April 2025
More ways to connect with guests and streamline operations
New tools make it easier to engage guests, manage private events, and keep service running smoothly.
Key features:
- Use the Owner app to Directly message guests, plus plan for service with a view of Reservation timelines
- Directly message diners on your online waitlist
- Streamline your operations with 3 new POS integrations: Union, PixelPoint and Heartland.
- Better prepare with Experience details now included in the Pre-shift report
- Help get your private dining venues in front of more guests and generate more leads with a new private dining discovery page
- Event managers can now view availability and assign tables to private dining leads—plus, reservation details are auto-populated, saving time, reducing errors, and accelerating sales
- Release future availability for standard and Experience reservations, giving guests a reason to book ASAP
December 2024
New ways to keep your restaurant running smoothly
Better manage your Experiences with new booking cutoffs, scheduling, and inventory management tools. Plus, enjoy expanded POS integrations, access to OpenTable’s Global Guestbook, and a drag-and-drop editor for customized email marketing campaigns.
Key features:
- Set booking cutoffs for Experiences
- Create Experiences in advance and schedule a launch date
- Release Experiences inventory for standard dining
- Create Experience-specific booking policies
- New POS integration with Auphan
- Access to OpenTable’s Global Guestbook
- Customize for more compelling email marketing campaigns
October 2024
New ways to attract guests and grow revenue
Sell tickets to Experiences that aren’t tied to tables, customize them to your brand, and modify bookings with ease—this month brings tools to help you attract guests and increase revenue.
Key features:
- Ticketed Experiences
- Streamlined booking modifications
September 2024
Convert more diners with new tools and integrations
Upload your menu in minutes, take reservations 24/7, and deliver even more personalized hospitality with OpenTable’s newest integrations.
Key feature:
- AI voice integrations with PolyAI and Slang.ai
- Easy menu upload and management
- Integration with Bilt loyalty program
- Booking integration with Beli
- Create guest lists based on spend and visit history (Pro only)
August 2024
Elevated branding for Icons and enhancements to drive revenue
Shine a spotlight on your staff and mission as an Icon, see more precise ROI from digital marketing campaigns, and tap into enhanced Access Rules.
Key features:
- Elevated restaurant profile for OpenTable Icons
- Clearer ROI results from digital marketing campaigns
- Enhanced Access Rules
July 2024
Simplify group management with new features
Create custom roles and permissions for your restaurants, manage reviews from one central hub, and recognize loyal guests quickly.
Key features:
- Custom roles and user permissions for Groups
- Reviews for Groups enhancements
- Integration with Blackbird*
*Available for select Pro customers in San Francisco, Charleston, and New York City
June 2024
Get more leads with new Private Dining features
Grow your private dining business and save time with a streamlined home for managing your listings and a new way to capture leads.*
Key features:
May 2024
New ways to maximize return from your space
Never miss a revenue opportunity with new ways to fill seats and fine-tune your offerings across Experiences and standard reservations.
- Variable pricing for Experiences
- Tailored turn times for Experiences
- Bulk hide guest database tool*
- Customizable user permissions
- Charge modal for front of house
*Available on Pro plan
April 2024
Reach guests faster and help reduce no-shows
Engage guests, fill seats, and reduce no-shows with group-level email campaigns, customizable reservation messages, and more.
Key features:
March 2024
More ways to integrate your tools and save time
OpenTable’s latest features help you run smoother shifts and take strain off your staff.
Key features:
*Available exclusively to Core and Pro customers
February 2024
Enhancements to help drive success
Set service charges for Experiences without adding a tax. Plus, unlock deeper guest insights with new automated tags that track what guests order and display conveniently in the guest profile.
Key features:
*Available exclusively to Pro customers with select POS integrations
January 2024
New features to fuel efficiency
Provide better service to guests without adding extra tasks to your to-do list with Assisted Review Responses, expanded table statuses, and more.
Key features:
*Available exclusively on Pro
2023 year in review
December 2023
New ways for your restaurant to shine
From a customizable reservation widget to a first-to-market TikTok integration that powers restaurant discovery, OpenTable restaurants gained valuable tools to help them stand out during the holiday rush and beyond.
October 2023
More control over how you pack your house
Maximize seatings automatically (and set controls when you want!) with Smart Assign, fill last-minute openings, and communicate more efficiently with guests.
Key features:
August 2023
Powerful tools to personalize the guest experience
Strengthen guest relationships and elevate your hospitality with robust guest data and real-time insights.
Key features:
June 2023
New ways to connect with guests before, during and after their visits
Fill more seats, fuel VIP hospitality, and drive more revenue with more ways to communicate with guests, including email campaigns and direct messages via SMS.
Key features:
April 2023
Enhancements to improve ease of use
Easily set a monthly budget for Bonus Points campaigns, get discovered via new restaurant recommendations on ChatGPT, and more with OpenTable’s reliable, all-in-one platform.
January 2023
A 12-course feast of new features
Recognize regulars at a glance, never miss a table touch, and maximize shifts for smoother operations.
Key features:
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