Wasabi of Summerville - Call Ahead Seating

Wasabi of Summerville - Call Ahead Seating reviews from people who’ve dined at this restaurant. Based on recent rating.

1. BL

   BrendaL

   Charleston1 review

   5.0

   Dined on July 24, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   So much food!! It was a overall fun experience! Great food too!
   

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2. A

   Alicia

   Charleston2 reviews

   3.0

   Dined on July 21, 2019

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 2

   It really isn't worth it since you still have to wait over 30mins to an hour to get a table. The entire restaurant was super HOT. Very uncomfortable to eat in that heat. The cook did not even entertain us like they usually do with tricks and comedic fun. We go there every year for my daughters birthday and this was the first time we have been so disappointed with our experience there.
   

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3. JS

   JulieS

   Hawaii1 review

   1.0

   Dined on July 13, 2019

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   This is deceiving because most people use this as reservation site to secure seats at certain time. When we arrived they said we didnt have reservations and it was just courtesy call ahead, so anyone who walked in before us would get seated first. Needless to say we waited 40 minutes past the time we "thought" was our reservation. On another note the manager was a jerk, and didnt care about his customers, he had total attitude about the situation when we confronted him about advertising like you can make legit reservations. Once seated it was very loud in the room, the counter around grill was dirty with food and sticky substance, as well as left over food chunks on the cooking surface from previous patrons. Silverware had dried rice on it, and it took forever to get new silverware. Drinks finally arrived and we were short two, which took another 10 minutes to get. Now on to soup...soup came out nice and hot but it was broth with one piece of onion string and no mushrooms. Its "onion soup" with onions, mushrooms in it....well supposed to be. Now salad time....drenched in so mu h dressing it was completely soggy, and most of the lettuce was brown and wilted, not edible, definitely not something you serve. As I sat there disgusted over my salad I see something drip from vent hood onto my plate...disgusting old oil from pan above!!! So disgusting, completely unsanitary, how long was this pan collecting old grease? Just drop after drop onto my plate and table. Manager and waitress called over, waitress is mortified, manager could care less, says " oh we will change the drip pan ok." Our reply was health dept will be contacted, he said " not necessary it's ok we are changing it." He then walks away, a guy comes with dirty step stool pills overflowing stinky pan of grease down, dripping it all over grill cooktop. At this point we are all in complete shock at how they dont care about such a disgusting health hazard!! Health Dept contacted!!
   

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4. MM

   MargaretM

   Charleston1 review

   4.0

   Dined on July 11, 2019

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was good and our chef was superb and entertaining.
   

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5. RL

   RichL

   Charleston1 review

   2.0

   Dined on July 6, 2019

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 3

   Call ahead doesn’t really mean anything but I kind of knew that. The worst part was once we were seated, we saw NO ONE for almost 20 min and the only reason we saw someone at that point was because they table next to us got seated and immediately someone was taking their drink orders and we got that servers attention and asked why we hadn’t been helped. She said she would go find out. It was another 4 or 5 min before our server finally came out and said it wasn’t her fault and had a TERRIBLE attitude about it. Because we were a group of 6, the gratuity had already been added or I wouldn’t have left our server anything because we saw her a total of 3 times during our hour long meal. We were all out of our drinks at one point and she said she would be right back and came back 5 min later, no apology no nothing, just a bad attitude. It ruined our sons birthday dinner unfortunately.
   

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6. a

   annr

   Charleston1 review

   5.0

   Dined on June 25, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time dining here and it was fantastic. People were so friendly and they made you feel so welcomed. I enjoyed everything about it.
   

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7. JS

   JennS

   San Francisco3 reviews

   3.0

   Dined on June 16, 2019

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 2

   It wasn’t good nor was it bad but for expensive as it is and what you get is a large plate of bland rice not worth it... they charge $15.95 for a kids plate.... crazy
   

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8. T

   Tami

   Charleston3 reviews

   4.0

   Dined on June 16, 2019

   1. Overall 4
   2. Food 2
   3. Service 3
   4. Ambience 3

   Felt very rushed to eat. My order was mixed up with someone elses, but the cook fixed it. Steak was hard as a rock, could not eat it.
   

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9. HH

   HopeH

   Charleston4 reviews

   4.0

   Dined on June 15, 2019

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 2

   Saved us a little time to use the opentable. The restaurant was short staffed, so it took a while to get drinks and orders take . Once we ordered, the food was cooked quickly. Some upgrades need to be made to their restrooms.
   

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10. JH

    JasonH

    Charleston1 review

    3.0

    Dined on June 15, 2019

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2

    Even with calling ahead for a party of 6 we still had to wait 30mins for a table.
    

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