbyRespuesta enviada hace 7 días

   Dear Jennifer, Thank you for taking the time to share your review. We are pleased to read that you enjoyed your dining experience at The Lobby, including the service and Caesar salad. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   ¿Te fue útil?

2. N

   Natalie

   Chicago3 reseñas

   5.0

   Comieron en 4 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was fabulous, light and airy atmosphere, very attentive staff, and I loved the violinist and cellist that played during my lunch :)
   

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   The LobbySe respondió el 10 de abril de 2025

   Dear Natalie, We are pleased to read that you enjoyed your dining experience at The Lobby, including the food, atmosphere and service. Thank you for sharing your review. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   ¿Te fue útil?

3. L

   LINA VIP

   Chicago70 reseñas

   5.0

   Comieron en 3 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I love the lobby when I want a posh, quiet place for a chill celebration or a nice conversation. Food is delicious and the service wonderful. A bit pricey but hey, it’s the Pen.
   

   The LobbySe respondió el 8 de abril de 2025

   Dear Lina, We appreciate your kind review of The Lobby! Thank you for sharing your compliments. We hope to welcome you back for another dining experience soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   ¿Te fue útil?

4. M

   Mely VIP

   Chicago30 reseñas

   5.0

   Comieron en 2 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I started going again to The Lobby since I came back from a junket trip. Have tried other venues and I keep circling back to my fave: The Lobby, for wonderful service and ambience.
   

   The LobbySe respondió el 4 de abril de 2025

   Dear Mely, So glad to hear you keep coming back and that you have enjoyed the service and atmosphere. We look forward to welcoming you again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   ¿Te fue útil?

5. M

   Michael VIP

   Chicago10 reseñas

   3.0

   Comieron en 29 de marzo de 2025

   1. Global 3
   2. Comida 1
   3. Servicio 2
   4. Ambiente 5

   Food was cold. Tea was teabags not loose leaf. This has happened past 2 times. Things have changed here. Room is still gorgeous. Food quality has diminished.
   

   The LobbySe respondió el 1 de abril de 2025

   Dear Michael, I am concerned to read about your recent dining experiences at The Lobby. I would love to speak with you directly, should you be open to it, as we are always striving to improve for our guests. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   A 1 persona le resultó útil

6. M

   Mely VIP

   Chicago30 reseñas

   5.0

   Comieron en 24 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent service from concierge to staff. Always a pleasure when they acknowledge my absence. I feel at home at The Lobby! I highly recommend to everyone!
   

   The LobbySe respondió el 25 de marzo de 2025

   Dear Mely, Thank you for your kind recommendation of The Lobby! We are delighted that you have enjoyed your dining experiences at The Lobby and that you feel 'at home'. We hope to welcome you back again soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   ¿Te fue útil?

7. MO

   MOLLYCAKES

   Chicago33 reseñas

   3.0

   Comieron en 19 de marzo de 2025

   1. Global 3
   2. Comida 1
   3. Servicio 2
   4. Ambiente 5

   Mushroom risotto was dry and undercooked. Service was not attentive. Embarassing with a guest
   

   The LobbySe respondió el 25 de marzo de 2025

   Dear Mollycakes, Thank you for taking the time to share your review. I am disappointed to read about the lapse in service that you experienced, as well as your concerns with the mushroom risotto. Please accept my sincere apologies for this. I would love to speak with you directly about your experience, should you be open to it. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   ¿Te fue útil?

8. M

   Margaret

   Chicago6 reseñas

   5.0

   Comieron en 12 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server was just wonderful! So patient and kind! A very gracious gentleman from Guatemala.
   

   The LobbySe respondió el 13 de marzo de 2025

   Dear Margaret, Thank you for your compliments of your server at The Lobby. It is wonderful to read that he made a memorable impact on your dining experience. We hope to welcome you back for another meal soon. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   ¿Te fue útil?

9. M

   Michael VIP

   Chicago19 reseñas

   5.0

   Comieron en 12 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Also a perfect dining experience. Great food, professional staff and great ambiance. Great waiters....Aida, Leo, Ray and Ulvado.
   

   The LobbySe respondió el 13 de marzo de 2025

   Dear Michael, We are delighted to read that you enjoyed your dining experience at The Lobby. Thank you for your kind compliments of our staff. We hope to welcome you back soon! Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
   

   ¿Te fue útil?

10. A

    Anne VIP

    Chicago6 reseñas

    4.0

    Comieron en 8 de marzo de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 3
    4. Ambiente 5

    Service was much slower and less attentive than usual.
    

    The LobbySe respondió el 13 de marzo de 2025

    Dear Anne, I am disappointed to read about the lapse in service that you experienced at The Lobby. Please accept my sincere apologies for this. I would love to speak with you directly, should you be open to it. I will send you my contact information in a direct message. Warm regards, Andrea Azara Executive Assistant Manager, Food & Beverage
    

    ¿Te fue útil?