Franck's

Franck's reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Laura

   Salt Lake City16 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Special occasion dinner. Even after an active Easter Brunch service. The staff and kitchen executed an excellent dining experience. Every course of the meal was perfectly timed and delicious..
   

   Franck'sResponded 2 days ago

   Dear Laura, On behalf of our staff, thank you for the review. We are pleased to know how much you enjoyed your meal and our thoughtful service. All of us at Franck's look forward to having you dine with us again. Warm Regards, Franck's Management
   

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2. B

   Brad

   Salt Lake City5 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love going to Franck’s for our special occasions. The service and food just don’t get any better. It’s one of the best experiences you can have.
   

   Franck'sResponded 3 days ago

   Dear Brad,  Thank you for your fantastic review of Franck's. We are delighted you found our restaurant to be an excellent dining choice while a guest at the hotel. We appreciate you mentioning our delicious food and amazing service, and we look forward to seeing you for your next special occasion. Warm Regards, Franck's Management
   

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3. T

   Taylor

   Salt Lake City1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   An almost hidden gem where one can experience, what I feel it means, to be served. With food as amazing as the climate is relaxed, this place should be a contender when deciding on what a fine dinner should be.
   

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   Franck'sResponded 2 days ago

   Dear Taylor, We are thrilled that you enjoyed a relaxing dinner with us at Franck's. Your feedback will be shared with our team, who works hard to make the ambiance, food, and service just right for each guest. We look forward to serving you again soon.  Warm Regards, Franck's Management
   

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4. A

   AMY

   Salt Lake City56 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We have never had a poor experience at Francks. Rob is an outstanding and creative chef surrounded by a great staff. The wait staff is excellent. The manager is thoroughly competent. That makes for an outstanding experience.
   

   Franck'sResponded 5 days ago

   Dear Amy, Thank you for dining at Franck's and for your generous remarks. We will pass your compliments to our team, particularly to Rob, who will be pleased to know that you enjoyed your time with them. Thank you again for your wonderful review, and we hope you will return soon for another fantastic dining experience. Warm Regards, Franck's Management
   

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5. K

   Kale

   Salt Lake City6 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The only complaint I can think of, and I’m really reaching is that it was very loud 
   

   Franck'sResponded 6 days ago

   Dear Kale, It was our pleasure having you dine with us, and we apologize for the rather noisy group in the restaurant the night you were here. We hope this did not detract from your pleasant evening, and we invite you to come back for a quieter and more relaxing meal with us. We look forward to serving you again at Franck's. Warm Regards, Franck's Management
   

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6. M

   Michael

   Seattle15 reviews

   5.0

   Dined on April 16, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is one of my favorite restaurants in the Salt Lake area. This team is always on point
   

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   Franck'sResponded 7 days ago

   Dear Michael, Thank you for making Franck's one of your preferred dining choices when visiting the area. We are delighted you received excellent, attentive service. It is always our pleasure to serve you, and we appreciate your review. We look forward to welcoming you back soon. Warm Regards, Franck's Management
   

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7. E

   Eric

   Salt Lake City4 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food and friendly staff. Exceeded our expectations!
   

   Franck'sResponded on April 15, 2025

   Dear Eric, Thank you for taking the time to let us know how much you enjoyed dining with us. We are thrilled that our combination of excellent service and delicious food made for a memorable experience. We look forward to serving you again at Franck's. Warm Regards, Franck's Management
   

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8. S

   Steve VIP

   Salt Lake City49 reviews

   5.0

   Dined on April 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go to Franc's for special occasions and have always had exceptional food and service. We will keep coming back!
   

   Franck'sResponded on April 7, 2025

   Dear Steve,  We are happy to know you have dined at Franck's on several occasions and that each experience has been spectacular. We appreciate you taking the time to share your comments, and we look forward to your next visit with us. Warm Regards, Franck's Management
   

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9. D

   David

   Unspecified1 review

   3.0

   Dined on April 5, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Quality seemed to come down a bit from prior visits. Generally a really good place so maybe an off night but it was my general impression.
   

   Franck'sResponded on April 10, 2025

   Dear David,  Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your recent visit did not meet your expectations. Your satisfaction is incredibly important to us, especially as a valued loyal guest. We would like to extend our sincerest apologies and assure you that we take your feedback seriously. We are committed to addressing the issues you encountered and making the necessary improvements to ensure that your next visit is nothing short of exceptional. We hope you will give us another opportunity to serve you, and we will do our utmost to regain your trust and provide the outstanding experience you have come to expect from us. Warm Regards, Franck's Management
   

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10. W

    Will

    Miami3 reviews

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Really outstanding food and ambiance. The heirloom tomato danish, beet salad, Southern Fried Chicken and Pork ramen were all fabulous. Zuzana was a wonderful server. We will be back!
    

    Franck'sResponded on April 10, 2025

    Dear Will,  It is always nice to read great feedback about Franck's. We are pleased you specifically mentioned Zuzana. Excellent service is an important component of our dining experience, and we are also delighted that you enjoyed our cuisine and service. We look forward to exceeding your expectations once more. Warm Regards, Franck's Management
    

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