Redstone American Grill - National Harbor

Redstone American Grill - National Harbor reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Becky

   Raleigh2 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was good, spinach artichoke dip appetizer was good, needed more cheese and artichokes to be chopped up, ribs more than just a bit burnt on ends, creamy coleslaw, and very cheesy mac n cheese and a nutty crust tart key lime pie, slice large enough to share for dessert. Portions were generous, just need a bit of finesse. It was chilly in the restaurant. Service was speedy and food was hot. Bathrooms needed attention to cleaning and soap dispenser not working and music was a bit loud for a Sunday brunch vibe. When we were there it was couples and families.
   

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2. S

   Sandy

   Washington DC5 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   The outdoor seating is perfect on a nice day and the service was great. The food was ok but if you are a foodie it's nothing memorable. I would go again but because of the view and service. The food is over priced for the quality - good- but not great.
   

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3. K

   Kimberly VIP

   Washington DC7 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always love eating there. Jerk Fondue is my fav. Jihan is one of my favorite servers! She's AWESOME!
   

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4. D

   Diane VIP

   Washington DC84 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Two of us had brunch and were seated near the window at 4-top. The extra space and beautiful view were much appreciated! Food, drinks, and service were excellent at a reasonable cost!
   

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5. C

   Cassaundra

   Richmond1 review

   2.0

   Dined on April 13, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Server was not attentive. Did not refill drinks or check to see if orders arrived correctly. We needed to place a to go and was taken by manager.
   

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6. S

   Sharon

   Washington DC8 reviews

   4.0

   Dined on April 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Anniversary date night. Staff was excellent. Food was good. Crabcakes slightly overdone. Otherwise good. Cornbread is always a hit.
   

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7. S

   Sarah

   Western NC3 reviews

   2.0

   Dined on April 4, 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   We were looking forward to this based on the reviews and were very disappointed. I ordered Lobster Bisque and the Chicken Sandwich. I never received the bisque (it was not on the bill) and my chicken sandwich was made of greasy thigh meat. It was hard to stomach honestly. I asked for a side of ranch and never received this either. We had over half of our sandwiches left at the table but were never offered boxes. I am just surprised for the cost to eat here, this is what you get. We will not be back.
   

   Redstone American Grill - National HarborResponded on April 5, 2025

   Hello Sarah, We're truly sorry to hear about your recent experience at Redstone American Grill - National Harbor. We're usually known for our delicious food, so it's disappointing to hear that we fell short this time. We apologize for the mix-up with your Lobster Bisque and the disappointment with the chicken sandwich. We also regret to hear that you were not provided the side of ranch. We take your feedback seriously and will address these issues with our team. We hope you'll reconsider and give us another chance to provide you with the experience you were hoping for. Best Regards, The Management Team
   

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8. P

   Patti

   Washington DC9 reviews

   1.0

   Dined on April 2, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   The prices are now ridiculously over-inflated -- $20 for a pan of cornbread, $45 for seabass (which I would've expected to be whole, not a square filet.) At those prices, the service should be up to par. My friend and I went for lunch and spent over 2.5 hours there, most of it waiting. We only ordered one drink each (non-alcoholic), one entree each (no alterations and no appetizers), and shared one dessert. To add insult to injury, I had noted on the reservation that we were celebrating a birthday, but there was no acknowledgement of that. The service was unacceptably and upsettingly slow. Very, very disappointing experience for a $135+ lunch. I will not be back.
   

   Redstone American Grill - National HarborResponded on April 5, 2025

   Thanks for the feedback, Patti. We're sorry to hear that your experience at Redstone American Grill - National Harbor didn't meet your expectations. We understand your concerns about pricing and service speed, as we aim to provide the best experience for our guests. We're taking your comments seriously and will work on improving these areas. We hope for the opportunity to serve you again and provide a better experience. The Management Team
   

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9. l

   laura VIP

   Phoenix7 reviews

   3.0

   Dined on March 31, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 5

   Food was quick and good. Portions weren’t huge but fine. Views were nice. Server was obviously not wanting to be there but overall it was nice.
   

   Redstone American Grill - National HarborResponded on April 5, 2025

   Hey laura, Thanks for your feedback! We're glad to hear that you enjoyed the food and found our portions to be generous. We're also pleased that you appreciated our views at Redstone American Grill - National Harbor. We apologize if our service didn't meet your expectations. We strive for excellent service and we're always working on improving. Hope to see you again soon! Best, The Management Team
   

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10. S

    Steven

    Washington DC10 reviews

    4.0

    Dined on March 23, 2025

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4

    I avoided this place for about 2 years due to multiple poor experiences, mostly service related. Went back this weekend for brunch and my server Riley was great.
    

    Redstone American Grill - National HarborResponded on April 5, 2025

    Thanks for the review, Steven! We're thrilled to hear that you had a great experience with our service at Redstone American Grill - National Harbor. We take pride in our team's commitment to providing exceptional service and we're glad we lived up to your expectations. We appreciate your patience and hope to see you again soon for more delicious meals!
    

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