Truluck's - Ocean's Finest Seafood & Crab - Austin Downtown

Reseñas de Truluck's - Ocean's Finest Seafood & Crab - Austin Downtown de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Steve VIP

   Dallas6 reseñas

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   I’m a frequent visitor to Trulucks! It was a very poor night. The waiter consistently interrupted conversation in the beginning, then disappeared for long periods. He was more interested in upselling food and wine to us. After tonight, I won’t be going back and will frequent Bob’s and Eddy V’s instead. Very unfortunate!
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownRespuesta enviada hace 2 días

   Hello Steve, We’re truly sorry to hear that your recent visit did not reflect the high standards of hospitality and service we strive to uphold; especially for one of our valued frequent guests. It’s deeply disappointing to learn that your evening felt interrupted and impersonal, and we sincerely apologize for any frustration caused. Your feedback is incredibly important to us, and we will be addressing this with our team to ensure it is used as an opportunity to improve. While we're disheartened by your decision, we do hope you'll consider giving us another opportunity in the future to provide the exceptional experience you've come to expect from Truluck’s. Sincerely, Fernando Nunez General Manager
   

   ¿Te fue útil?

2. c

   carrie VIP

   Denver8 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lovely evening. Staff very attentive and food excellant. Wish more restaurants offered 2 different portion sizes. The petit was the perfect size for small eaters.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownRespuesta enviada hace 2 días

   Hello Carrie, We're so pleased to hear that you enjoyed a lovely evening with us and that both the attentive service and cuisine met your expectations. We're especially glad to know that the petit portion was just right; offering a range of portion sizes is one of the ways we aim to provide a more personalized and thoughtful dining experience. We truly appreciate your kind words and look forward to welcoming you again soon. Sincerely, Fernando Nunez General Manager
   

   ¿Te fue útil?

3. C

   Chel’C

   Houston1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our entire dining experience was 5 star and Sam was an excellent.
   

   ¿Te fue útil?

4. S

   Sushanto

   Toronto1 reseña

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Special occasion celebrating Admin Assistant Day. Had a great time celebrating with delicious food and awesome company. Service was good too!
   

   ¿Te fue útil?

5. B

   BROOKS VIP

   Centro de Texas37 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had bad experience on our previous visit, Shawn the Manager invited us back and we had an amazing experience. We did a surf and Turf, My wife ordered the Chilean Seabass and I ordered the NY Strip. If was perfectly cooked and the Fish was delightful. One of the great options is you cam order a Petite portion which is great and also economical. I added a Lobster Thermador which was also amazing and economical at $29. We finished with a Baked Alaska which is such a treat. We will be back!
   

   ¿Te fue útil?

6. T

   Travis

   San Antonio1 reseña

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Outstanding will certainly recommend to others in Austin.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownRespuesta enviada hace 6 días

   Hello Travis, We're absolutely thrilled to hear that you had such a great experience and that you'd recommend us to others in Austin. Providing an exceptional experience is at the heart of everything we do, and it’s incredibly rewarding to know that our efforts made a lasting impression. We look forward to welcoming you back soon and continuing to exceed expectations. Sincerely, Fernando Nunez General Manager
   

   ¿Te fue útil?

7. M

   Michelle

   Jacksonville1 reseña

   5.0

   Comieron en 16 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Krista was an absolute pleasure. She made our night very fun and knew the answers to all of the questions we asked. My friend had an amazing birthday. Also shoutout to the hosts and food runners for being kind and helpful. Amazing experience overall.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownSe respondió el 17 de abril de 2025

   Hello Michelle, We’re delighted to hear that Krista contributed so meaningfully to your evening; her knowledge and energy truly make her a standout member of our team. We're equally grateful for your kind recognition of our hosts and food runners, whose warmth and attentiveness are at the heart of what we strive to offer. It’s wonderful to know your friend’s birthday was such a memorable one. We look forward to the pleasure of welcoming you back for another exceptional experience. Sincerely, Fernando Nunez General Manager
   

   ¿Te fue útil?

8. R

   Ruben

   Londres1 reseña

   5.0

   Comieron en 13 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fantastic dining experience , highly recommended.
   

   Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownSe respondió el 14 de abril de 2025

   Hello Ruben, We're absolutely delighted to hear that you had a fantastic dining experience. It means a lot to know that our food, service, and atmosphere all came together to create something memorable for you. We look forward to welcoming you back again soon for another wonderful visit. Sincerely, Fernando Nunez General Manager
   

   ¿Te fue útil?

9. R

   Rhonda

   Austin1 reseña

   5.0

   Comieron en 12 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Truluck’s is always a wonderful experience. Food and drinks were amazing.
   

   ¿Te fue útil?

10. B

    Brian

    San Diego2 reseñas

    5.0

    Comieron en 11 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Food and service was amazing . Only thing that was a bummer was the 175$ for a pound of king crab that was not fresh due to the season being closed for the past three years so I didn’t really understand the high price for it, but the rest of the food was amazing. The service was awesome. Highly recommend.
    

    Truluck's - Ocean's Finest Seafood & Crab - Austin DowntownSe respondió el 14 de abril de 2025

    Hello Brian, We’re thrilled to hear you had such a great overall experience! We truly appreciate your feedback about the king crab. You’re absolutely right, the season has been impacted in recent years, which has unfortunately affected both availability and pricing. We understand how that can be frustrating, and we’ll definitely take your comments into consideration as we continue to evaluate our offerings. Thanks again for the recommendation, and we hope to welcome you back soon for another great experience! Sincerely, Fernando Nunez General Manager
    

    ¿Te fue útil?