The Banks Seafood and Steak

The Banks Seafood and Steak reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. Z

   Zach VIP

   Greater Boston3 reviews

   1.0

   Dined 2 days ago

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 2

   Cold chowder. Extremely slow service. Thank you.
   

   The Banks Seafood and SteakResponded 1 day ago

   Zach, We're sorry to hear that you were disappointed with the chowder and service during your visit to The Banks Seafood and Steak. We strive to provide excellent food and service to all our guests, and we're sorry we fell short during your visit. We appreciate your feedback and will use it to improve our service and food quality. We hope you'll give us another chance to impress you in the future. Best regards, The Banks Management Team
   

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2. M

   M VIP

   Greater Boston182 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always very good. Menu selection, food quality, service level, and ambiance (particularly upstairs near the windows) are all excellent. Wine list is strong even if premium priced.
   

   The Banks Seafood and SteakResponded 1 day ago

   M, We're thrilled to hear that you enjoyed your experience at The Banks Seafood and Steak! Your compliments about our menu selection, food quality, service, and ambiance are greatly appreciated. We always strive to provide a strong wine list, and it's great to know that you appreciated it. We noticed your rating on value and we'll certainly take your feedback into consideration. We look forward to welcoming you back soon! The Banks Management Team
   

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3. A

   Allison

   New York City1 review

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   The only issue was it was loud at a business dinner it was hard
   

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4. R

   Ruiyi

   Unspecified1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   the service is very poor. I don’t think the waiter like the Asian customer
   

   The Banks Seafood and SteakResponded 1 day ago

   Ruiyi, I am so sorry to hear that you did not have a good experience with us. I can assure you that our intent is always to have all of our guests enjoy themselves and their experience. I hope that you will give us another chance. The Banks Management Team
   

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5. R

   Rayma

   Raleigh16 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 3
   3. Service 2
   4. Ambience 3

   Was seated at our table 20 minutes late. Table service was slow and then when we did get a server, he rushed. Expected more.
   

   The Banks Seafood and SteakResponded 1 day ago

   Rayma, We appreciate your feedback and we're sorry to hear about your experience. We strive for prompt service at all times and it's disappointing to know we fell short in this instance. We will certainly address this with our team to ensure it doesn't happen again. We never want anyone to feel rushed. We hope to have the opportunity to serve you again and provide a better experience. Best, The Banks Management Team
   

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6. H

   Hollis

   Greater Boston31 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Went for Easter brunch. Food overall was good especially omelette and bacon. Service started off well then not so great. Our server didn’t come after food delivered and had to get another server to bring coffee then didn’t ask if needed cream/sugar then didn’t bring a spoon. Then given check without asking about dessert which we had planned on but ended up getting elsewhere. Overall good location and food good but not sure I would go back for brunch.
   

   The Banks Seafood and SteakResponded 1 day ago

   Hollis, Thank you for the feedback, Hollis! We're glad to hear that you enjoyed our food, especially the omelette and bacon. We apologize for the service issues you experienced, it's not typical of our standards. We understand that you were looking forward to dessert, and we're sorry we missed the mark. We'll ensure that our team learns from these incidents to improve our service. We appreciate your patience and understanding, and we hope to have the chance to impress you with our brunch service in the future. Best Regards, The Banks Management Team
   

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7. p

   peter VIP

   Los Angeles9 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Calamari was perfect, my filet was excellent and they made chimichuri sauce just for me! A bit understaffed but it is Marathon weekend. Wine list is quite good, not too voluminous but good broad selection and prices were not over the top. Desserts - lemon tart, praline cheesecake were great - chocolate cake needed to be warmed.
   

   The Banks Seafood and SteakResponded 1 day ago

   Peter, Thanks for visiting us! We're thrilled to hear that you enjoyed our calamari, filet, and chimichuri sauce. It's always a pleasure to know that our staff made your experience special on Marathon weekend. We appreciate your feedback on our staffing levels and will strive to improve. We're glad that you appreciated our wine selection and desserts. We hope to welcome you back to The Banks Seafood and Steak soon! Best Regards, The Banks Management Team
   

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8. M

   Melissa VIP

   Greater Boston16 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dining at Banks Seafood and Steak was a total revelation—an unforgettable culinary experience that hit every note perfectly! Having worked alongside Executive Chef Edson back in our Farmstead Table days, I already knew he had serious skills. But seeing how his cooking has evolved? Just wow. His creativity and refinement have skyrocketed—each dish feels like a love letter to flavor and craftsmanship. Let’s talk about that fish taco. Crunchy, vibrant, packed with flavor—it’s hands down the best I’ve ever had. A total texture and taste symphony. And then came the banana sundae... rich, nostalgic, and sinfully good. The kind of dessert that makes you pause mid-bite and whisper “Oh my god.” The vibe? On point. The team is incredible, and I have to give a special shout-out to Daniel, our server—warm, knowledgeable, and attentive in the most genuine way. Edson, you’ve created something truly special at Banks. I can't wait to come back—and bring everyone I know.
   

   The Banks Seafood and SteakResponded 1 day ago

   Melissa, Thank you so much for your kind words! We're thrilled to hear that you had such a great dining experience with us. It's wonderful to know that our chefs' work has left such an impression on you. We're particularly pleased that you enjoyed our fish tacos and banana sundae. Your compliments about our team and atmosphere are greatly appreciated. We look forward to welcoming you back soon! Best, The Banks Management Team
   

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9. J

   John

   Unspecified1 review

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Nice spot for lunch. Food was delicious. Service was attentive. Would definitely return for drinks or dinner.
   

   The Banks Seafood and SteakResponded 1 day ago

   John, We're thrilled to hear that you enjoyed your lunch at The Banks Seafood and Steak. It's wonderful to know that our food met your expectations and that our service was attentive. We strive to provide a memorable experience for our guests, and we're glad to hear that we succeeded in your case. We appreciate your feedback and look forward to serving you again for drinks or dinner! Best, The Banks Management Team
   

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10. J

    J

    Denver2 reviews

    5.0

    Dined on April 17, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    It was very full, with tables close together, which made it a bit loud. But the service was wonderful and the food was delicious
    

    The Banks Seafood and SteakResponded 1 day ago

    J, Thanks for the feedback! We're thrilled to hear you enjoyed the food and service at The Banks Seafood and Steak. We understand that the restaurant can get a bit crowded and we're sorry if it was a bit loud. We always strive to provide the best experience for our guests, and your feedback is invaluable. We hope to see you again soon for another wonderful dining experience! Best, The Banks Management Team
    

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