Zak's Bar & Grill

Reseñas de Zak's Bar & Grill de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Sacramento1 reseña

   3.0

   Comieron en 7 de junio de 2021

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 5

   Great staff. Amazing service. Thank you. Food was alright. But honestly, great staff makes me want to return someday. Maybe i didn’t order the right thing. The shrimp scampi needed salt
   

   Zak's Bar & GrillSe respondió el 14 de junio de 2021

   We appreciate the heads up about our shrimp scampi and are always welcoming ideas on how we can improve. Unfortunately we are still going through the ups and downs of being a new restaurant, we welcome you to come back and check out some of our other items. If you successfully challenge the Zak Attack you can get a Zak Attack survivor shirt!
   

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2. i

   imatravelwriter

   Sacramento53 reseñas

   1.0

   Comieron en 11 de mayo de 2021

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Spoiler alert: We won't be going back. Why would we when we're not greeted with a "Welcome to Zak's, how many?" but instead with a cold, "Three?" That's no way to make a patron feel appreciated, especially when this restaurant is supposedly celebrating its recent grand opening. Then after ordering, we learn that they were out of trout, the only entree that appealed when reading the online menu. When the server saw my disappointment, she said, "We also have salmon. The trout tastes a lot like the salmon." And that's a good thing? If that's a selling point at Zak's, then Lord knows how bad it would be. We didn't stick around to find out. Bye bye.
   

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3. OT

   Comensal de OpenTable

   Sacramento2 reseñas

   1.0

   Comieron en 9 de mayo de 2021

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Food was greasy, our order was wrong, service was nice but perhaps understaffed could not get a waiter and waiter would forget what we asked for.
   

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4. OT

   Comensal de OpenTable

   Sacramento2 reseñas

   1.0

   Comieron en 2 de abril de 2021

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   This was an interesting experience. Our waitress was crazy stressed out and overwhelmed and There were only 2 other coulples present while we were there. The dining host yelled across the room at us most of the evening about being so tired and overworked (there were 3 couples in house). We waited at least 20mins before our order was finally placed, and about 10-15mins to receive it. I think the owner delivered our plates to the table he was very charming and the most professional member of his staff. OH! My friend ordered a Spicy Mule, it was delivered to our table and the bartender forgot to add the daggon liquor. I may try them again hoping this was an off night, but I can’t say I’m looking forward to it or that I’ll be rushing back. Food was decent. Overall it was a very side of the road truck stop diner experience for me.
   

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5. NR

   NicoleR

   San Diego1 reseña

   3.0

   Comieron en 27 de febrero de 2021

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 4

   Ok... So here is the thing, You can tell they are new and still trying to work out the kinks and adjusting to opening during a pandemic. The host was lovely, and our waitress was as well. They sat us right away. We went for brunch on the weekend, the waitress didn't know a drink i wanted but that's ok they have bottomless mimosa and she was great and keeping them coming! The food was pretty standard breakfast food, my friends was overcooked but they offered her a small discount. They have potential and I'm hoping they can make it work!
   

   Zak's Bar & GrillSe respondió el 15 de marzo de 2021

   Thank you for giving us a try while we are still ironing out the wrinkles of opening a new restaurant during a pandemic. Our staff strives to ensure the best of service to all of our guests with the unique Zak family personality. We will be releasing our official updated menu which will include extensive retraining of the kitchen for proper preparations of the new changes!
   

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6. OT

   Comensal de OpenTable

   San Francisco1 reseña

   4.0

   Comieron en 20 de febrero de 2021

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Acknowledged quickly Seated quickly Good food Good service I would return again.
   

   Zak's Bar & GrillSe respondió el 22 de febrero de 2021

   Glad to hear it, we hope to see you again soon!
   

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7. OT

   Comensal de OpenTable

   Sacramento1 reseña

   1.0

   Comieron en 15 de febrero de 2021

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 2

   Awful. I never leave bad reviews too. It took forever to get seated and take our order. Food took sooo long to come out. One dish was in edible. Drinks were bad. Took about 2.5 hours from arriving to get our food.. we had a reservation too. Garbage restaurant.
   

