The Ashburn, An American Gastropub

The Ashburn, An American Gastropub reviews from people who’ve dined at this restaurant. Based on recent rating.

1. D

   Dani

   Chicago3 reviews

   4.0

   Dined on March 14, 2020

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Reuniting with Grandson. Good, Service all great!
   

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2. FW

   FoodiesWorld

   Chicago36 reviews

   5.0

   Dined on March 7, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Leisurely afternoon lunch was relaxing with excellent service from Maria. The Bloody Mary was perfectly spiced paired well with the generous Reuben & handcut fries. Easily accessible as a guest in Lowe's hotel which was not the case for us. Park in garage and take elevator to hotel lobby, the lovely hostess Marissa awaits your arrival.
   

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3. HC

   HarryC

   Chicago1 review

   4.0

   Dined on March 4, 2020

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   A fine dining experience. Menu is somewhat limited.
   

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4. n

   nhushmoo

   Chicago2 reviews

   5.0

   Dined on March 2, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice people, delicious food, beautiful decor in the main dining room. I could do without the TV screens in the bar, but everything else was perfect.
   

   The Ashburn, An American GastropubResponded on March 5, 2020

   Hello Nhushmoo! Thank you for leaving us a review; I am thrilled that your visit was the 5-Star quality we strive for. We work very hard to create a welcoming, comfortable environment for all visitors, and I am happy that we hit that mark for you. I hope that you have opportunity to visit again soon, and that you will reach out! Respectfully, Charles Campbell - Ashburn Supervisor
   

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5. b

   b2oldman

   Chicago24 reviews

   5.0

   Dined on February 19, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Associated with the Loews Chicago O'Hare hotel, The Ashburn is a step above a normal hotel restaurant. We had lunch which offered a wide range of alternatives. The Caeser salad with grilled shrimp was excellent, fresh and tasty. It was perfectly dressed with the house created Caesar dressing, with white anchovies, of course. Other offerings looked delightful with the Chef's attention to detail obvious. Service was appropriately attentive for our business luncheon, accommodating without hovering. For a business luncheon near O'Hare, this was a great find. Valet parking was complimentary, which was also a nice touch.
   

   The Ashburn, An American GastropubResponded on February 21, 2020

   Hello b2oldman! Thank you for taking the time to leave us a review, and I am very happy that your visit was the 5-Star experience we strive to provide all guests; we are very proud of our creative team of Chefs and our Servers. I hope you feel welcomed to reach out at any time, and particularly when planning a return visit. We can happily accommodate the luncheon you deserve; superior hospitality is what drives us. Respectfully, Charles Campbell - Ashburn Supervisor
   

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6. OT

   OpenTable Diner

   Chicago3 reviews

   4.0

   Dined on February 15, 2020

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 5

   The host was extremely rude. We arrived with a reservation and told us sit anywhere. But there were no tables available except high tops which we selected regular tables. He was extremely abrasive and confrontational. The food was great but my experience was slightly jaded dude to the very unprofessional hit. It wasnt even busy, I will probably not dine here again to the uncomfortably the hit has presented
   

   The Ashburn, An American GastropubResponded on February 18, 2020

   Hello, Thank you very much for leaving us a review, and alerting me to this situation. I apologize that you did not feel warmly welcomed and seated comfortably. Your concerns have been addressed to our Team. I am happy that you enjoyed the rest of your visit, and I hope you feel welcomed to reach out to me when you return; I would enjoy greeting you! Respectfully, Charles Campbell - Ashburn Supervisor
   

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7. OT

   OpenTable Diner VIP

   Atlanta2 reviews

   1.0

   Dined on February 15, 2020

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Been going here for years this will be our las time. Food has declined over time and just not that great anymore.
   

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8. TC

   TimC

   Chicago1 review

   5.0

   Dined on February 5, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Service was really good. Looking to another evening out with my wife.
   

   The Ashburn, An American GastropubResponded on February 10, 2020

   Hello Mr. C. Thank you for such a wonderful review! I am so very glad that you and your wife had a beautiful night. We have new lunch and dinner menus to share, with lots of new things to try. Please feel free to reach out if you are returning for a special occasion, or if you simply feel the desire to have a date night. We would love to see you back! Respectfully, Charles Campbell - Ashburn Supervisor
   

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9. BA

   BigAl

   Chicago10 reviews

   5.0

   Dined on February 2, 2020

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Went there for the first time before a show at Rosemont Theater. I was blown away by the service we received. It was like we had been going there forever. Everyone was so friendly. Waiter was extremely knowledgeable about the choices on the menu. My wife and I ordered different things and we both raved at how good they were. She had the salmon & I had steak . Both cooked perfectly. Finished off our meal with excellent desserts. On our way out, I had to stop by the kitchen and tell the chef "Thank You". I would recommend for any occasion.
   

   The Ashburn, An American GastropubResponded on February 3, 2020

   Hello BigAl! Thank you so very much for leaving a review. I saw you speaking with the chefs that evening, and they very much appreciated that you recognized their efforts. I am happy that you experienced the 5-Star visit we try to provide all guests. When you return we will have some new menu items to tempt you! As always, please feel free to reach out when you're in the area! Respectfully, Charles Campbell - Ashburn Supervisor
   

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10. r

    red1946 VIP

    Chicago8 reviews

    2.0

    Dined on January 26, 2020

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    The food was not very good. The best thing was desert. My daughter had octopus salad that happen to have a shell in it(they made it right by adjusting my bill also apologized). While you were eating your salad they brought your main course so it sat and got cold.
    

    The Ashburn, An American GastropubResponded on January 28, 2020

    Hello red1946, Thank you very much for leaving a review and alerting us to the circumstances of your visit. Please accept my apologies that your visit was not the 5-Star experience that we truly strive to provide all guests. We have taken your comments to heart, and specifically addressed with our Team the importance of properly timing course delivery. Please feel free to reach out when you are able to return; I look forward to greeting you! Respectfully, Charles Campbell - Ashburn Supervisor
    

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