The Lord Mayor's Lounge at The Shelbourne Hotel

The Lord Mayor's Lounge at The Shelbourne Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Sheila

   Dublin1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fab food and service, great ambience. Would come again. Appreciated leftovers box.
   

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2. N

   Nicola

   Dublin2 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Started bringing people in exactly on time. We had a fantastically attentive and pleasant server at our table by the window. There was a bit of a chilly draft but it wasn't as noticeable as the room heated up from the people. We tried several teas and coffees to see if we could find a new favourite. The afternoon tea came out on the usual tiered stand. The scones were divine, warm and airy. The sandwiches were ok, standard fare, nothing too fancy or different. The chicken and smoked salmon were favourites, the egg mayonnaise was a little bland and I cannot comment on the feta, as it is not a cheese I like. The lower tier of desserts were quite nice, a salted caramel éclair and a lemon macaroon type one. The top tier desserts were a mixed bag, the banoffee in a chocolate pot was adventurous in design and tasted decent. The pistachio and raspberry cake was a dloppy disaster, just tasting like marzipan...not one person at the table liked it. Sandwiches and scones could be refilled on request. I had thought perhaps there would be some kind of nod to Easter, it being Easter Saturday but it was the usual classic tea. We enjoyed our outing, commend the service, but could be a little more 5 star in favour of food.
   

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3. C

   Collin

   Greater Boston3 reviews

   2.0

   Dined on April 18, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 1

   I had to ask three times for a glass of iced water with lemon. The first time she came back with plain water, the second time she came back with lemon and the third time she came back with ice. They are not listening…very ignoring. Then she came back four times to tell us we have an hour and 45 mins limit. We heard her the first time and she managed to tell us three more times. Again…very disappointing. Will not do it again. This is not worth the 75 euro per person.
   

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4. L

   Linda

   Dublin2 reviews

   5.0

   Dined on April 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a really lovely tea. Delicious treats and very friendly service. The team dealt with last minute requests very professionally and with understanding. We were very happy with our experience. Thank you.
   

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5. N

   Nicole VIP

   Toronto1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were in town for the weekend and were looking for a special experience - and High Tea delivered that! The service was friendly and impeccable. Our 9 year old will remember the desserts for years to come. Thank you!
   

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6. L

   Lacey VIP

   Dallas25 reviews

   2.0

   Dined on April 12, 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 3

   The food and tea were subpar and definitely not worth the $300 spent for 2 people. My tea was steeped too long and was bitter. The sandwiches were ok but the scones were not delicious. The sweets were pretty good. The staff asked if we wanted any additional sandwiches and proceeded to tell how much it would cost extra if you wanted more sandwiches. Two days prior I had afternoon tea at the Savoy, same price point but a far different and better experience. The Savoy didn’t tell you up front how long you could sit at the table and if you wanted an additional sandwich that there would be an additional charge. Truly disappointed in the Shelbourne Hotel’s tea experience. They need to start over and focus on training staff to present afternoon tea in a different way. Felt like I was buying a used car.
   

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7. F

   Fiona VIP

   Edinburgh15 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My niece and nephew had never been in the Shelbourne Hotel and our experience surpassed expectations-the restaurant gave my gluten intolerant niece her own afternoon tea -which was the best bread she had for years ! My nephew absolutely loved the tea and Karen brought him a special birthday treat when we told her his birthday was coming up ! It was a really special afternoon and thank you so much to Karen and the team in the Shelbourne Hotel for great memories!! Fiona
   

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8. N

   Niamh

   Dublin1 review

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were so welcoming and accommodating, Emelia was serving us and she was so knowledgeable and friendly. We requested a special add on for my Mam and it went down an absolute treat. Couldn't be happier with our experience. So worth it.
   

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9. OT

   OpenTable Diner

   Los Angeles1 review

   2.0

   Dined on April 7, 2025

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   Service and ambience was great but food (especially sandwiches) was surprisingly bland and teas generally needed to be steeped longer. A final oolong tea tasted like hot water. Deserts were underwhelming. We have had tea service at places around the world and unfortunately, the Shelbourne did not deliver.
   

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10. K

    Krystina

    Dublin4 reviews

    5.0

    Dined on April 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Thank you for the amazing service, food and elegance. Lovely experience as always.
    

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