Trabucco

Reseñas de Trabucco de comensales del restaurante. Basadas en valoraciones recientes.

1. L

   Laura VIP

   Minneapolis21 reseñas

   5.0

   Comieron en 17 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We enjoyed outstanding cocktails, a delicious cheese platter, and amazing meals. The service was the best I've ever had. We had our toddler grandson along and our server actually cut his buttered noodles for him, found a small plate for a smaller portion to cool, and a small spoon. It was a delightful experience!
   

   TrabuccoRespuesta enviada hace 4 días

   Thank you so much for your wonderful review! We're thrilled to hear you enjoyed the cocktails, cheese platter, and your meals—and even more so that the service stood out to you. It means the world to us to know that your grandson was so thoughtfully cared for. We believe every guest, big or small, deserves a great experience, and we're so glad we could make your visit special. We hope to welcome you and your family back again soon!
   

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2. V

   Vincent

   Nueva York36 reseñas

   5.0

   Comieron en 14 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Service was excellent my wife had the scallops and I had the Zuppe pesce both excellent service was great and very attentive- only down was no pinot Grigio but not a biggie would become 
   

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3. J

   Jennifer

   San Francisco1 reseña

   5.0

   Comieron en 11 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   The food exceeding expectations and the staff was amazing.
   

   TrabuccoSe respondió el 15 de abril de 2025

   Wow—thank you for the fantastic 5-star review! We're so happy to hear that the food exceeded your expectations and that our team made such a great impression. It means a lot to us to know you had such a positive experience. We can't wait to welcome you back again soon!
   

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4. D

   David

   Orlando29 reseñas

   2.0

   Comieron en 28 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 4
   4. Ambiente 4

   The food was very mediocre for the price! Pastas are not freshly prepared for the order. We could watch the kitchen staff, prepare pasta, bag it and put it away for future orders. Carbonara tasted more like an Alfredo than a Carbonara. Lobster cannelloni was meh! Changing high prices for very average food.
   

   TrabuccoSe respondió el 31 de marzo de 2025

   Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Our team strives to provide fresh and flavorful meals, and we will certainly take your comments about the pasta and Carbonara into consideration as we continuously work to improve our offerings. We also appreciate your perspective on the pricing and will review our menu to ensure we're delivering the best value to our guests. We hope you'll give us another chance in the future to show you the high-quality dining experience we aim to provide.
   

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5. OT

   Comensal de OpenTable

   San Francisco4 reseñas

   4.0

   Comieron en 23 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   Only negative was that Staff member from out front kept running in and out past my seat/table to get things from the dining room
   

   TrabuccoSe respondió el 26 de marzo de 2025

   Thank you for the great 4-star review! We're happy to hear you enjoyed your time with us. We appreciate your feedback about the staff member passing by your table, and we'll make sure to address it to improve the overall experience. We hope to welcome you back soon for an even better visit!
   

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6. R

   Robert

   Costa central6 reseñas

   2.0

   Comieron en 21 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 4

   We were disappointed. It started with the host check-in telling us we reserved seating at the bar, even though our reservation confirmation said dinning room. Fortunately we were brought into the dinning room. Server was extremely nice but slow, probably had too many tables, and would disappear for several minutes. I finished my cocktail and water, and waited several minutes before having to ask for refill. Which took several more minutes and then she refilled my glass, but then didn’t refresh my wife’s glass which was less than half. My wife’s pizza was undercooked and doughy. They brought out a new one which was very blacked on most of the bottom. My Osso Bucco was ok, but nothing of the quality that I expected. Menu, especially wine list, was far overpriced for the quality of food and overall experience. As the restaurant had several hundred reviews and 4.5 star rating, we were surprised by having such a poor experience.
   

   TrabuccoSe respondió el 26 de marzo de 2025

   Thank you for taking the time to share your feedback. We sincerely apologize for the series of issues you experienced during your visit. It's disappointing to hear that we fell short of your expectations in terms of service and food quality. We will address the concerns you've mentioned, including the seating mix-up, slow service, and food preparation, with our team to ensure that these situations do not happen again. Your comments about the wine list and overall pricing are also appreciated and will be reviewed as we strive to improve the guest experience. We truly value your feedback and hope you'll reconsider giving us another chance to provide a better experience in the future.
   

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7. R

   Robert VIP

   Orlando21 reseñas

   3.0

   Comieron en 21 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   This restaurant is located inside the Hilton Hotel. If you are staying at the hotel and you don't want to go out in town to get some food, then I suppose this is a good enough option. But if you are a local and want to get some good Italian food, then this is not worth the hassle of going to the Hilton and parking. Ok ambiance, mediocre food and very poor service isn't something that attracts many customers. There was nothing special about the food, and in some cases, the food was subpar. It took us over 3 hours to get through our meal due to poor service. We won't be returning.
   

   TrabuccoSe respondió el 26 de marzo de 2025

   Thank you for taking the time to share your feedback. We're truly sorry to hear about your experience. We strive to provide excellent service and high-quality food, and it's clear we missed the mark during your visit. Your comments regarding the service and food will be addressed with our team to ensure we can improve. We appreciate your honest feedback and hope you will reconsider giving us another chance in the future.
   

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8. OT

   Comensal de OpenTable

   San Francisco1 reseña

   4.0

   Comieron en 14 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Excellent food and service. Wine selection very good and price in line with quality. Ambiance is good not intimate but certainly in line with the hotel / professional environment. Overall a very good experience and would go again if back at this hotel.
   

   TrabuccoSe respondió el 17 de marzo de 2025

   Thank you for the 4-star rating! We’re glad you had a positive experience and would love to know how we can make it even better next time. Hope to see you again soon!
   

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9. T

   Tad

   Atlanta25 reseñas

   5.0

   Comieron en 1 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Service was outstanding. Omar and Sebastian worked very hard to ensure we had everything we needed. Classic Italian restaurant but the flavors were especially good. The mussels appetizer had a great taste to them - we have never had such good mussels. The octopus was delicious and the yellow sauce made it spicy and delicious. The bolognese was served piping hot and was outstanding. The pizza was a thin crust and made just perfect. The temperature of everything was perfect - food was hot, salads and beer cold. Very friendly place. Our first time but we will be back. Omar and Sebastian made our experience 5 star.
   

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10. TW

    TaylorW VIP

    Miami2 reseñas

    3.0

    Comieron en 28 de febrero de 2025

    1. Global 3
    2. Comida 2
    3. Servicio 2
    4. Ambiente 4

    The service was slow and the server not very knowledgeable about the wine list we had to wait over half an hour just to get some bread which was served without oil or butter
    

    TrabuccoSe respondió el 3 de marzo de 2025

    Thank you for sharing your feedback. We’re sorry to hear that the service didn’t meet your expectations, and we truly appreciate your patience. We understand how important timely service and wine knowledge are, and we’re taking steps to ensure our team is more knowledgeable moving forward. We're glad to hear that David was able to make your experience better—he’ll be happy to know his efforts were appreciated! We hope you’ll give us another chance to provide you with the excellent service and experience we strive for.
    

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