Hugman's Oasis

Reseñas de Hugman's Oasis de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jennifer

   Austin4 reseñas

   3.0

   Comieron en 1 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   I think we were at a disadvantage being there right before Final Four and it was rainy, probably a different vibe during other times. I had a hard time knowing who the host was, walking by her twice… finally just sitting at the bar and getting service there. Bar staff was friendly enough. Again, they just seemed like getting ready for the weekend.
   

   Hugman's OasisSe respondió el 16 de abril de 2025

   Thank you for sharing your feedback, Jennifer—we appreciate you taking the time to let us know about your experience. We totally understand that being right before the Final Four and with the rainy weather can lead to a different atmosphere than usual, and we’re sorry to hear the service didn’t meet your expectations during that time. We’re glad the bar staff was friendly and able to help, but we’ll definitely review the host situation to ensure smoother interactions moving forward. We always aim to make every guest feel welcome, rain or shine! We’d love to have you back during a quieter time when we can give you the full Hugman’s Oasis experience. Thanks again for your honesty, and we hope to see you soon!
   

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2. B

   Brice VIP

   Dallas3 reseñas

   5.0

   Comieron en 28 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fun Tiki experience. Good drinks. Hostess problematic but did not detract from experience once seated.
   

   Hugman's OasisSe respondió el 1 de abril de 2025

   Thank you for taking the time to share your feedback, Brice! We’re so glad to hear you enjoyed the fun tiki experience and the drinks. We apologize for the experience you had with the hostess, and we truly appreciate you bringing it to our attention. We’re always striving to improve and ensure every part of your visit is just as great as the rest. We hope to welcome you back soon for another fantastic experience!
   

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3. A

   Ann

   San Antonio2 reseñas

   1.0

   Comieron en 30 de enero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 5

   Made a reservation after 9pm on a Monday night. Had a really hard time finding the place, we ended up walking around their massive patio, tugging on doors until we found one that unlocked and led us into the actual bar. We were greeted by a bartender who immediately told us that the only tables available were outdoors (it had been raining all day). The place was gorgeous and had a great energy. We didn't end up staying, as there were no tables, bar top was full & no standing room. We were upset that our reservation was able to be accepted, when the place was obviously at max capacity.
   

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4. A

   Adam

   Chicago8 reseñas

   5.0

   Comieron en 19 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing Tiki bar with quality drinks and great decorations
   

   Hugman's OasisSe respondió el 20 de enero de 2025

   Thank you for your review, Adam! We appreciate you and hope to see you again soon.
   

   ¿Te fue útil?

5. J

   Josh

   Houston2 reseñas

   3.0

   Comieron en 31 de diciembre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 5

   During our visit, Hugman’s was doing “Sippin’ Santa.” This would be fine if it were only an option, but not having the restaurant’s regular menu was really disappointing. Sippin’ Santa occurs at bars all over the country…so we weren’t here for that, we wanted to experience what Hugman’s had to offer while we were in town. They wouldn’t even offer up the normal Hugman’s merch when I asked. The Sippin Santa drinks were mediocre and didn’t feel up to par with drinks expected at a tiki bar. Did not try the food.
   

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6. E

   Elizabeth

   San Francisco2 reseñas

   3.0

   Comieron en 30 de diciembre de 2024

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   The service was seriously lacking and I felt like the servers did not want to be there working. Not once did anyone greet me or say welcome or explain the menu. I check my party in at the host stand, was walked inside and seated at a table. A server came by and handed my table menus and walked away. The male bartender behind the bar was explaining to a customer that he hated the menu, and said you all decided to start the pop up too early and were ending it too late. Personality, I have enjoyed finding the pop-up bars and trying new drinks and enjoy the decorations. The staff just did not seem happy at all. The host from outside came in once and checked on everyone and asked if we were alright. No one else. It was like here’s the Menus, order, get items, then get out. I went to miracle the other day and the staff there had a completely different attitude and made the experience memorable. Not sure if I will be back to this location for the Christmas theme pop up or when the regular menu is offered.
   

   Hugman's OasisSe respondió el 30 de diciembre de 2024

   Thank you for sharing your experience with us. We’re so sorry to hear that our service did not live up to the standard you expected. We strive to be attentive and responsive to all our guests, and it’s clear we missed the mark. We’ll be discussing this with our team to ensure that all customers receive the attention they deserve. We truly hope you’ll return and give us another chance to provide you with better service.
   

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7. J

   John

   San Antonio3 reseñas

   4.0

   Comieron en 21 de diciembre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We went here for their sippin Santa pop up bar and had a fun time. Great atmosphere and drink menu. One drink we ordered was extremely unbalanced but the rest were good. The staff was nice, fast and accommodating. Prices were a bit high but consistent with surrounding bars for the touristy area.
   

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   Hugman's OasisSe respondió el 23 de diciembre de 2024

   Thank you so much for your feedback, John! We're so glad to hear that you enjoyed your experience with us. We hope to see you again soon!
   

   ¿Te fue útil?

8. L

   Laurel

   San Antonio23 reseñas

   5.0

   Comieron en 21 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Great ambiance and Secret Santa Sippin’ experience! Hope to do it again next year!
   

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   Hugman's OasisSe respondió el 23 de diciembre de 2024

   Thanks for your kind words, Laurel! We look forward to serving you again soon!
   

   ¿Te fue útil?

9. D

   Daniel VIP

   San Antonio2 reseñas

   1.0

   Comieron en 12 de diciembre de 2024

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Not worth it, service was not great nor were the drinks. Didn’t have any food because kitchen closed 10 mins after we tried ordering
   

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10. K

    Kendall

    Houston1 reseña

    5.0

    Comieron en 7 de diciembre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    This was my first time at hugmans and it was a wonderful experience! The drinks were fantastic and the bartender was very friendly and welcoming.
    

    Hugman's OasisSe respondió el 9 de diciembre de 2024

    Thanks so much for the awesome review, Kendall! We're so glad to hear that you enjoyed your visit and we look forward to seeing you again soon!
    

    ¿Te fue útil?