The Garden Restaurant at the Mollington Banastre Hotel & Spa

Reseñas de The Garden Restaurant at the Mollington Banastre Hotel & Spa de comensales del restaurante. Basadas en valoraciones recientes.

1. HC

   HelenC

   Cheshire2 reseñas

   2.0

   Comieron en 31 de octubre de 2019

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   Afternoon tea - started ok, the waitress was pleasant, taking our order and this was brought out quite quickly. The sandwiches were nice but the cakes were generic shop bought iced cupcakes, macaroons and cheesecake which we didn’t eat (we took them home but nobody ate them) The scones were over warmed so were a bit hard. Coffee was lukewarm. After we were served we didn’t see anybody again so no refills of tea etc. and we had to go to reception to ask them to call someone to pay.
   

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2. m

   margaretc

   Cheshire1 reseña

   1.0

   Comieron en 8 de octubre de 2019

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   Unfortunately my lamb shank was the most boring I've ever had - no flavour. My husband had the pork and both meals had exactly the same base with the meat placed on top with a bit of garnish. There was no difference in the plates apart from the meat on top. The service was incredibly slow. We waited 45 minutes for our first course, however my creme brulee was very good after another lengthy wait. We had booked the next night but cancelled.
   

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3. FW

   FrankW

   Cheshire1 reseña

   2.0

   Comieron en 23 de agosto de 2019

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 2

   The experience was let down by the quality of the cooking which was barely up to that of an enthusiastic but low-skilled home cook. The menu looks OK at first sight but the descriptions flatter mundane dishes unimaginatively cooked. I made a late booking over a long weekend when I learnt that my son his girlfriend and her parents from Korea would be visiting Chester. Most places were heavily booked. The restaurant at the MB was almost empty - obviously others knew more than I did. I wanted somewhere with a pleasant environment and a garden view. The Mollington Banastre restaurant looks out over a lawn -that was OK -but the hotel seems to suffer from a lack of investment. The front car-park is heavily potholed thereby offering a poor impression on first arrival at the hotel. The ambience was OK and the lady who took our orders for drinks and meals was pleasant and efficient. So : service good, ambience OK, quiet enough in the restaurant for conversations (few other guests!) but the cooking needs to improve greatly both in range and execution. I make these comments recognizing that the restaurant is pitching itself as mid-range but at £165 for six (most of us had only two courses no coffee) I found the evening a disappointment.
   

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4. II

   IanI

   Edimburgo15 reseñas

   2.0

   Comieron en 15 de mayo de 2019

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   Despite knowing that one diner was coeliac they had no suitable cake for afternoon tea!
   

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5. LD

   LizzieD50

   Cheshire3 reseñas

   2.0

   Comieron en 14 de diciembre de 2018

   1. Global 2
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Disappointing from the start. Had to ask at reception to find a staff member to seat us, very quiet and a huge space for a few tables occupied. Wine choice not available, Feather blade beef had lump of fat in the middle and it was incredibly poor portion size, taste and quality. There was a large party in another function suite but this should not interfere with service or food. Breakfast was equally bad. Buffet cooked food was dry and empty trays which were not readily filled. No condiments. Very poor choice of cereals and a Beige table held cereal but no museli or natural yoghurts. Staff x 2 visible but not helpful and not able to bring food out warm in time for my breakfast. Residents wandering around looking for plates, Sauce, waiting for beans etc it wasn’t pleasant! Overall I wouldn’t recommend this hotel and it’s a shame as price fair and position handy.
   

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6. RM

   RosemaryM

   Cheshire1 reseña

   3.0

   Comieron en 30 de septiembre de 2018

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   Food very mediocre and poor value. Staff did their best, especially considering that there weren't enough of them. A lot of multi-tasking going on. No particular atmosphere, decor bland. A typical hotel, very ordinary. I wouldn't come here for a special occasion, that's for sure.
   

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7. SR

   ScottR

   Cheshire2 reseñas

   1.0

   Comieron en 5 de agosto de 2018

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   We didn’t eat here, we were staying overnight and had a table booked. We went down for a drink before hand and it took ages for anyone to even come to the bar and the drinks selection was poor and not reflective of the drinks menu. When someone eventually went behind the bar I asked if they had any fruity cider (as it was on the menu) to which he replied “no, just Magners” before walking off again.....shocking. We then went to Crabwell Manor which was fantastic.
   

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8. DF

   DebF

   Cheshire1 reseña

   1.0

   Comieron en 30 de junio de 2018

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   I was bought an Activity Superstore voucher for my birthday which gave me an Afternoon tea for two people. We spent the day in Chester prior to going to the hotel and wished we hadn't bothered. Upon arrival the hotel didn't look appealing and when we were "greeted" at reception we were made to feel that the booking had been forgotten about. We were asked to take a seat whilst the reception team member found someone to seat us. We were seated in what can only be called a green house with no ventilation / air. We were offered tea or coffee and were told to take a seat. The curtains and table clothes were dirty, the furniture tatty and we felt like we needed a shower when we left. After around 10 minutes, the drinks arrived and we took it upon ourselves to move to a table in the shade. The air conditioning wasn't working and it was 30 degrees outside. To be fair, the air conditioning looked like it hadn't been serviced or used in quite some time (my husband works in the HVAC industry) Our food arrived and my heart sank. We weren't asked or told what the sandwiches included or what the cakes were. The sandwiches were dry, tasteless and half of the crusts remained. We only ate a couple and left the rest. The cakes were "okay" although what we think might have been a profiterole looking more like a sausage!! The scones were "crunchy" and we were offered no butter as an option. At no point did anyone ask if we would like another drink (hot or cold) or whether the food was okay. We were in the hotel around 30 minutes before we left very disappointed. Certainly not a place I would recommend or return to.
   

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9. LL

   LucyL

   Cheshire1 reseña

   1.0

   Comieron en 6 de mayo de 2018

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   The afternoon tea was awful, the place smelled like stale gravy and I actually thought I had wondered into an old people homes. Don't ask to sit outside as they will lie and say they have no tables, don't expect anything bigger than a side plate or for it to be clean for breakfast. Or to have a glass for your juice actually. People were nice enough but standards come from above and there are none. Go somewhere else.
   

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10. GA

    GAKDIVA

    Londres9 reseñas

    2.0

    Comieron en 19 de marzo de 2018

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 1

    Food acceptable. Waitress pleasant but untrained. All in all a mediocre experience
    

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