IL FALÒ WOOD FIRED KITCHEN

Reseñas de IL FALÒ WOOD FIRED KITCHEN de comensales del restaurante. Basadas en valoraciones recientes.

1. B

   Bill

   Raleigh3 reseñas

   2.0

   Comieron hace 2 días

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   Made reservations for my wife's birthday in total we had a party of 5. The initial host was excellent (or so I thought) when she greeted and welcomed us. She asked if there was anything we needed and I ordered a glass of wine for my wife while we looked at the menus. We then sat there for 10-15 minutes before our waitress arrived with water for the table. I repeated that my wife would like a glass of wine and ordered an appetizer. We waited another 10 minutes and she came back, I asked about the wine, ordered a beer for myself, more water for the table, and additional bread. About another 10 minutes, she brought the appetizer (no bread) and I asked about the wine and beer. She then went to the bar and brought back our drinks. The appetizer (pizza fritas) was excellent. We ordered food and she said bread and water was coming. About 10 minutes later, after flagging her down (even though restaurant was not busy) she brought water, but no bread. Dinner arrived and was very good. She mentioned that she asked if we still wanted the bread and we said yes. We finished dinner and she brought a piece of cake out for my wife's birthday. Cake was very good. Never did get the additional bread. For the money, I expected much better service and frankly food too, but food was very good. But spending $300 ($60/person) on dinner, I expected quality service and some attention to our table. Again the place was not busy, so it should not have been a question of too many tables. Sad, but I will not frequent this place again.
   

   IL FALÒ WOOD FIRED KITCHENRespuesta enviada hace 1 día

   Hello, I am very sorry that is the experience you had last night. We strive to provide the best service possible, and it is clear that is not what happened last night. I would like to invite you and your wife back so we can make it right. Reach out to me and I will make sure we show you and your wife the experience you both deserve
   

   ¿Te fue útil?

2. e

   elizabeth

   Phoenix3 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Nice place for Easter Brunch! Good food, great service and atmosphere!
   

   IL FALÒ WOOD FIRED KITCHENRespuesta enviada hace 4 días

   Thanks for visiting us, Elizabeth! We're delighted to hear that you enjoyed your Easter Brunch at IL FALÒ WOOD FIRED KITCHEN. It's wonderful to know that our food, service, and atmosphere met your expectations. We strive to create a wonderful dining experience for all our guests, and your kind words are a testament to our efforts. We hope to welcome you back soon for another great time!
   

   A 1 persona le resultó útil

3. E

   Emily

   Gran Boston1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Everything was awesome! Overall great experience, can’t wait to come back!
   

   IL FALÒ WOOD FIRED KITCHENRespuesta enviada hace 1 día

   Thanks for visiting us, Emily! We're thrilled to hear that you had an awesome experience at IL FALÒ WOOD FIRED KITCHEN. Your kind words about our food, service, and value truly made our day. We can't wait to welcome you back for another great experience!
   

   A 1 persona le resultó útil

4. V

   Victoria

   Gran Boston1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Pizzas were great, just what we needed after a day of traveling
   

   IL FALÒ WOOD FIRED KITCHENRespuesta enviada hace 4 días

   Hey Victoria, we're thrilled to hear that our pizzas hit the spot! It's great to know that after a day of traveling, you were able to relax and enjoy a delicious meal at IL FALÒ. Your kind words are a testament to our efforts. Thank you for your high ratings and for choosing us for your meal. We look forward to serving you again soon! Best regards, The Management Team
   

   A 1 persona le resultó útil

5. H

   Hannah

   Gran Boston1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The chicken parm was delicious! The staff was welcoming especially Scott who made time to introduce himself and offer recommendations.
   

   IL FALÒ WOOD FIRED KITCHENRespuesta enviada hace 4 días

   Thanks for the review, Hannah! We're thrilled to hear that you enjoyed our chicken parm. It's always our goal to provide excellent food and service, so we're glad to know we hit the mark for you. We appreciate your support and look forward to welcoming you back to IL FALÒ soon!
   

   A 1 persona le resultó útil

6. K

   Kate

   Raleigh3 reseñas

   5.0

   Comieron en 14 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was phenomenal and our server was attentive and friendly! Cannot wait to go back!
   

