Chante Mexican Grill & Cantina

Chante Mexican Grill & Cantina reviews from people who’ve dined at this restaurant. Based on recent rating.

1. J

   Jade VIP

   Dallas9 reviews

   1.0

   Dined on March 29, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We’ve been coming here for years and decided to bring a few friends for them to try. We were seated right away but our food ended up taking over an hour to be brought to us and they brought food out at separate times so some people had food while others sat there for 10 minutes without anything. The worst part is they didn’t say or acknowledge anything until we had been there for an hour and a half and one person was still missing their food. We voiced our concerns, asked them to cancel the last order, paid and left. Our server basically hid from us and avoided our table for an hour, the manager was not helpful and it seemed like he’s dealt with these issues a lot. They changed most of their dishes and their salsa and bean dip. It feels like they’re cutting corners and unfortunately we won’t be back after several years of patronage. It would have been nice to take off an appetizer or something, but nothing. We would have been more understanding if they were busy or short staffed or had communicated any of this, but they fell short.
   

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