The Brown Swan

Reseñas de The Brown Swan de comensales del restaurante. Basadas en valoraciones recientes.

1. T

   Thomas E

   Upstate NY1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   Scallops were not made as described on menu. Salmon was tiny. On the good side filet mignon was excellent.
   

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2. B

   Beth

   Nueva York1 reseña

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our table was ready as soon as we arrived. The staff was very attentive. The food was delicious and plentiful. It was very easy to have a conversation as the tables were spaced nicely apart. It was a lovely way to spend Easter.
   

   The Brown SwanRespuesta enviada hace 4 días

   Thank you for spending your Easter with us! We’re so glad you enjoyed the food, service, and relaxing atmosphere. It means a lot to hear it was a lovely experience—we hope to welcome you back again soon!
   

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3. T

   Tara

   Maine7 reseñas

   4.0

   Comieron en 13 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Waitress was friendly and courteous. Food was fabulous. But the experience was disjointed. Service to get drinks, apps, food, checks was slow and labored. Almost 3 hours for dinner….. Yes we had a big party but we were the only table in the place for the majority of the night. Not sure the disconnect? Will try it again and hope for better timing!
   

   The Brown SwanSe respondió el 14 de marzo de 2025

   Thank you for your honest feedback! We're so glad you enjoyed the food and friendly service, but we’re sorry to hear that the timing of your meal was not as smooth as it should have been. We appreciate your patience and will share this with our team to improve the experience. We truly value your willingness to give us another try and look forward to providing a more seamless visit next time!
   

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4. L

   Loretta

   Nueva York3 reseñas

   3.0

   Comieron en 23 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   The lodge is lovely but short on waitstaff. Also the bright high hat lights takes away from the rustic lodge. More cafeteria like atmosphere. Food was average...salads were the best part. Bar room was nice as well as the outside winter ice carvings
   

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   The Brown SwanSe respondió el 19 de marzo de 2025

   Thank you for your feedback! We're glad you enjoyed the bar, winter ice carvings, and salads. We appreciate your thoughts on the lighting and service—we’re always looking for ways to enhance the dining experience. We hope to welcome you back for an even better visit in the future!
   

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5. B

   Bruce

   Nueva York1 reseña

   4.0

   Comieron en 13 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Nice, welcoming staff. Great service. Rustic atmosphere which could be made a tad more elegant for dinner, but overall a pleasant experience. Very good food and menu selection.
   

   The Brown SwanSe respondió el 18 de febrero de 2025

   Thank you for your kind words! We're glad you enjoyed the food, service, and welcoming atmosphere. We appreciate your feedback on the dinner ambiance and will keep it in mind as we continue to enhance our guest experience. Hope to see you again soon!
   

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6. M

   Melissa

   Gran Boston1 reseña

   4.0

   Comieron en 8 de febrero de 2025

   1. Global 4
   2. Comida 2
   3. Servicio 5
   4. Ambiente 3

   Justin is THE best! There were a couple of kitchen errors but Justin was fantastic and resolved everything. Extremely professional and friendly!
   

   The Brown SwanSe respondió el 12 de febrero de 2025

   Thank you for your kind words about Justin! We're thrilled to hear he took great care of you and made things right. We appreciate your patience with the kitchen errors and hope to serve you again soon for a seamless experience!
   

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7. L

   Lenya

   Denver1 reseña

   5.0

   Comieron en 14 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our experience at The Brown Swan was excellent! It's beautiful. The service was excellent and staff was extremely friendly and personable. And the food was amazing! This is definitely a place we will recommend to others and we will definitely be returning .
   

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   The Brown SwanSe respondió el 17 de enero de 2025

   Thank you for such a wonderful review! We're so glad you enjoyed the beautiful setting, excellent service, and amazing food at The Brown Swan. Your kind words mean the world to our team, and we’re thrilled to hear you’ll be recommending us and returning. We can’t wait to welcome you back!
   

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8. L

   Lisa

   Nueva York1 reseña

   5.0

   Comieron en 31 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Dinner on NYE was a buffet that offered a wonderful variety across several stations, including one for the children. There were choices for every palate, and the food was delicious. The winter margarita was tasty, and the service was excellent.
   

   The Brown SwanSe respondió el 6 de enero de 2025

   Thank you for celebrating New Year’s Eve with us! We’re thrilled you enjoyed the buffet variety, and that the children’s station was a hit. It’s wonderful to hear you loved the food, winter margarita, and our service. We hope to welcome you back soon for more delicious dining experiences!
   

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9. B

   Bob

   Dallas1 reseña

   5.0

   Comieron en 24 de diciembre de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We enjoyed a Christmas Eve dinner at the Brown Swan. The outdoor area around the lodges was beautifully decorated, as well as inside of the restaurant. The service was great and the food was outstanding! Very reasonable prices! Highly recommend!
   

   The Brown SwanSe respondió el 26 de diciembre de 2024

   Thank you for spending your Christmas Eve with us at The Brown Swan! We're thrilled to hear you enjoyed the festive decorations, outstanding food, and exceptional service. We hope to welcome you back for another memorable meal soon.
   

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10. L

    Linda

    Upstate NY1 reseña

    2.0

    Comieron en 16 de diciembre de 2024

    1. Global 2
    2. Comida 2
    3. Servicio 5
    4. Ambiente 3

    We went for the prime rib special. Both parties that got prime rib, the meat was way under cooked. My brother got the pork dish and that was also not done. He had to send it back. The waiter was exceptional and did everything he could under the circumstances.
    

    The Brown SwanSe respondió el 19 de diciembre de 2024

    Thank you for sharing your feedback. We sincerely apologize that your experience did not meet your expectations. We strive to provide exceptional service and memorable dining experiences for all our guests, and we’re disappointed to hear that we fell short during your visit. Thank you for bringing this to our attention, and we hope to welcome you back soon for a better experience.
    

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