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Terrace main photos - Upstairs at The Gwen, Chicago, IL

Upstairs at The Gwen

4.2
4.2
288 Reviews
$31 to $50
American
The Gwen Hotel, 521 N. Rush St., Chicago, IL 60611

Make a reservation

2 people
7:00 PM
Booked 24 times today
Experiences are available.

About this restaurant

  • Great for brunch
  • Great for creative cocktails
  • Great for happy hour
Experience the premier terrace in River North, located on the 5th floor of The Gwen, a one MICHELIN Key hotel, nestled along the iconic Magnificent Mile! Savor creative cocktails and indulge in delicious small and large plates crafted by Executive Chef Matt Jergens, all while enjoying the warm ambiance of our firepits and the stunning backdrop of towering skyscrapers. Our candlelit indoor lounge and bar offer the perfect setting to unwind, relax, and embrace the good life!

Join us on the weekends for Chicago's liveliest, most unique tea service, Tipsy Tea! Featuring scrumptious savory and sweet bites, bottomless beverages, a DJ spinning, and a special themed menu every month, this is one pinkies-down tea service you will never forget!

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Cocktail Bar, Afternoon Tea
  • Hours of operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–1:00 am Breakfast Mon–Fri 7:00 am–11:00 am Brunch Sat, Sun 7:00 am–2:00 pm Happy Hour Mon–Thu 4:00 pm–5:30 pm
  • Phone number
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Executive chef
    Matt Jergens
  • Private party facilities
    We’re here to help you plan your next memorable event at The Gwen, A Luxury Collection Hotel. Please contact our event specialists to learn more information: RFP@thegwenhotel.com
  • Neighborhood
    River North (Chicago)
  • Cross street
    Between Grand Avenue and Illinois Street
  • Parking details
    We do not validate parking.
  • Public transit
    CTA: Red Line Train ("Grand" Stop)Bus: 147, 148, 151, 145, 146, 3, 157, 29, 65
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

Experiences

  • "Botanical Bliss" Tipsy Tea Party

    $70.00 per person

    Prepaid

    Apr 1, 2025 - Jun 30, 2025
    Step into a blooming wonderland at The Gwen with Botanical Bliss Tipsy Tea, available from April to June. Delight in a selection of fragrant teas, botanical-infused cocktails, and delicate seasonal bites, all designed to transport you to a lush floral escape. Sip and savor in elegance as we celebrate the beauty of spring—one petal, one pour, and one perfect moment at a time. +To reserve, please select one add-on per guest. You are welcome to upgrade packages upon arrival. +Please ensure to arrive on-time for your reservation to maximize the most out of your 2 hour experience. +We require 2 days notice in order to receive a full refund in the event you need to cancel your reservation.
    "Botanical Bliss" Tipsy Tea Party Photo

What 288 people are saying

Upstairs at The Gwen reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4Food
  • 4.3Service
  • 4.2Ambience
  • 3.7Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Upstairs at The Gwen offers a "romantic ambience" with fantastic food and attentive service. Guests enjoy unique touches like "the hat hair clip" and creative dishes like the Chorizo Bowl. The rooftop is a standout feature, perfect for curling or enjoying drinks. The atmosphere is lively, though some find the tea service "overpriced."

288 Reviews
  1. Frank VIP

    Chicago1 review

    5.0

    Dined on April 13, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    One of the best rooftop I have visited in Chicago. Very romantic ambience.

    Is this helpful?

  2. Janice

    Chicago1 review

    2.0

    Dined on April 12, 2025

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 2
    We were underwear by the food. Overall over priced.

    Is this helpful?

  3. Amie

    Coastal Georgia4 reviews

    5.0

    Dined on March 27, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved our time there!! Food great and service excellent!!

    Is this helpful?

  4. Elizabeth

    New Orleans3 reviews

    5.0

    Dined on March 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was amazing! The food was fantastic. I loved the hat hair clip!

    Is this helpful?

