West Texas Chophouse - Airway

Reseñas de West Texas Chophouse - Airway de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   Lance

   El Paso2 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had celebrated my daughters birthday here. We were greeted with friendly smiles and were seated promptly. We had their awesome nachos to start. Our server checked on us frequently to make sure we were okay. I had ribeye bone in and it was delicious and cooked to perfection.
   

   West Texas Chophouse - AirwayRespuesta enviada hace 1 día

   Hi Lance! Thank you for your wonderful review of West Texas Chophouse! We're thrilled to hear that your daughter's birthday celebration was a success and that you enjoyed the welcoming service, delicious nachos, and perfectly cooked ribeye. Your feedback is greatly appreciated and motivates our team to continue providing outstanding dining experiences. We look forward to welcoming you back for another memorable meal soon! Thank you for choosing West Texas Chophouse!
   

   ¿Te fue útil?

2. S

   Sharon VIP

   Phoenix47 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food is outstanding. My coworkers and I enjoy this upscale restaurant when we come to El Paso. Fantastic!
   

   West Texas Chophouse - AirwayRespuesta enviada hace 1 día

   Hi Sharon! Thank you for your outstanding review of West Texas Chophouse! We’re thrilled to hear that you and your coworkers enjoyed your dining experience with us. It’s wonderful to know that you found our food fantastic. Your feedback truly motivates our team to continue providing exceptional meals. We look forward to welcoming you back soon for another great visit! Thank you for choosing West Texas Chophouse!
   

   ¿Te fue útil?

3. A

   Andrea

   El Paso1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We finally were able to visit West Texas Chop House. We took my husband for his birthday and we couldn't be more pleased with the food but also the service we received! The experience was very impressive. Thank you very much and we will definitely be coming back for more celebrations!
   

   West Texas Chophouse - AirwayRespuesta enviada hace 6 días

   Hi Andrea! Thank you for your wonderful review of West Texas Chophouse! We’re thrilled to hear that you and your husband had a fantastic experience celebrating his birthday with us. It’s great to know that you were pleased with both the food and the service. Your kind words mean a lot to our team and motivate us to keep providing excellent experiences. We look forward to welcoming you back for more celebrations in the future! Thank you for choosing West Texas Chophouse!
   

   ¿Te fue útil?

4. J

   Jose VIP

   Orlando39 reseñas

   5.0

   Comieron en 29 de marzo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   It was very good! We had a nice group and the waitstaff was very accommodating
   

   West Texas Chophouse - AirwaySe respondió el 31 de marzo de 2025

   Hi Jose! Thank you so much for your wonderful review of West Texas Chophouse! We're delighted to hear that you enjoyed your experience and that our waitstaff was accommodating for your group. Your positive feedback motivates our team to continue providing great service. We look forward to welcoming you back for another fantastic meal soon! Thank you for choosing West Texas Chophouse!
   

   ¿Te fue útil?

5. R

   Richard

   Las Vegas9 reseñas

   5.0

   Comieron en 28 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Awesome food and service. Will be back for sure! Server was maxing!
   

   West Texas Chophouse - AirwaySe respondió el 4 de abril de 2025

   Hi Richard! Thank you for your awesome review of West Texas Chophouse! We're thrilled to hear that you enjoyed both the food and service, and that your server made a great impression. Your kind words inspire our team to keep delivering outstanding dining experiences. We look forward to welcoming you back for another fantastic meal soon! Thank you for choosing West Texas Chophouse!
   

   ¿Te fue útil?

6. S

   Steve

   Dallas3 reseñas

   3.0

   Comieron en 23 de marzo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 5

   Steaks were sitting around too long and were barely warm when they arrived at the table
   

   ¿Te fue útil?

7. OT

   Comensal de OpenTable

   El Paso3 reseñas

   5.0

   Comieron en 15 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It was wonderful went to celebrate my husband birthday and the customer service was a 10/10
   

   West Texas Chophouse - AirwaySe respondió el 19 de marzo de 2025

   Hi! Thank you for your wonderful review of West Texas Chophouse! We're thrilled to hear that you chose to celebrate your husband's birthday with us and that you experienced 10/10 customer service. Your kind words are greatly appreciated and motivate our team to continue delivering excellent dining experiences. We look forward to welcoming you back for more special moments in the future. Thank you for choosing West Texas Chophouse!
   

   ¿Te fue útil?

8. OT

   Comensal de OpenTable

   Panhandle de Texas1 reseña

   1.0

   Comieron en 6 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 1

   They overcooked my steak. I asked for a medium rare steak and got a well done steak.
   

   West Texas Chophouse - AirwaySe respondió el 7 de marzo de 2025

   Dear Customer, Thank you for sharing your experience at West Texas Chophouse. We sincerely apologize for the overcooked steak and understand how disappointing that can be. Your feedback is important, and we will address your concerns with our kitchen team to ensure improvements are made. We appreciate you bringing this to our attention and hope you might consider giving us another chance in the future. Best regards, West Texas Chophouse Team
   

   ¿Te fue útil?

9. J

   Justin VIP

   Condado de Orange1 reseña

   2.0

   Comieron en 9 de febrero de 2025

   1. Global 2
   2. Comida 5
   3. Servicio 1
   4. Ambiente 5

   Our food was very good. Unfortunately the service was not great.
   

   West Texas Chophouse - AirwaySe respondió el 10 de febrero de 2025

   Dear Justin, Thank you for your feedback about your recent visit to West Texas Chophouse. We're glad to hear that you enjoyed the food, but we sincerely apologize for the service issues you experienced. We strive to provide a high level of service, and it's clear we fell short during your visit. Your comments will be reviewed with our team as we work to improve. We appreciate your input and hope you'll consider giving us another chance in the future. Best Regards, West Texas Chophouse Team
   

   A 1 persona le resultó útil

10. Z

    Zachary

    El Paso1 reseña

    2.0

    Comieron en 19 de enero de 2025

    1. Global 2
    2. Comida 5
    3. Servicio 1
    4. Ambiente 1

    The food was phenomenal, but that was the only thing. Went on a Saturday night and honestly, felt like we got sat in a corner and forgotten about. The music was loud, the atmosphere was equally loud, to the point where half of my conversations with my wife were us saying “huh?” back and forth to each other. Like I said, the food was phenomenal, but the service and the vibe of the restaurant totally killed the experience for us. Won’t be coming back.
    

    West Texas Chophouse - AirwaySe respondió el 20 de enero de 2025

    Dear Zachary, Thank you for taking the time to share your experience at West Texas Chophouse. We're glad to hear that you enjoyed the food, but we sincerely apologize for the service and atmosphere issues you encountered. It’s disappointing to know that your experience was affected by loud music and the feeling of being overlooked. Your feedback is valuable, and we will look into these concerns to improve our guest experience. We appreciate your insights and hope you might consider visiting us again in the future. Best Regards, West Texas Chophouse Team
    

    A 1 persona le resultó útil