The Lampery

The Lampery reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Shanty

   London1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Quite boring approach to serving from female waitress at dinner table. Air conditioning in bedroom that sounded unusually loud. Uneven floor under the carpet in the room. Otherwise satisfied ✨✨✨✨
   

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2. J

   Joanne VIP

   London1 review

   3.0

   Dined on April 9, 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food and cocktails amazing, as always. The staff are always nice and helpful. But no matter what time of day we go, we always find the service is slow, both for drinks and food, which lets it down. I still go, but with the expectation that we could be there a while. However, it's difficult to consider for a client lunch on that basis.
   

   The LamperyResponded on April 14, 2025

   Dear Joanne Thank you so much for your continued support and kind words about our food, cocktails, and team - it truly means a lot to us. We're sorry to hear that the speed of service hasn't matched the rest of your experience. That's certainly not the standard we aim for, and we understand how this can be frustrating, especially when considering us for client lunches. Your feedback is valuable, and we're actively looking at ways to improve timing without compromising on quality. Thanks again for sharing your thoughts, our food and beverage manager will be reaching out directly to you to follow up and ensure your concerns are addressed. We're committed to making improvements and hope to welcome you back soon for a smoother experience. Warm Regards Nondu Dlamini Hotel Coordinator
   

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3. S

   Sandra

   London18 reviews

   2.0

   Dined on April 2, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   So disappointed today, the food was mediocre, dried out and we waited for soooo long for our main course. We had to ask twice where was it
   

   The LamperyResponded on April 4, 2025

   Dear Sandra Thank you for taking the time to leave your honest review. We sincerely apologize for your disappointing experience, it's not our standard to serve dry food or keep our guests waiting so long for their meal. We understand how frustrating it must have been to ask twice about your order, and we take this feedback seriously. Our team will be addressing these issues to ensure better food quality and timely service. Our Food and Beverage manager will be reaching out directly to you as we would love the opportunity to make things right again. We appreciate your feedback, thank you Warm Regards Nondu Dlamini Hotel Coordinator
   

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4. J

   Jacqueline

   London1 review

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is a great places to go for a business lunch. The menu is varied, reasonable and the quality of food and service is also good. The decor is light and airy but the best thing is the tables aren't too close together, so you can actually hear a conversation rather than having to shout.
   

   The LamperyResponded on March 31, 2025

   Hi Jacqueline Thank you for taking the time to leave a 5-star review! We're delighted to hear that you enjoyed our menu, food, service and atmosphere We strive to create a comfortable dining experience, especially for business lunches, so we're glad you appreciated the well-spaced tables. We look forward to welcoming you again soon! Warm Regards Nondu Dlamini Hotel Coordinator
   

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5. A

   Allan

   London1 review

   5.0

   Dined on March 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very pleasant lunch here. Service was excellent and the food was very good. I’d definitely return.
   

   The LamperyResponded on March 31, 2025

   Hello Allan Thank you for taking the time to leave a 5/5 rating and review. We're delighted to hear that you enjoyed the food and service during your visit. We can't wait to welcome you back to The Lampery again soon! Warm Regards Nondu Dlamini Hotel Coordinator
   

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6. K

   Katrina VIP

   London5 reviews

   5.0

   Dined on March 19, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Loved the location. Nice and bright. Food was tasty ..small portions for me. Service was excellent quick and efficient. Will dine here again
   

   The LamperyResponded on March 28, 2025

   Dear Katrina Thank you for taking the time to leave such a lovely review. We're delighted to hear that you enjoyed the food, service, location and ambiance! Our team strives to make your experience a memorable one and we're pleased to know that they did! We hope to see you back at The Lampery soon! Warm Regards Nondu Dlamini Hotel Coordinator
   

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7. A

   Andrew

   London2 reviews

   3.0

   Dined on March 15, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Three of our party were seated facing the huge LED screen, which we found annoying. It’s a very weird thing to have in a restaurant. Service was extremely slow, although the servers were very friendly and polite. The burgers and club sandwich were good. However, the Lampery Pie was disappointing - a shallow dish of mainly potato, the fish/prawn/mussel filling was very small and that’s all you get for £21. No veg! The main course had taken so long we didn’t have time for dessert. Even the coffees took ages. Two hours for one course. Can’t recommend this restaurant, unfortunately.
   

   The LamperyResponded on March 31, 2025

   Dear Andrew Thank you for sharing your feedback. We're sorry to hear that parts of your experience didn't meet expectations. We appreciate your comments about the service and food, and we regret that the wait times and the LED screen affected your visit. Your feedback on the Lampery Pie is valuable, and we'll be reviewing it with our kitchen team. We always strive to provide a great dining experience, and we hope you'll consider giving us another chance in the future. Our Food and Beverage Manager will be reaching out directly to you in hopes that we can make things right. Warm Regards Nondu Dlamini Hotel Coordinator
   

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8. J

   Janine

   London1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great restaurant at this hotel. Food and staff are excellent.
   

   The LamperyResponded on February 17, 2025

   Hello Janine Thank you for taking the time to leave a 5/5 review and rating. We're pleased to know you had a wonderful experience with us. We hope you'll visit us again soon Warm Regards Nondu Dlamini Hotel Coordinator
   

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9. Y

   Yael

   London1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Booked for Valentine’s day - had a lovely time! Very pretty, nice food and lovely service. Was quiet so could have a conversation.
   

   The LamperyResponded on February 17, 2025

   Dear Yael Thank you for joining us for Valentines Day. We're delighted to know that you had a lovely time and enjoyed the food, service and atmosphere. We hope you'll be back again for another lovely experience Warm Regards Nondu Dlamini Hotel Coordinator
   

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10. S

    Simbarashe

    London1 review

    5.0

    Dined on February 14, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Loved it. We came for the Valentine’s Day experience. Staff were attentive and very helpful from seating to explaining dishes and serving us promptly. Ambiance was cosy with live music and comfy chairs. Food was incedible, not a bad thing to say about it! *chefs’ kiss*
    

    The LamperyResponded on February 18, 2025

    Hello Simbarashe Thank you for joining us for Valentines day and sharing your lovely feedback! We're delighted to hear that you had wonderful time with us from the ambiance, staff, live music and the food. We hope that you'll be dining with us again soon! Warm Regards Nondu Dlamini Hotel Coordinator
    

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