The Lobby Lounge & The Reading Room

Reseñas de The Lobby Lounge & The Reading Room de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jonathan

   Dublín4 reseñas

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 1

   Despite the fact there were nine vacant tables in the lobby lounge, we were placed in an empty reading room which was totally devoid of any atmosphere. When we raised this with our server, we were told it was because we had a baby with us. Nobody acknowledged said eight week old baby on our arrival nor did anyone ask us if this is where we wanted to sit with the baby. The food was very average considering the price point and the service was certainly not five star.
   

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2. K

   Karen VIP

   Dublín13 reseñas

   4.0

   Comieron en 22 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Lovely atmosphere. Beautiful stylish setting . Gorgeous piano player
   

   The Lobby Lounge & The Reading RoomRespuesta enviada hace 3 días

   Dear Karen, Thank you for taking your time to write to us about your experience at Lobby Lounge. I am very glad to hear that you enjoyed our atmosphere and the setting of our place. I am also happy to hear that you enjoyed the music that was provided by our pianist. Looking forward to welcoming you back. Kind Regards, Pavel Nikeryasov, Lobby Lounge Supervisor.
   

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3. J

   Joyce

   Dublín2 reseñas

   5.0

   Comieron en 22 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Outstanding, attentive, 5-Star service in a beautiful setting, with delicious food.
   

   • 

   The Lobby Lounge & The Reading RoomRespuesta enviada hace 3 días

   Dear Joyce, Thank you for taking your time to write to us about experience at Lobby Lounge. I am very glad to hear that you enjoyed dining with us. Looking forward to welcoming you back with us. Kind Regards, Pavel Nikeryasov, Lobby Lounge Supervisor.
   

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4. s

   sinead

   Dublín7 reseñas

   3.0

   Comieron en 20 de enero de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 5

   Ordered the smoked salmon starter which according to the menu consisted of trout caviar, watercress salad, cream fraiche, salmon and small toasts. The plate came out with only smoked salmon and toasts. I complained and the waiter came back with trout caviar watercress salad cream fraiche on another plate. SO I had to transfer the contents to the original plate. A little unsatisfactory given this is a 5 star hotel.
   

   The Lobby Lounge & The Reading RoomRespuesta enviada hace 3 días

   Hello Sinead. Thank you for taking your time to write to us about your experience whilst dining with us at Lobby Lounge. It is disappointing to read that you had to experience such inconvenience. I will take this time to review our operations in order to deliver a better experience. Kind Regards, Pavel Nikeryasov, Lobby Lounge Supervisor.
   

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5. n

   nina

   Dublín4 reseñas

   5.0

   Comieron en 16 de enero de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Lovely menu and extremely nice staff who went above and beyond for us today.
   

   The Lobby Lounge & The Reading RoomRespuesta enviada hace 3 días

   Dear Nina Thank you for taking your time to write to us about your visit to Lobby Lounge. I am very glad to read that you enjoyed our food selection and the service of our staff. I will make sure to pass your positive feedback among my team members. Kind Regards, Pavel Nikeryasov. Lobby Lounge Supervisor.
   

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6. M

   Mary

   Dublín3 reseñas

   4.0

   Comieron en 9 de enero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Wonderful welcome and service. The options for a light snack were just a little limited. Otherwise a really lovely afternoon
   

   The Lobby Lounge & The Reading RoomRespuesta enviada hace 3 días

   Dear Mary. Thank you for taking your time to write to us about your time visiting us at Lobby Lounge. I am glad to read that you enjoyed your afternoon with us. Looking forward to welcoming you back. Best Regards, Pavel Nikeryasov, Lobby Lounge Supervisor.
   

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7. n

   naseema VIP

   Londres39 reseñas

   3.0

   Comieron en 5 de enero de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 2
   4. Ambiente 2

   Let me behind by saying we are often in The Lobby Lounge, and I don't take writing this review lightly. Our table wasn't ready for 14h30 we were left standing out in the Kobby whilst she went to " check" - luckily the young French man in charge showed us to the bar whilst the table was being prepared.after being shown to our table, the same woman asked us if we've experienced afternoon tea before. We said yes, but off she went to tell us about it nonetheless. Then she said, " Did you ask for Halaal food?" - we were so confused!!! Best case of racial profiling ever. After looking at our confused faces, she said, " Just forget that I said that." What was that about. THANK God, she was taken off serving us - any so loud too.
   

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8. J

   Joyce

   Dublín2 reseñas

   5.0

   Comieron en 30 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Outstanding experience. Wonderful service by friendly, competent, attentive staff. Luxury surroundings with a magical Christmas decor. Delicious, beautifully presented food.
   

   The Lobby Lounge & The Reading RoomRespuesta enviada hace 3 días

   Hello Joyce. Thank you for taking your time to write to us about your experience whilst dining with us at Lobby Lounge. It is great to hear that you enjoyed seeing our Christmas decor and our delicious food . I will make sure to pass on your lovely feedback to my team members. Kind Regards, Pavel Nikeryasov, Lobby Lounge Supervisor.
   

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9. E

   Elaine

   Dublín5 reseñas

   1.0

   Comieron en 28 de diciembre de 2024

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 1

   The food was not the best at all. You would also think with a festive theme mince pies and mulled wine would also be offered (as they are I'm other 4 and 5 star hotels). The service was very poor, we were left for long periods of time waiting on requests or they'd come back and ask us what we asked for again (and it was not busy at that time). It would also be nice to be asked if we would like any extra sandwiches (which again most 4 and 5 star hotels offer). The sandwiches and cakes were very dry and did not have much flavour unfortunately. Plus a big issue was that in the drawing room where afternoon tea is served they had allowed a party gathering to share this space that took up two full tables in the centre of the room; the guests blocked our entrance in/out of the room, there was children running around and the noise levels were ridiculous for an afternoon tea space. I have a hearing impairment and could not hear my friends speak, I felt totally out of the loop on our conversations. We had afternoon tea here last December and felt very comfortable and enjoyed our experience that afterwards we stayed until after 8 with having drinks and we also ordered dinner, but this year has me feeling that I don't think I would return and I avidly attend afternoon tea un many hotels around Ireland as it is a favourite thing of mine to do especially with my mother and grandmother.
   

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10. F

    Fiona

    Dublín2 reseñas

    5.0

    Comieron en 27 de diciembre de 2024

    1. Global 5
    2. Comida 3
    3. Servicio 5
    4. Ambiente 5

    Lovely evening at the Lobby for my son's birthday. Lovely atmosphere and superb service.
    

    The Lobby Lounge & The Reading RoomRespuesta enviada hace 3 días

    Hello Fiona. Thank you for taking your time to write to us about your experience whilst dining at The Lobby Lounge. We are very glad to hear that your son enjoyed celebrating his birthday. We look forward to welcoming you back. Kind Regards, Pavel Nikeryasov, Lobby Lounge Supervisor.
    

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