Sugar Factory - Boston

Reseñas de Sugar Factory - Boston de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Shelley

   Oklahoma City3 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Our waitress was amazing! The food was better than expected. The burger and fries were good. The drinks were fun but pricey! The cheesecake dessert was great and had fresh fruit! It's a fun dinner for our daughter's birthday - a one-and-done type of place.
   

   ¿Te fue útil?

2. M

   Maria E

   Unspecified1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We went to celebrate my daughters birthday, Juan David our server was absolutely amazing, he was so attentive and knowledgeable about the menu. He made sure we had everything we needed and even offered great recommendations. We really enjoyed our dining experience. My daughter was super happy with her friends celebrating her 14 birthday.
   

   ¿Te fue útil?

3. J

   Jerrica

   Gran Boston1 reseña

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Staff were not attentive. Foxwoods location was much more fun and worth the extra money for mediocre food.
   

   ¿Te fue útil?

4. A

   Ana

   Nueva York10 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our server was amazing, the plate he recommended was delish, we ordered 5/7 different plates, everything was super good. Can’t wait to come back.
   

   ¿Te fue útil?

5. J

   Jackelin

   Gran Boston4 reseñas

   2.0

   Comieron hace 6 días

   1. Global 2
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   We went as a family, I couldn’t wait to see my kids reaction to the fun festive food.. wasn’t all that great.. the burgers were okay!! The drinks was the only thing good.. Seemed they have issues with the a.c or fan was overly hot when we got inside and to be seated, the waiters were all sweaty from the heat taking our orders with looking overly hot.. our water ice were melted already as they poured.. for the money we spent their everything was awful.. delayed food & service. The restrooms were gross and uncleaned. Again for the money we all pay everything could had been better and treated better. The front service had an attitude face received us with fake happy service.. I wouldn’t visit again sorry.. if anyone does just go for the drinks & fries. To take pics or pictures of things was nice but overall was blah! I would visit the Foxwoods one inside casino they were great!
   

   ¿Te fue útil?

6. D

   Derek

   Gran Boston3 reseñas

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   Food was not good at all and extremely overpriced. Service was slow to say the least.
   

   ¿Te fue útil?

7. J

   Jill

   Orlando1 reseña

   1.0

   Comieron en 17 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Hostess was awful and unfriendly as well as unknowledgeable. Waiter didn’t come to use for 23 minutes upon sitting, food took a bit to arrive. Restaurant was quiet with customers so the wait time should not have been like this.
   

   ¿Te fue útil?

8. A

   AMY VIP

   Washington DC9 reseñas

   3.0

   Comieron en 17 de abril de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 4

   The hostess was new and didn’t really know what she was doing, but she was nice enough. Our waiter was very nice and prompt and knowledgeable. The food was mediocre at best. Our french fries were pretty much cold, but we were hungry enough to eat them. I think most of the food is like premade somewhere else maybe… it’s all about the ambience at the place. It’s definitely fun decor and over the top drinks. I wouldn’t go back, but it was fine and the price was fine for the area. 
   

   ¿Te fue útil?

9. N

   Nicole

   Gran Boston1 reseña

   1.0

   Comieron en 16 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   My daughter was so excited to go, sadly we were so disappointed. Upon arrival you seem to be a bother to the hostess. Never said hello or smiled. Was walked up to the second floor, there was no table settings and the smell from the bathrooms was foul. Sadly, I had to use the bathroom which was dirty and had no paper towel’s. The waitress was far from pleasant. Both of our meals arrived cold and we were one of 4 tables. Though the waitress never came to check on us so there was no one in sight to tell. The floor was dirty and the menu had hair in it. Very expensive for food that was barely eaten. Will never be going back there again.
   

   ¿Te fue útil?

10. S

    Steevan

    Gran Boston1 reseña

    1.0

    Comieron en 12 de abril de 2025

    1. Global 1
    2. Comida 3
    3. Servicio 1
    4. Ambiente 1

    Place is overrated! Bartender was drinking on the job! Staff were too busy engaging with each other instead of customers. Menus were not all the same and some were missing information. Service was horrible, place was freezing cold, waiter was overwhelmed, food ordered was wrong/missing items, manager was missing in action, food was average, drinks we’re unimpressive, and it’s not worth the hype. Will not be returning.
    

    ¿Te fue útil?