Sugar Factory - Detroit

Reseñas de Sugar Factory - Detroit de comensales del restaurante. Basadas en valoraciones recientes.

1. N

   Nay

   Unspecified1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 1

   It was alright. Very cute scenery but they were unstaffed and out of a lot of things when I went and it was only 12pm. Very over priced and overrated so I would never go again but depending on the day it could be a different experience as far as service and low supplies.
   

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2. K

   Krysta

   Chicago1 reseña

   1.0

   Comieron hace 2 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   Overall it was the wort experience I’ve had at dinner. Was there for over an hour & didn’t get drinks & never took our order.
   

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3. j

   jaycie

   Detroit1 reseña

   2.0

   Comieron hace 2 días

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   It might be best to go during the morning after 7pm it seems like they run out of everything
   

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4. J

   Jessica

   Pittsburgh1 reseña

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   Food was good, but the service not so much. The waiter forgot a meal. Then brought out the wrong meal. Service was very slow. The restaurant ran out of several items and drinks. And to top it off, the bill was incorrect.
   

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5. D

   Danielle

   Detroit1 reseña

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 2
   3. Servicio 3
   4. Ambiente 1

   DO NOT GO THERE! The restaurant is filthy. The bathrooms were disgusting. The food was mediocre and definitely not worth half of what you paid for it. None of the three neon light signs worked so you couldn’t even get a cute picture. The white walls had fingerprints and scuff marks all over them and need to be cleaned or repainted. They also had plastic stickers on them for maybe where things used to be hanging but it looks so tacky. I also was celebrating my birthday there and did not get any type of birthday recognition, even though my friend I went with told him it was my birthday and it was also in the reservation that it was my birthday, but two other people at the restaurant got happy birthday sung to them, and they brought out their dessert with some kind of a sparkling candle 
   

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6. S

   Samantha

   Orlando1 reseña

   1.0

   Comieron en 20 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Went to have dinner here on Easter and was seated but no waiter came to take our order or even gave us water or even acknowledge us. After 25 minutes of no service, we got up and left. Worst service ever!
   

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7. M

   Matt

   Detroit1 reseña

   3.0

   Comieron en 19 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   The ideas is good but not fully developed. It gave “cheap classy”. It was like they were tying to be upscale, but missed the mark. It seemed dirty as well. The food was ok but really expensive. Everything was over $20 dollars. The dessert skillets are was better at “BJ’s”!!!! My daughter hr era got the Cookie Monster and the donut was stale. My husband and I got the brownie and the brownie was extremely dry. I would not recommend. Definitely not worth the price.
   

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8. M

   Marqula

   Unspecified1 reseña

   5.0

   Comieron en 18 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Omg everybody was great but Malachi , jay& Carlos was amazing the food was worth it drinks amazed the kids my son 9th birthday was a success thanks to you guys thank you again SF TEAM
   

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9. M

   Meaghan

   Detroit4 reseñas

   2.0

   Comieron en 6 de abril de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 3

   We had a very disappointing experience. We brought over 20 people to Sugar Factory and they were understaffed and the restaurant and restrooms were dirty. I hate to think what the kitchen looked like. Our waitress was super nice but everyone else seemed very overwhelmed and were kind of rude. To the fact our girls wanted to buy candy st the store and the bar tender told us they were understaffed and didn’t have anyone to help purchase the candy. I was really looking forward to bringing my daughter and was very disappointed. Not to mention how much money we spent there.
   

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10. M

    Michele

    Detroit1 reseña

    3.0

    Comieron en 5 de abril de 2025

    1. Global 3
    2. Comida 1
    3. Servicio 4
    4. Ambiente 3

    Good service but the food was terrible. Definitely over priced and not worth it. Not impressed, would only recommend for the desserts/shakes. Don’t eat the food!
    

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