Sugar Factory - Foxwoods

Sugar Factory - Foxwoods reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. E

   Erin

   Connecticut1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very impressed with the staff. There were two women taking care of the entire dining room, serving and preparing drinks. They were very organized, attentive and quick to seat, greet, take orders, deliver drinks and food. They were very efficient and friendly. The food was good and the check was delivered and cashed out promptly. Overall a great experience.
   

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2. J

   Jaime

   Greater Boston1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 5

   Waitress was super attentive and friendly! Made sure we had refills and checked in periodically. The food was just ok, the dessert was good, just too much. But that’s the point it suppose. Overall 8/10 due to the service and experience
   

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3. J

   Jeffrey

   New York City2 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Food is chain restaurant quality, but even food from chilis beats this place. Service was nice and friendly. Music was too loud for 6 pm on a Sunday. 3/5
   

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4. l

   lisa

   New York City6 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and ambiance! Fun food to choose from.
   

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5. J

   John

   Connecticut1 review

   3.0

   Dined on April 14, 2025

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   just wished you had separate milk shakes mixers from peanut contamination. My child was so excited to try the rainbow shake and couldn't because of possibly peanut cross contamination. And I was going to have the cookie Nutella skillet. had to cancel because on your allergy list it says it contained peanut? Waitress was amazing and very accommodated. Just sad my child could not get what she was excited to try.
   

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6. J

   Jerry

   New York City2 reviews

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food and good service. Food was served hot and was fresh.
   

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7. J

   Jimmy

   Connecticut4 reviews

   5.0

   Dined on April 13, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was amazing. She was attentive and friendly
   

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8. N

   Nicole

   New York City3 reviews

   5.0

   Dined on April 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server was awesome. My daughter was so happy to get the $60 Birthday special. we come every year for my kids birthdays 😊 never a bad experience.
   

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9. K

   Kerri

   New York City2 reviews

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Hot app(Mac & cheese pops)came out fast but were cold inside. Rainbow sliders were very very dry. Turkey club was good, buffalo chicken sandwich was good, but kind of on the small side, for the price should be a bit bigger . Grilled cheese was a grilled cheese. Fries were good.
   

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10. T

    Tina

    Connecticut1 review

    5.0

    Dined on April 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We love coming here! The food is great and it is fun for the kids!
    

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