Simone on Sunset

Simone on Sunset reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   John VIP

   Houston20 reviews

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   The food was good but very overpriced!! While the server was pleasant the service was terrible. Took a while to get a second glass of wine as well as an extra order of bread. Sadly we won’t be going back!
   

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2. F

   Filip

   Austin4 reviews

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 2

   Service was slow, die to under-capacity or inexperience of staff We booked for slot at 8pm, got or meal at 10pm, which was an online ordered rib-eye as they had run out of steak… Creative solutions, willingness, but please don’t ruin people’s evening like that
   

   Simone on SunsetResponded on March 4, 2025

   We sincerely apologize for the complications you experienced during your visit. Unfortunately, even with as much preparation as we did for Valentine's Day, we were underprepared for the evenings' rush as well as training new staff at the time. Again, we are so sorry for the poor experience you had that evening.
   

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3. F

   Fahad

   Houston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Worst restaurant experience in Houston. Food was bad and cold. Service extremely horrible from the beginning to the end.
   

   Simone on SunsetResponded on March 5, 2025

   We are so sorry to hear about the negative experience you had! Unfortunately for reservations we only allow a 15 minute grace period and if you aren't there in that time, we do have to give up your spot, especially because it was an extremely busy night, we had to get other people seated. We do apologize for the inconvenience that caused for you and the poor experience you had.
   

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4. J

   Jose

   Houston2 reviews

   3.0

   Dined on February 15, 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Food was tasty, music perfect , place has enough room and the seating is good. In order to get drinks I had to go to the bar for them seating on it. I don’t know if it was the lack of service or service in training … took an hour to get drinks and another to get food. It wasn’t too crowded. I’ll will give it another try … besides the service everything else was very nice. I’m hoping they got it together ❤️
   

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5. C

   Connor

   Houston1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely horrendous experience! My girlfriend and I spent 45 minutes of our lives here that we may never get back again. Had a reservation but when greeted by hostess no table was available so we were seated at a high top in a secondary room. There was no waiter for our entire room until one couple forced a bartender to start taking their order and he felt guilty so he made rounds around the whole room. I was told on the phone we wouldn’t have to do the set menu for Valentine’s Day but the bartender told me that wasn’t the case. My girlfriend and I placed drink orders that didn’t make it to the table in 15+ minutes. We never even got waters. We saw one couple get the courage to get up and leave so we followed suit. Spent $5 tipping a valet who provided the best service of the evening. Zero stars.
   

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6. C

   Christine

   Seattle1 review

   1.0

   Dined on February 15, 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 4

   We booked a prepaid 3-course Valentine’s Day dinner at Simone’s and man - I was really looking forward to it. We were quickly and severely disappointed. We were seated immediately and then nothing - no one came by to offer us a drink, a water, take our order. We noticed that no one else in the room had drinks or food either. After about 30 minutes I approached the hostess to see what was going on and requested a refund as we were pretty set on leaving, but she grabbed who I assume to be a manager and he apologized and said he’d come to our table to take our order right away. He did - and then we STILL waited another 30 minutes for even a water to arrive. Yes, we sat there for an hour waiting for a water. Eventually everything came out and the food was okay, but not worth the price of the event or the disappointing experience. Others there were clearly frustrated too: some left, some never received one of the courses and had to request them multiple times, some people (including us) ended up receiving parts of our meal before others who had been there longer. If you’re putting together a special event like this, your service has got to be on point. Will not be back.
   

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7. S

   Shane VIP

   Dallas16 reviews

   1.0

   Dined on February 14, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Very poor all the way around. Valentines dinner. Small crowd. Fixed menu. Food was cold and tasteless. Wait staff appeared to have no clue as to what they were doing. 2.5 hours total experience and it was bad from beginning to end. Seriously it was like we were in an episode of Gordon Ramsey kitchen night mare. Do yourself a favor and do not go.
   

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8. OT

   OpenTable Diner

   Baton Rouge1 review

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Had an amazing date night! The ambiance was perfect for socializing and getting to know someone. The vibe was great warm, inviting, and intimate, making for a truly memorable experience. Highly recommend!
   

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9. C

   Chantel

   Houston1 review

   5.0

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everthing was great! The ambience, the food, our waitress-everything.
   

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10. A

    Aurash VIP

    Orlando1 review

    5.0

    Dined on November 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food, great drinks, and great vibes. Perfect for date night.
    

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