BJ's Restaurant & Brewhouse - Arden Fair

BJ's Restaurant & Brewhouse - Arden Fair reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Marian

   Sacramento1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great staff, bartender was awesome, I didn’t know which sweet wine to order and I had the opportunity to taste two, our server had a warm personality, and the chef mad a delicious prime rib dinner, food is as good as The House of Prime Rib, great job to the manager for hiring the best. You made two sister’s Easter 2025 special
   

   BJ's Restaurant & Brewhouse - Arden FairResponded 4 days ago

   Marian, thank you for your fantastic review! We're thrilled to hear you enjoyed the service and the delicious prime rib dinner. It’s wonderful to know we could make your Easter celebration special. We appreciate your kind words about our team and look forward to welcoming you back!
   

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2. L

   Lorenzo

   Sacramento1 review

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food, waiting service was great even as they were very busy. Make sure you check in with the Host before the time of your reservation and AT the time of reservation; they seem to have not processed my reservation check in until when I reminded them at reservation time.
   

   BJ's Restaurant & Brewhouse - Arden FairResponded on March 28, 2025

   Thanks for the fantastic review, Lorenzo! We're thrilled to hear you enjoyed the food and service. We appreciate your feedback about the reservation check-in process and will make sure to address it with the team. Looking forward to welcoming you back soon!
   

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3. OT

   OpenTable Diner

   San Francisco2 reviews

   5.0

   Dined on March 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was a great experience celebrating my niece and having an opportunity for my family to come together and celebrate
   

   BJ's Restaurant & Brewhouse - Arden FairResponded on March 25, 2025

   We're thrilled to hear that you had a wonderful experience celebrating with your family. Creating memorable moments is what we strive for, and it’s great to know we could be a part of such a special occasion!
   

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4. J

   Jean

   Sacramento3 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our food was delivered correctly and hot by our lovely server. She was helpful and patient. We will return!
   

   BJ's Restaurant & Brewhouse - Arden FairResponded on March 20, 2025

   Thank you, Jean! We're thrilled to hear you had a great experience with our food and service. Our team works hard to ensure everything is perfect, and we can’t wait to welcome you back!
   

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5. OT

   OpenTable Diner

   Sacramento2 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I celebrated my birthday lunch here with my family and we had a wonderful time. We were seated right away , food was delicious, waiter/ waitress were attentive and kind , and I received a complimentary yummy pizookie of my choice!
   

   BJ's Restaurant & Brewhouse - Arden FairResponded on March 4, 2025

   Happy belated birthday! We're thrilled to hear you and your family had a wonderful celebration with us. It's great that you enjoyed the food and service, and we're glad you loved the pizookie! We hope to celebrate with you again soon!
   

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6. OT

   OpenTable Diner

   Sacramento1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 5

   My food took a long time and when we got out food it was like it was rush our services had to go and only check on us once every thing was done I left highly disappointed
   

   BJ's Restaurant & Brewhouse - Arden FairResponded on March 2, 2025

   Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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7. L

   LUIS

   New York City29 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The experience was quite average; it felt like a typical sports bar without any standout features. While it met basic expectations, there's potential for more to elevate the atmosphere and offerings.
   

   BJ's Restaurant & Brewhouse - Arden FairResponded 5 days ago

   Luis, thanks for your feedback! We appreciate your insights and are always looking for ways to enhance the experience. We’ll take your comments into account as we work to improve our atmosphere and offerings. Hope to see you again soon!
   

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8. D

   Deana

   Sacramento1 review

   2.0

   Dined on February 15, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 3

   First I must say the manager was great! Our food was terrible my steak was more then well done, I ordered med well, husbands bacon was raw. Waitress took steak back but by time it came out the rest of food was cold so manager got us fresh orders which was great except this time husbands onions rings that come on burger was raw and my steak couldn’t be cut, there was some kind of layers in the steak and we couldn’t cut into it. We have gone there in the past food and service was always great. Not sure if I’ll go back to this location maybe just not on a busy night!
   

   BJ's Restaurant & Brewhouse - Arden FairResponded on February 16, 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Arden Fair restaurant. Allow us a few days to get back to you. Thank you.
   

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9. H

   Hannah

   Sacramento1 review

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was great as always, but we waited 30 minutes past our reservation to be seated.
   

   BJ's Restaurant & Brewhouse - Arden FairResponded on February 16, 2025

   Hannah, we’re thrilled you enjoyed the food! We apologize for the wait and appreciate your patience. Your feedback helps us improve, and we’re committed to enhancing your future experiences. Thank you for sharing your thoughts!
   

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10. P

    Patrick

    San Francisco1 review

    2.0

    Dined on February 15, 2025

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 3

    Ordered the Serling with shrimp. When the food came out they notified us that they were out of then Serling but not to worry because they gave us prime rib instead. Problem is the Serling was ordered as medium, they decided on their own that we would like the prime rib also medium (this is what we were told when it was being placed in the table) problem is the prime rib was cooked well done, Very well done. Had they at least notified us that they ran out of serious we would have either ordered something else or asked for the prime rib to be medium rare not medium. Pretty much lack of communication and a lot of assumptions were taken.
    

    BJ's Restaurant & Brewhouse - Arden FairResponded on February 17, 2025

    Thank you for sharing your experience Patrick. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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