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Sugar Factory - Queens, Jamiaca, NY

Sugar Factory - Queens

4.2
4.2
1082 Reviews
$31 to $50
American
110-00 Rockaway Blvd, Jamiaca, NY 11420

Make a reservation

2 people
11:00 PM
Booked 37 times today

About this restaurant

  • Good for special occasions
  • Kid-friendly
  • Good for groups
Coming Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands with its newest location in the notable Resorts World New York in Queens, opening to the public August 2021. The 12,000-square-foot location is the 22nd location for the world-famous brand celebrating 10+ years serving the most decadent sweets and treats around the world.

Sugar Factory at Resorts World New York will be located at the porte cochère entrance to the resort. The 218-seat restaurant dining room is a contemporary rendition of an old Paris brasserie bar featuring hot air balloon banquets, café seating, floral lined walls, two large white illuminated canopy trees, and an impressive DJ booth. A private dining area with a stand alone cocktail bar will complete the room, with an additional 14 bar seats for guests to enjoy. Upon entrance, diners will be greeted by a life-size, instagrammable flower wall with neon wall art.

Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Dining Bar
  • Hours of operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
  • Phone number
  • Dress code
    Casual Dress
  • Catering
    Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    Our Private Event Coordinator : (332) 239-5498
  • Neighborhood
    South Ozone Park
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine

Private dining

What 1,082 people are saying

Sugar Factory - Queens reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 3.9Food
  • 4.1Service
  • 4.3Ambience
  • 3.8Value

NoiseModerate

Loved For

  • Queens

    Kid-friendly

  • Queens

    Most Booked

Review summary

AI-generated from verified diner reviews
Sugar Factory - Queens offers a "fun unique atmosphere" with vibrant music and spacious seating. It's an excellent venue for celebrations, especially birthdays. Guests rave about the "great service" from standout staff like Robert. While some found the food "overpriced," the drinks and desserts are praised for their presentation.

1,082 Reviews
  1. Latoya

    New York City1 review

    1.0

    Dined 6 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 4
    This was my first time having a bad experience at this restaurant. The waiter brought out the wrong items and kept forgetting to bring our drinks. After I placed my order, I waited almost 25 minutes before being told that the item I ordered was no longer available. I then had to wait another 25 minutes to finally receive my food. Overall, this was the worst experience I’ve had here.

    Is this helpful?

  2. Thomas

    New York City2 reviews

    4.0

    Dined on April 13, 2025

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    Bathrooms were a mess, dessert had be made 2x. Waitress did right thing but overall poor experience

    Is this helpful?

  3. Natalia

    New York City1 review

    5.0

    Dined on April 5, 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    Thank you very much for the service. Everything was fine. The atmosphere and the food were delicious. I would recommend it 100%.

    Is this helpful?

  4. Rocco

    Greater Boston2 reviews

    5.0

    Dined on April 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    First timer, the service was excellent, the food great, fun unique atmosphere. Definitely will return to a Sugar Factory.

    Is this helpful?

  5. NICOLE

    New York City1 review

    4.0

    Dined on March 30, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5
    Robert was phenomenal and he made our visit worth it.

    Is this helpful?

  6. Gary

    New York City2 reviews

    5.0

    Dined on March 30, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The best in the city The best in the city The best in the city

    Is this helpful?

  7. J

    New York City1 review

    2.0

    Dined on March 29, 2025

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 5
    Was a pretty and spacious place but the value of the food was not worth the price. Also with such a big menu, half of the things my party tried to order the did not have available which was disappointing. Service was excellent though, our waitress was very accommodating.

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  8. Carmen

    Atlanta1 review

    3.0

    Dined on March 28, 2025

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 4
    The food was just not worth the $200 spend. Seemed like movie theater food.

    Is this helpful?

  9. Guy

    New York City2 reviews

    5.0

    Dined on March 25, 2025

    1. Overall 5
    2. Food 3
    3. Service 5
    4. Ambience 3
    We had great time , the kids loved everything, (Sugar, Sugar) it was very nice spot for a very Happy Bday.

    Is this helpful?

  10. Joel

    New York City5 reviews

    5.0

    Dined on March 23, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Never disappoints, one of my favorite spots and definitely recommend!!

    Is this helpful?

FAQs

Sugar Factory - Queens offers takeout which you can order by calling the restaurant at (332) 239-5498.

Sugar Factory - Queens is rated 4.2 stars by 1082 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

  1. Home
  2. United States
  3. New York City
  4. Queens
  5. South Ozone Park

Make a reservation

2 people
11:00 PM
Booked 37 times today
Google Map for Sugar Factory - Queens

110-00 Rockaway Blvd, Jamiaca, NY 11420

Additional information

  • Neighborhood
    South Ozone Park
  • Hours of operation
    Mon–Thu, Sun 7:00 am–11:00 pm Fri, Sat 7:00 am–12:00 am
  • Price
    $31 to $50
  • Cuisines
    American, Dessert, Dining Bar
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Additional
    Bar/Lounge, Beer, Cocktails, Full Bar, Late Night, Takeout, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
  • Catering
    Brunch just got sweeter at Sugar Factory American Brasserie with the debut of its high-energy Branson Brunch party every Sunday from 1-8 p.m. Attendees can expect an electric live DJ, live saxophone entertainment, party-style bottle presentations with letter board displays and sparklers, strobe lights, LED party robots, neon glow sticks and confetti cannons. All attendees must be 21+ and have valid ID. Future updates can be found on our website at www.sugarfactory.com or Instagram @thesugarfactory.
  • Private party facilities
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more.
  • Private party contact
    Our Private Event Coordinator : (332) 239-5498
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