The Charlotte

The Charlotte reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   AYUNA

   Atlanta12 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very great first time experience for me & my girls, fasho will be back
   

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2. l

   levy

   Dallas15 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Start with valet parking behind the restaurant then proceed to enter the restaurant. The hostesses were friendly and alert to which table were open or almost ready. We decided on a patio setting. The restaurant was very busy and we discovered that it was happy hour pricing on several items. We had both appetizers, calamari and spinach dip. Both were good ( not great) . My wife had the crab fried rice and she said it was Caribbean style verse Asian style. She liked it. I had the catfish with spaghetti. It was good too. Both cocktails were very good. I asked manager, waitstaff about the name of the restaurant and nobody knew what it meant. ?? We would go back and that is best thing I can say
   

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3. K

   Kierstein

   Dallas7 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great! Food, drinks, service and atmosphere were a 10/10!
   

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4. S

   Samiyah

   Atlanta1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Super cute vibes, definitely worth making a reservation in advance. They say us with a bear with as a cute photo op. Our waiter Patrick was very friendly and knowledgeable about the menu.
   

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5. S

   Stefanie

   Luxembourg1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friend and I had a great experience. The valet was kind and helpful. The hostess was precious, and even remembered we were going to see the musical, Mama Mia. 😊 Our bartender upstairs was personable and made tasty drinks. Didn’t realize such a great happy hour. We had reservations for dinner and sat upstairs. Alex, our waiter, was great and very attentive. He recommended the ahi tuna, and ribeye app, which were both excellent. The food was amazing and the portions were generous. I appreciate the attention to detail. We will be back with our husbands. Thanks!
   

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6. M

   Maddie

   Dallas1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   The happy hour portion and sizes were fantastic value. We couldn’t decide what to get so we shared most of the happy hour sharables and were surprised when they were not portioned down to traditionally appetizer sizes. While we ended up not really loving the spices put on the burger - too spicy for us - we were glad to have tried it on the HH menu. The sweet croutons on the Caesar salad was an interesting choice I wouldn’t get again.
   

   The CharlotteResponded 3 days ago

   Thanks for the feedback, Maddie! We're glad to hear you enjoyed the happy hour portion sizes and found the portion sizes to be great value. We're sorry to hear that the spices on the burger didn't quite hit the mark for you. Your feedback is valuable to us as we strive to improve our menu offerings. We're glad you tried the burger on our menu and the Caesar salad, and we hope to see you again soon for more creative and delicious options. Best Regards, The Charlotte Management Team
   

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7. D

   Dechelle VIP

   Dallas7 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   The food was good. The service wasn’t the best. Our server didn’t come to our table that much and the kitchen staff that dropped our food was rude
   

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8. K

   Kyle

   Dallas6 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was great, the vibe , food, and our server. Our server Charlotte was the best. Give her a raise.
   

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9. J

   Jennifer

   Detroit38 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I Made a reservation on Open Table for dinner There’s parking behind the building, and it’s on a busy corner. It's charming when you walk in, and it didn’t take us long to get our seats. Lucky for us, we got Deannah, and she was awesome—attentive and great. The drink, the food, and everything else were good about the experience. The calamari was delicious, crispy, and seasoned well. The crab cake was just as good. I’m not even a fan of peach much, but I’m happy Deannah recommended it. Because it was delicious, and let me tell you that spicy vodka is so good you can share it if you want 🙃. And the cornbread under that short ribs and grits, 10/10 SN: When getting the plates and cleaning up the table, I would suggest using a rag or napkin for the food dropped from the table on the table instead of using her hands to wipe it. But it was Easter Sunday and it was busy which I get. The second part was overhearing the conversation when asked about reserving the room we sat in for a later date or gathering, and overhearing the conversation made it awkward. Information about booking big groups or information, in general, should be shared with staff or hosts beforehand or away from customers hearing you would prefer not to meet them or ask the server to get their info instead. But overall, we enjoyed everything we ordered, and the cookies/ice cream was so good
   

   The CharlotteResponded 3 days ago

   Hi Jennifer, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your dinner and that Deannah provided attentive service during your visit. It’s wonderful to know that our dishes, especially the calamari, spicy vodka, and crab cake, met your expectations. We also value your constructive feedback regarding table cleanup and communication among staff members. Your suggestions will help us improve our service standards and ensure a more seamless experience for all our guests in the future. Thank you once again for sharing your thoughts. We look forward to welcoming you back soon! Best Regards, The Charlotte Management Team
   

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10. E

    Emoni

    Dallas1 review

    2.0

    Dined 7 days ago

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 5

    The waiter took a while to come to the table and service us and took a while to check on us. I asked for charbpiled oysters and got raw oysters with sauce on it. The food was ok. I will say the last time I went the experience was better. I want even blame the slow service on Easter because when I went it wasn’t that packed
    

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    The CharlotteResponded 3 days ago

    Hi Emoni, Thank you for taking the time to share your experience with us. We sincerely apologize for the delays in service and any confusion regarding your order. It is our goal to provide a seamless dining experience, and we regret that we fell short during your visit. We appreciate your feedback regarding the charbroiled oysters, as it helps us identify areas for improvement. Our team strives to maintain high standards, and we will address this matter with our kitchen staff to ensure accuracy in orders moving forward. Your previous positive experience means a lot to us, and we hope to restore your confidence in our establishment on your next visit. If you decide to join us again, please feel free to reach out directly so we can ensure a more enjoyable experience. Best Regards,
    

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