Tap & Barrel - Willowbrook

Reseñas de Tap & Barrel - Willowbrook de comensales del restaurante. Basadas en valoraciones recientes.

1. G

   Gordon VIP

   Vancouver10 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Great overall experience. The Happy Hour menu was excellent.
   

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2. T

   Tatiana

   Vancouver1 reseña

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Great atmosphere, good food. It’s a fun place to go for drinks and appies.
   

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3. S

   Susan

   Vancouver1 reseña

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 1

   Don’t waste your time here! Ridiculously loud, horrible acoustics! Food was sub par. Lobster sandwich tasted like nothing, even the fries sucked. Definitely won’t be back!
   

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4. S

   Sandy

   Vancouver19 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Food was delicious and the waitress Carrie was very good
   

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5. M

   Manveer

   Los Ángeles1 reseña

   5.0

   Comieron en 20 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Alyssa M was amazing. Super attentive and very conversational.
   

   Tap & Barrel - WillowbrookRespuesta enviada hace 7 días

   Manveer, thank you so much for the 5-star review! We're thrilled you had a great experience with Alyssa and truly appreciate you taking the time to share it. Your support means the world to our team, and we can’t wait to welcome you back again soon!
   

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6. S

   Sarah

   Vancouver1 reseña

   3.0

   Comieron en 20 de abril de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 5
   4. Ambiente 1

   We all enjoyed our meals but it was so incredibly loud upstairs. It wasn’t just the chatter of people but the glass walls, tile floors and metal chairs with no felt or rubber on the bottom made for a very loud meal. The staff were lovely and apologetic that the food was taking a little longer than it should but there is no excuse for the poor design. In hindsight we should have chosen to sit downstairs. We’ll know for next time.
   

   Tap & Barrel - WillowbrookRespuesta enviada hace 7 días

   Thank you for sharing your experience with us! We’re so glad to hear you enjoyed your meals and that our staff made you feel welcome. We do, however, apologize for the noise level upstairs — we completely understand how the design can contribute to a louder environment, and we truly appreciate your feedback. While we aim to create a great atmosphere, we’re always looking for ways to improve, and your comments about the noise will definitely be shared with the team. We’re glad to hear you’d know to choose downstairs next time, and we look forward to welcoming you again with a more comfortable experience. Thanks again for your understanding!
   

   A 1 persona le resultó útil

7. A

   Angela

   Vancouver11 reseñas

   3.0

   Comieron en 20 de abril de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Busy and nice atmosphere, server Ashley was absolutely lovely but was clearly run off her feet!. It took a little while to have the order taken, no big deal but the food took over 30 minutes to be served, again not the servers fault, felt like a kitchen issue with longer than normal wait times. Did not spoil our night, our server was good.
   

   Tap & Barrel - WillowbrookRespuesta enviada hace 7 días

   Thank you so much for your understanding and kind words! We’re glad to hear you enjoyed the atmosphere and that Ashley took such good care of you. We’re sorry about the longer wait times, though — that’s definitely not the experience we aim for, and we’ll be reviewing kitchen timing to ensure things run more smoothly in the future. We truly appreciate your patience, and we’re happy it didn’t spoil your night. We hope to welcome you back again soon with an even better experience!
   

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8. K

   Kirsten

   Vancouver1 reseña

   5.0

   Comieron en 20 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Food was fantastic! We had a wonderful time but it was SO loud in there — my Dad has hearing aids and had to take them out. It was hard to hear each other but we still had an awesome time and LOVED our food!
   

   Tap & Barrel - WillowbrookRespuesta enviada hace 7 días

   Thank you so much for your kind words! We’re thrilled to hear you loved the food and had an awesome time with your family. I’m sorry to hear the noise level was an issue, especially with your dad’s hearing aids. We truly want everyone to enjoy their experience comfortably, and we’ll certainly look into how we can manage the noise to make it more accommodating for all guests. We’re so glad you chose to dine with us, and we can’t wait to welcome you back for another great meal!
   

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9. M

   Madeline

   Exclusive1 reseña

   2.0

   Comieron en 20 de abril de 2025

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 2

   Food was good, but wait times for drinks, food, etc. were super, super slow.
   

   Tap & Barrel - WillowbrookRespuesta enviada hace 7 días

   Thank you for your feedback. I’m glad to hear you enjoyed the food, but I’m sorry the wait times for drinks and service were so slow — that’s not the experience we want for our guests. Your comments have been shared with our team so we can work on improving our timing and flow. We appreciate you taking the time to let us know, and we hope to have the chance to serve you again with a smoother experience next time.
   

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10. J

    Jesse

    Vancouver2 reseñas

    4.0

    Comieron en 19 de abril de 2025

    1. Global 4
    2. Comida 4
    3. Servicio 4
    4. Ambiente 5

    The atmosphere was perfect while sitting upstairs. The host was polite and friendly. The food was on point and we will be back. Good times!
    

    Tap & Barrel - WillowbrookRespuesta enviada hace 7 días

    Jesse, Thank you so much for the kind words! We’re so glad to hear you enjoyed the atmosphere upstairs and that our host made you feel welcome. Even better to hear the food hit the mark! We love being part of your good times and can’t wait to have you back again soon.
    

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