Smash Park - La Vista

Reseñas de Smash Park - La Vista de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Stidham

   Kansas City1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My son lives in SD and we live in KS so Nebraska is a good halfway point for us to meet. We met here on Easter Sunday. Our server was absolutely amazing. (She said she usually works or manages the axe throwing.). The food was wonderful and had a huge variety and the activities were sincerely fun for all ages. The best part of our visit was the service though and she deserves a raise for her attentiveness, kindness and flexibility. We’ll definitely be back!
   

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2. D

   Dawn

   Omaha2 reseñas

   2.0

   Comieron en 30 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   We had fun playing games, enjoying the axe throwing but the restaurant service was so slow. We had a reserved table but didn’t receive any service, even drink orders, for over 30 minutes. After 20 minutes of waiting I asked the hostess if something was wrong. He mentioned others had complained about the service and that he’d let the manager know. When we finally got our order on, it did come out fairly quickly.
   

   Smash Park - La VistaSe respondió el 9 de abril de 2025

   Thank you for taking the time to share your experience with us. We're so glad to hear you had fun with the games and axe throwing! However, we sincerely apologize for the delay in service you experienced. That’s definitely not the standard we aim to provide, and we understand how frustrating it must have been to wait so long, especially with a reservation. We appreciate your patience and will be looking into the service issues you mentioned to ensure that this doesn’t happen again in the future. We’re grateful for your feedback and hope you’ll give us another chance to provide a better experience next time!
   

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3. A

   Angie

   Omaha2 reseñas

   2.0

   Comieron en 23 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 4
   4. Ambiente 2

   I made a reservation at 11 on a Sunday. We wanted to play Bingo. When we arrived we were put in an area where we’ve been told before that there is no service. However we were served and the waitress was lovely. We wanted to play bingo but all tables were full. We were told they all had reservations which was highly unlikely. My opinion - they didn’t realize we had a reservation and sat us at a random table. If they aren’t going to reserve a table then don’t allow reservations during an event/function.
   

   Smash Park - La VistaSe respondió el 26 de marzo de 2025

   Thank you for your feedback, and we’re really sorry to hear about your experience! We definitely understand how frustrating it can be to have expectations about seating and not have them met, especially when it comes to something as fun as bingo! 🎱 We appreciate you pointing out the mix-up, and we’ll definitely work on making sure that reservations are honored properly during events like bingo. We’re glad to hear the waitress was lovely though—she definitely deserves a high-five! 🖐️ We’ll make sure to address the reservation process so your next visit is as smooth as possible. We hope to see you back soon to enjoy some bingo, and next time, we’ll make sure your seat is ready and waiting for you!
   

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4. OT

   Comensal de OpenTable

   Omaha1 reseña

   5.0

   Comieron en 22 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service and good food! Will definitely return.
   

   Smash Park - La VistaSe respondió el 26 de marzo de 2025

   Thanks so much for the kind words! We’re thrilled you had a great experience with our service and food! 😊 Can’t wait to have you back for round two of delicious bites and top-notch service. See you soon!
   

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5. B

   Brenda

   Omaha1 reseña

   5.0

   Comieron en 16 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   It was a great turnout for my bday— super packed day— staff did best they could with so many people. It’s getting so popular , maybe need a cutoff of how many allowed? On last bingo game— it’s a blackout-& only One winner—- maybe make last game a single double / frame and fill?? BUT BINGO LADIES ARE ALWAYS SO KIND AND DO A GREAT JOB.. we also tried to help keep our tables clear of mess to help out👍👍😄
   

   Smash Park - La VistaSe respondió el 18 de marzo de 2025

   Awe, thank you so much for the kind words and feedback, Brenda! We truly appreciate your loyalty, and it's amazing to see our bingo crowd growing so much. We’re beyond excited to be part of this community, and it means the world to us that you're a part of it. Thank you again for being such an important part of what makes this place so special!
   

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6. K

   Kristin

   Omaha1 reseña

   1.0

   Comieron en 15 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 4

   The service was terrible. We arrived 10 minutes early to Smash Park-La Vista for our reserved 11:00am darts time. The lady at check-in said she would be up in 10 minutes to get us started. At 11:05 I had to go down to get someone because she hadn’t come up…..when I got down there, she and another boy (coworker) were just chatting. At 12:05 we checked in for our 12:00 reserved dining. We got in right away. We asked kindly if we could switch to a table that had seat backs instead of a high pub table with backless seats. The young man was very accommodating and said it was no problem and put us at a different table. He took our order shortly after. Our food arrived very quickly and before our drinks (3 waters and a lemonade). We only received 2 of our drinks and didn’t see our waiter again for a very long time. After about 10 minutes, I went to the bar and asked for 2 ice waters. Eventually our waiter came to check on us and we told him we were out of ketchup….he took the bottle and never brought a new one back. When we asked for to go boxes and our check we had to wait another 15 minutes. The food quality was not great but I reminded myself that we came for the atmosphere, which was great! The Mac n Cheese with pork was very bland and the pork texture felt rubbery. My son only ate a few bites of the cheeseburger and said it just didn’t taste good. My French toast wasn’t terrible but it was more on the bland side. My daughter loved the kids chicken tenders. The atmosphere, which is what we went for, was a lot of fun. We will definitely go back, but we won’t waste our time eating. We will only go for the activities that it offers.
   

   Smash Park - La VistaSe respondió el 18 de marzo de 2025

   Hi Kristin, Oh no! We absolutely owe you a MUCH better experience, and we can’t thank you enough for your honest and detailed feedback. It will be used to help teach, coach, and train our team to ensure this doesn’t happen again. We’re thrilled to hear you enjoyed the environment, but the fact that we missed the mark in so many areas is not only embarrassing but far from the experience we want to deliver to our guests. Would you be so kind as to reach out to us directly on our website? We’d love to arrange a time for you to come back and experience what we’re truly capable of — great food, excellent service, and all-around fun! We’re confident we can give you the visit you deserve. We look forward to hearing from you and making sure your second visit is everything it should be!
   

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7. K

   Karen

   Las Vegas3 reseñas

   5.0

   Comieron en 3 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We really enjoyed our experience at Smash Park. Dinner was very good, and the server was great!
   

   Smash Park - La VistaSe respondió el 6 de marzo de 2025

   Thanks for the feedback, Karen! We're thrilled to hear that you enjoyed your experience at Smash Park - La Vista. It's wonderful to know that our food and service met your expectations. We strive to provide our guests with the best dining experience and your feedback is a testament to that. We look forward to serving you again soon!
   

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8. V

   Vincent VIP

   Omaha7 reseñas

   4.0

   Comieron en 4 de febrero de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   The location was clean and the atmosphere was energetic and a little noisy. The food and drinks were excellent and at a reasonable price given the quality of ingredients. Our server was new so service was slow and there was some confusion with our orders. Overall great food in a fun environment.
   

   Smash Park - La VistaSe respondió el 13 de febrero de 2025

   Hello Vincent, Thank you for taking the time to review Smash Park - La Vista! We're thrilled to hear that you enjoyed our food and drinks and found our location energetic. We're always striving to create a fun and energetic atmosphere for our guests. We're sorry to hear about the service issues you experienced. We always strive to provide excellent service and it seems we fell short during your visit. We will definitely address this with our team to ensure a better experience next time. We appreciate your feedback and look forward to welcoming you back soon! Best regards, The Management Team
   

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