The Chateau - Franklin

Reseñas de The Chateau - Franklin de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Robert

   Gran Boston1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My experience there was amazing. We reserved dinner on Easter. Our waitress’ name was Ivana. She did amazing. Very punctual and received the best service. Doug who the manager on came and checked on us and could not complain at all. The food was amazing. This was our first time here and we plan on coming back more often than not.
   

   The Chateau - FranklinRespuesta enviada hace 2 días

   Thank you, Robert! We're so glad your first visit to The Chateau Franklin made for a memorable Easter. Ivana will be thrilled to hear your praise—she’s a true pro—and we’re glad Doug’s check-in helped round out the experience. From service to atmosphere to every bite, we aim to make every visit feel special, especially on holidays. We can’t wait to welcome you back again soon (more often than not!).
   

   ¿Te fue útil?

2. J

   Jerry

   Gran Boston3 reseñas

   5.0

   Comieron en 16 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   What an amazing spot to stop for lunch! This was our first time ever to the Chateau, but definitely will not be the last! I had such a hard time deciding as so many choices that interested me! I ended up choosing the shrimp avocado bowl. I made one change to my dish and absolutely loved every bite I took! There was just too much to eat it all! Everyone else in my party enjoyed their meal just as much! We look forward to coming back!
   

   The Chateau - FranklinSe respondió el 17 de abril de 2025

   Thank you, Jerry! We’re thrilled you stopped in for the first time and had such a great experience. With so many Italian-American favorites to choose from, it’s always tough to decide — but we're so glad you loved the shrimp avocado bowl! We can’t wait to have you and your party back again for another delicious meal.
   

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3. J

   Joanne

   Gran Boston14 reseñas

   5.0

   Comieron en 9 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Sometimes the noise was a little loud. We always come here for lunch . This little thing wouldn’t stop us from coming again
   

   The Chateau - FranklinSe respondió el 17 de abril de 2025

   Thank you, Joanne! We’re so grateful for your continued support and happy to hear you always enjoy lunch with us. We appreciate your feedback about the noise — we’ll certainly keep it in mind. We’re already looking forward to serving you again soon!
   

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4. b

   bob

   Gran Boston7 reseñas

   5.0

   Comieron en 5 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   we had a real nice time at dinner last night. the food was excellent coming out hot, nice portions and very good taste. relaxing atmosphere, the service was excellent, our waitress was pleasant, helpful and consistent. very appreciative of the attention. we look very much to our next visit. B.D.
   

   The Chateau - FranklinSe respondió el 17 de abril de 2025

   Thank you, Bob! We're so glad you had a relaxing and enjoyable dinner with us. It’s wonderful to hear you loved the hot, flavorful food, generous portions, and attentive service — that's exactly the experience we strive for. We truly appreciate your kind words and can't wait to welcome you back for your next visit!
   

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5. OT

   Comensal de OpenTable

   Gran Boston2 reseñas

   3.0

   Comieron en 8 de marzo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   Food was edible but nothing special . Didn’t seem Hand made . Slow service . Need more staff
   

   The Chateau - FranklinSe respondió el 18 de marzo de 2025

   We appreciate your feedback and are sorry to hear that your experience didn’t stand out. We take pride in our homemade recipes and warm hospitality, so it’s disappointing that we missed the mark. We understand that service speed can impact the dining experience, and we’ll share your comments with our team. We hope you’ll give us another try in the future!
   

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6. J

   Judi

   Rhode Island1 reseña

   2.0

   Comieron en 15 de febrero de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   My second time here I was not impressed, I expected higher quality for a place that requires reservations. I don’t know if the dishwasher wasn’t working but everything was dirty, the server did replace. My first experience was good but seems lately after COVID happened these places are struggling to return back to their normal ways.
   

   The Chateau - FranklinSe respondió el 25 de febrero de 2025

   Hi Judi, we appreciate you giving us another try and are sorry to hear that your recent visit didn’t meet expectations. We strive to provide a high-quality experience and will share your feedback with our team. We’re glad your server was able to assist, and we hope you might consider visiting again in the future.
   

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7. E

   Elizabeth

   Gran Boston6 reseñas

   5.0

   Comieron en 14 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food is always delicious at the château. I had chicken marsala, salad, and a glass of red wine! All was delicious and our waitress was lovely. Thank you very much. It was a great Valentine’s Day.
   

   The Chateau - FranklinSe respondió el 25 de febrero de 2025

   Thank you, Elizabeth! We’re so glad you had a wonderful Valentine’s Day at The Chateau Franklin. Chicken Marsala, salad, and a glass of red wine sound like a perfect meal! We’ll be sure to share your kind words with your waitress. Looking forward to your next visit!
   

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8. J

   Joanna

   Gran Boston3 reseñas

   5.0

   Comieron en 14 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our waitress Steph was amazing! Very attentive for a valentines dinner with my daughter!
   

   The Chateau - FranklinSe respondió el 25 de febrero de 2025

   Thank you, Joanna! We’re so happy to hear that Steph provided such great service and made your Valentine’s dinner with your daughter special. We’ll be sure to pass along your kind words. Hope to see you again soon!
   

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9. C

   Cameron

   Gran Boston1 reseña

   3.0

   Comieron en 24 de enero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   The service was great. From the greeting to our waitress was friendly and very conscientious. The food was good, not great. The meals were not really flavorful. My whole clams were dry and not strong flavored. My wife's butterfly shrimp were kind of flat too. All in all, the visit was good and the food average. The atmosphere was good for conversation but the air was cool, so we were a little uncomfortable.
   

   The Chateau - FranklinSe respondió el 3 de febrero de 2025

   Thank you for your feedback, Cameron. We’re glad you enjoyed the friendly and attentive service at The Chateau Franklin—that’s the kind of hospitality we strive for. We’re sorry to hear the food didn’t quite meet expectations, as we take pride in serving flavorful, high-quality meals. Your input is valuable, and we’ll share it with our kitchen team to ensure we’re delivering the best experience possible. We appreciate your support and hope to welcome you back for a more satisfying meal in the future!
   

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10. R

    Robert VIP

    Gran Boston34 reseñas

    3.0

    Comieron en 7 de enero de 2025

    1. Global 3
    2. Comida 3
    3. Servicio 3
    4. Ambiente 3

    I sat at the bar before my party arrived. The bartender gave me (2) drinks that were made improperly. I spoke to her about this and evidently the lines into the bar soda gin had been mixed between tonic water and ginger ale. My party arrives and we were seated for dinner. My invoice numbers are: 0073 0083
    

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