   Zak's Bar & GrillSe respondió el 22 de febrero de 2021

   We are deeply apologetic for your experience. We are still going through the growing pains of being a new restaurant, and still getting used to properly preparing for reservations. If you would like to speak with a manager about this, he would like to give you a free giftcard in hopes you will give us another chance. He can be reached at chris@zakbargrill.co m
   

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8. OT

   Comensal de OpenTable

   Sacramento1 reseña

   1.0

   Comieron en 15 de febrero de 2021

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   My boyfriend and I came to Zak’s because it was the only restaurant on Valentine’s Day that wasn’t fully booked... and for good reason. The hostess was kind, but even with a reservation, it didn’t seem like she expected us coming as she was looking around to figure out where to seat us. She finally found a spot they had just cleaned, gave us menus and came back with silverware and napkins, and the drink menu I had asked for. She came back with 2 chocolate covered strawberries which I thought was nice. We were in a section where it seemed like there was only one waitress for that whole section. I saw the waitress go back and forth to each table in that section besides ours. She glanced at me and our table, but never said a word. No one ever came up to us to greet us or even get drinks started. We waited for 30 minutes, yet no one ever came up to us. We clearly hadn’t ordered yet because we still had menus out and no drinks. Let alone the couple next to us also looked aggravated by the lack of service. I understand it was Valentine’s Day, but not even a single greeting in 30 mins? Please do better. We ended up leaving without ordering. This created a bad first-time experience for us, which we’ll most likely not return to this restaurant.
   

   Zak's Bar & GrillSe respondió el 16 de febrero de 2021

   We are deeply, deeply apologetic. We open in November and with the stay-at-home orders haven't been able to consistently train our staff properly. You have given us a chance and we have failed you and ruin a special day for you. We are terribly sorry. If you would like to email our Corporate manager. He would like to give you a free gift card in hopes of you giving us one more chance. Please email him at chris@zakbargrill.co m
   

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9. OT

   Comensal de OpenTable

   Charlotte1 reseña

   1.0

   Comieron en 15 de febrero de 2021

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   This restaurant is by far the worst of all the dining experiences my wife and I had. I should have known better. After paying almost 100 dollars for the food, because I did not want anyone to get fired or put on a leave of absence. It's hard times we all are experiencing these days, so I thought the right thing to do was to “PAY THE BILL” and not argue. But needless to say, I will not be going back to this establishment.
   

   Zak's Bar & GrillSe respondió el 22 de febrero de 2021

   We are terribly sorry for this experience, prices on our menu will be lowered in upcoming months. Please reach out to chris@zakbargrill to speak with a manager, he will be happy to help assist in addressing the situation.
   

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10. OT

    Comensal de OpenTable

    San Francisco4 reseñas

    2.0

    Comieron en 15 de febrero de 2021

    1. Global 2
    2. Comida 4
    3. Servicio 1
    4. Ambiente 3

    Not prepared for customers. We ordered at 6:45 and finally got our dinner at 9:15. Luckily we had good company,wine and a few appetizers to keep us busy. Unfortunately, our daughters had terrible service and when their food finally arrived after waiting 2 hours, it was cold. Their server also did not provide utensils to eat the cold food when it arrived. We had to go to the kitchen and ask for forks. They said they needed to wash them! Our good was great and fortunately, our entrees were comped and we only paid for the drinks and our daughters cold food. As the food was good, I’d recommend waiting to go here until the new ownership figures out scheduling and hires good wait staff.
    

    Zak's Bar & GrillSe respondió el 22 de febrero de 2021

    Thank you for holding us accountable, unfortunately we were not expecting such high volumes of customers at all hours throughout the day. We were unprepared and have planned to ensure we will be fully staffed on event holidays such as Valentine's Day. We hope you will consider joining us again, happy hour is a great time to dine. We have drink & appetizer specials, the kitchen follows protocol to send out appetizers before full entrees.
    

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