  5. Kimberly

    Chicago2 reviews

    4.0

    Dined on March 9, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 3
    I really enjoy myself at the tipsy tea brunch but the food selection that comes with the package doesn’t match the cost of the brunch. The smoked salmon was horrible and the pinwheels were dry. The D.J was a very nice touch and the staff were very friendly and nice. I would come back in the summer for the rooftop.

    Is this helpful?

  6. Angie

    Chicago39 reviews

    3.0

    Dined on March 9, 2025

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    Great space. Chocolate fondue was cold and heaters were out of propane. Server was attentive.

    1 person found this helpful

  7. Joseph VIP

    Chicago6 reviews

    4.0

    Dined on March 9, 2025

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 4
    Had a coupon from Hugo Boss. At first the waiter was not happy about it and went to check with management. Once it was clear that the coupon was acceptable he was an attentive waiter. The food was great especially the curried peanuts!

    Is this helpful?

  8. Kim

    San Francisco2 reviews

    5.0

    Dined on March 8, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a great time at the Dripping in Pink afternoon tea. It was a perfect way to celebrate my friend’s engagement. The staff was wonderful and welcoming. The DJ had a great mix of music. The food was delicious and my only complaint was there could have been more for the price. You are able to order ala carte and we added some items to round it out. They should definitely put the fig and blue cheese flatbread on the menu. It was so delicious. All the savory options for the tea were really well done.

    Is this helpful?

  9. John

    Chicago1 review

    2.0

    Dined on March 7, 2025

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 4
    Delicious food, but the drinks were way too expensive. I really wanted to try the curling, but they closed the outdoor rooftop due to wet snow.

    Is this helpful?

  10. Jamila VIP

    Chicago44 reviews

    4.0

    Dined on March 2, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    We attended the Tipsy Tea Party - it was really nice... the table setting made you feel like you were having afternoon tea at Buckingham palace...very dainty and elegant. The staff was very friendly, patient, and helpful throughout our experience. I rated them low on value because I believe that for the price of the experience, there is room for improvement to really make it seem worthwhile. 1)Instead of 90 minutes, they should offer 2 hour reservations. An additional 30 minutes would have been nice. It would help it feel more like an experience for the guest, not just a drop in tea. 2)They should either offer more savory food options (sandwiches, pinwheels, etc.) on the treats tower or include an appetizer in the price and adjust portions to fit the party size like they do for the treats on the tower. The music was good (pop genre) and added to the atmosphere. Overall, I think it deserves an 8/10

    Is this helpful?

FAQs

Upstairs at The Gwen offers takeout which you can order by calling the restaurant at (872) 271-6010.

Upstairs at The Gwen is rated 4.2 stars by 288 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. Chicago / Illinois
  4. Chicago
  5. River North (Chicago)

Make a reservation

2 people
7:00 PM
Booked 24 times today
Experiences are available.
Google Map for Upstairs at The Gwen

The Gwen Hotel, 521 N. Rush St., Chicago, IL 60611

Dining areas

Additional information

  • Cross street
    Between Grand Avenue and Illinois Street
  • Neighborhood
    River North (Chicago)
  • Hours of operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–1:00 am Breakfast Mon–Fri 7:00 am–11:00 am Brunch Sat, Sun 7:00 am–2:00 pm Happy Hour Mon–Thu 4:00 pm–5:30 pm
  • Price
    $31 to $50
  • Cuisines
    American, Cocktail Bar, Afternoon Tea
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    We do not validate parking.
  • Public transit
    CTA: Red Line Train ("Grand" Stop)Bus: 147, 148, 151, 145, 146, 3, 157, 29, 65
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    Matt Jergens
  • Additional
    Bar/Lounge, Beer, Cocktails, Corkage Fee, Entertainment, Full Bar, Gluten-free Options, Happy Hour, High Tea, Non-Smoking, Outdoor Firepit, Patio/Outdoor Dining, Patio/Outdoor Dining, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
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