The Grounds of Alexandria Cafe

The Grounds of Alexandria Cafe reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Elaine

   London4 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent breakfast and service. I couldn't fault it. It was very good value for money.
   

   The Grounds of Alexandria CafeResponded 1 day ago

   Hi, We really appreciate the 5-star review—thank you! It means a lot to us that you took the time to share your experience. We're glad you enjoyed your visit and hope to see you again soon! All the best, The Grounds Team
   

   Is this helpful?

2. M

   Marieka

   New South Wales2 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 3

   Cafe was great - food delicious - quick service despite being busy ! A little loud but overall a good experience.
   

   The Grounds of Alexandria CafeResponded 1 day ago

   Hi, Thank you for the great review and the 3 stars! We’re glad you had a positive experience. If there’s anything we can do to make your next visit a 5-star one, feel free to let us know! All the best, The Grounds Team
   

   Is this helpful?

3. G

   Grace

   Sydney2 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 4
   3. Service 4
   4. Ambience 1

   A good experience entirely ruined by the lack of accessibility. Baby change is in the men’s toilets. Not only is this the poorest of planning, the toilet were filthy dirty, foul smelling and the change table unsteady and frankly disgusting. When questioned why this was the case staff were blunt and unconcerned yet every man in the queue for the same bathroom was horrified. The changes made to the outside areas meant we could no longer walk around with our pram. Having one exit and entry point made the Laneway overcrowded and uncomfortable and at certain points massively over full. No one with a wheelchair or pram can comfortably use your facilities any more which is a shame as the food was great and it used to be one of our favourite breakfast spots. I am very keen to understand how The Grounds can justify the complete lack of accessibility. We won’t return.
   

   The Grounds of Alexandria CafeResponded 2 days ago

   Hi Grace, Thank you for your feedback. Could you please reply with your email address so one of our managers can get in touch with you directly regarding your concerns about accessibility? We’d really appreciate the opportunity to discuss this further with you. The Grounds Team
   

   Is this helpful?

4. C

   Chris

   Sydney2 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Can’t fault the food or coffee, it’s all great. On this occasion they didn’t have salmon and had to substitute it with bacon but everything was still delicious.
   

   The Grounds of Alexandria CafeResponded 2 days ago

   Hi, Thank you for the great review and the 4 stars! We’re glad you had a positive experience. If there’s anything we can do to make your next visit a 5-star one, feel free to let us know! All the best, The Grounds Team
   

   Is this helpful?

5. S

   Sarah

   Gold Coast3 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   The Grounds of Alexandria is my favourite cafe to visit when I come to Sydney, but is it getting busy and this is not without its down points. There is very often a large crowd, and navigating your way through all the Insta snappers can be tedious. On today’s visit, the service was excellent, as is the usual experience. Everyone from the lemonade man to the parking attendants to security and the servers - they were all friendly, efficient and welcoming. The food - came out in reasonable time given how busy it was, but our fries and my dory sandwich were pretty much cold. Usually I’d say the food is excellent, today it was average. The Snow White theme is pretty, well worth a look. I bought some roses from the florist, they’re beautiful and were well presented. The thing I least enjoy about this venue is the toilets. They’re dark/not well lit and not very clean. The seat in the middle stall was only hanging on by one screw and when sat on, slid off the porcelain bowl.
   

   The Grounds of Alexandria CafeResponded 2 days ago

   Hi Sarah, Thank you for taking the time to leave us a review. Weekends are our busiest time, so we're sorry to hear that this impacted your experience. To help manage the flow of people in the laneways, we've implemented guest-only access, but we understand it can still get overwhelming. We're really pleased to hear that you received great service from all areas of The Grounds—thank you for acknowledging that. However, we're disappointed that your food didn’t meet expectations. If it had been brought to our attention at the time, we would have done our best to resolve it for you immediately. Thanks again for your feedback—we truly appreciate it. The Grounds Team
   

   Is this helpful?

6. K

   Kim

   Sydney2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always pleasing, fast delivery of food and great customer service Would highly recommend but book ahead of time
   

   The Grounds of Alexandria CafeResponded 5 days ago

   Hi Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

   Is this helpful?

7. H

   Hiu Hon

   London1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 3

   Overall pretty good. The food was good, but we got there at 3pm and a lot of the cakes were sold out, but the one we ordered was still good. So tip for anyone going is to go earlier than we did.
   

   • 

   The Grounds of Alexandria CafeResponded 5 days ago

   Hi Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

   Is this helpful?

8. S

   Shabbar

   Sydney1 review

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great ambiance. Food plating was excellent. Flavour were 10/10. Had a great time.
   

   The Grounds of Alexandria CafeResponded 5 days ago

   Hi Thank you for leaving us a glowing 5* review! See you soon at the Grounds.
   

   Is this helpful?

9. D

   Danielle

   Sydney1 review

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our breakfast was delicious, coffee is always the best here and the staff were amazing! Can’t wait to come back, thanks guys.
   

   • 

   The Grounds of Alexandria CafeResponded 7 days ago

   Hi Thank you for taking the time to leave us a 5* rating! See you next time. The Grounds team
   

   Is this helpful?

10. K

    Kalpesh

    Sydney1 review

    1.0

    Dined on April 21, 2025

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 4

    We found one of the staff members who was quite rude. It wasn’t the best experience.
    

    The Grounds of Alexandria CafeResponded 6 days ago

    Hi Kalpesh, Thanks for taking the time to leave your rating. Would you be willing to reply with more information as to where we went wrong? So we can forward the feedback to the correct department and ensure it doesn't happen again. Hope to hear from you soon. The Grounds Team
    

    Is this helpful?