   IL FALÒ WOOD FIRED KITCHENRespuesta enviada hace 4 días

   Thanks for the review, Kate! We're thrilled to hear that you enjoyed our food and found our service attentive and friendly. Your kind words mean a lot to us. It's always our goal to provide an exceptional dining experience at IL FALÒ. We're looking forward to your next visit!
   

   A 1 persona le resultó útil

7. A

   Aly

   Washington DC2 reseñas

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent service and delicious food quite atmosphere
   

   IL FALÒ WOOD FIRED KITCHENRespuesta enviada hace 4 días

   Hi Aly, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our service and food. It's great to know that our atmosphere added to your dining experience as well. We appreciate your feedback on the value and we're always looking for ways to improve. We hope to see you again soon at IL FALÒ. Best regards, The Management Team
   

   ¿Te fue útil?

8. C

   Christine VIP

   Nueva York8 reseñas

   2.0

   Comieron en 29 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 4
   4. Ambiente 5

   Our third time here since we love the seating and open kitchen. The chicken Parmesan was heavily breaded overcooked and our friend did not eat his meal which was taken off the bill. My salad had four pieces of red lettuce which I asked for a small plate of more salad greens. The salmon was cooked perfectly on my salad. The margarita pizza was OK. My son ordered shirt ribs and he was unable to eat the grits /polenta that was also played with his beef due to the saltiness. This is our third and last time since the kitchen has been overstating food each time we have come. We really wanted to live this place since we enjoy the vibe and cocktails are on point.
   

   IL FALÒ WOOD FIRED KITCHENRespuesta enviada hace 4 días

   Thanks for the review, Christine. We're sorry to hear that your experience at IL FALÒ WOOD FIRED KITCHEN didn't meet your expectations. We appreciate your feedback on the chicken Parmesan and the salad, and we'll certainly take your comments on the grits and the beef into consideration. We understand your concern about the breaded chicken and the short ribs. We are truly sorry we fell short during your third experience.
   

   ¿Te fue útil?

9. R

   Rita

   Baltimore5 reseñas

   5.0

   Comieron en 16 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Enjoyed the brunch. Service was great, and the food was cooked to perfection. I would visit again in the near future.
   

   IL FALÒ WOOD FIRED KITCHENSe respondió el 17 de marzo de 2025

   Thank you Rita, looking forward to welcoming you back in the near future! Please stay tuned for the debut of our revamped Brunch menu for Spring.
   

   ¿Te fue útil?

10. S

    Sascha VIP

    Raleigh12 reseñas

    3.0

    Comieron en 14 de marzo de 2025

    1. Global 3
    2. Comida 5
    3. Servicio 2
    4. Ambiente 5

    After coming to Il Falo several times, we where looking forward to an Advertised Pint and Pie Evening which we had a Table reserved. It was advertised over the Hotel and Restaurant Website and over Brier Creek Commons. When we arrived at 5:15pm (time advertised was from 4pm-10pm) the Hostess to bring us to the Table had no clue about the Eventas as i asked if there was a Special Card for the Night. Ohr Waitress came after a few minutes, she did not mention anything about the Pie and Pint Night, after i asked if there would be any Pizza Specials or different Beers, about the Pie and Pint Night, she was very cold and said she had to ask what was happening tonight. When she came back, she said it would be One Pint of Beer for 2 People, i was amazed and asked for the Manager, who after several minutes came. He did not know exactly what was going on, and after asking aomeone in the Kitchen (we did not know who), he said it was a miscommunication over the Website. Finally after almost 20 Minutes we where able to make our Drink and Food Order. We orderd 2 Draft Beers in a Pint. As it was Pie and Pint Community Night. My Wife’s Beer came back 3/4 full of a Pint, after i asked why the Pint is only 3/4 full, we where told that the Beer is no longer on Draft and only in a Bottle. (Why was it not changed on the Menu). I ordered a Kolsch Draft, where a different Beer was brought back and said that they do not have Kolsch anymore. Since some Employess have left, it is not an experience worth the Price and the expectation of a Restaurant in a Westin Hotel. I have to note one thing, the Food was Great as always, big thanks to the Kitchen Crew. (Without them it would have been a disaster). Trying to use the Bathroom next to the Bar/Restaurant) i was amazed that the Mens Bathroom was closed with plenty of Towels on the Floor in front of the Bathroom.
    

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