Soothr

Soothr reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Monique

   New York City2 reviews

   1.0

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Made a reservation here for my husband’s birthday 2 weeks in advance. When we arrived, the hostess couldn’t find our resy even after I showed her my confirmation email from OpenTable. She then told us we’d have to wait because “other reservations were also waiting” and every table was completely full?? When we were finally seated (at 9:50 pm), it was about 10 minutes before the kitchen closed. Our resy was for 9:30 pm. Our server (Fame) immediately told us we had to order right away, without even having any drinks at our table. Almost everyone in our party has worked in hospitality before, so we expected some of this. What we didn’t expect was for our entire order, INCLUDING THE BIRTHDAY DESSERTS, to hit the table within ten minutes of placing our order. Appetizers, mains, and desserts all at once. While we ate, the desserts sat and melted. About 15 mins into eating our food (before even touching dessert), the server dropped the check and started clearing half-eaten plates. I told him twice we were still eating. We also noticed we were charged for the duck dish (which we ordered) but never received. The server removed it once we pointed it out, but we had to catch the mistake ourselves. I get wanting to leave your shift as soon as the kitchen closes, I’ve been there. But if you can’t accommodate a reservation, don’t accept it. Rushing a party through dinner in 45 minutes and sending out dessert with the mains is unacceptable. Food was good, but because of the service, this place doesn’t belong in the same breath as other Michelin or Michelin guide restaurants at all. Don’t come here for a celebration because the memory will be ruined. I want to point out that people often save up for special nights like this, and when you’re serving a table that’s celebrating something meaningful, you become part of that memory whether you want to or not.
   

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2. P

   Patrick

   Austin2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic as usual. Food's great, staff's great, all was great.
   

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3. L

   Lucrezia

   New York City1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Both the food and service are amazing. The waitress recommended two/three dishes and it was one better than the other one. Overall highly recommended!
   

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4. A

   Adam VIP

   Greater Boston15 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Noisy and close tables make this a hard spot for conversation
   

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5. D

   Darshan

   New York City1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and service! Everything was amazingly flavorful and the drinks were amazing too
   

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6. N

   Nicole

   New York City1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything on the menu is absolutely delicious!! The drinks? All amazing.
   

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7. T

   Thea

   New York City6 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   I was celebrating a birthday. Really enjoy the overall experience. Hyped and fun!
   

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8. r

   rachel

   New York City5 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great spot, amazing ambience, incredible staff and customer service, incredibly delicious authentic Thai ! Absolute GEM in a fun NYC neighborhood. A must try -- and try and try again. Adding Soothr to our 10 best eateries in NY.
   

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9. M

   Marian

   New York City9 reviews

   3.0

   Dined on April 17, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Food was good and service was attentive but very rushed! Would have preferred a more relaxed pace. Finished 3 course lunch + cocktail in 45min.
   

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10. J

    Joshua

    New York City1 review

    5.0

    Dined on April 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    PJ was amazing!! Explained all the foods and was very timely. Best waiter ever!
    

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