RoofTop at Exchange Place

Reseñas de RoofTop at Exchange Place de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Kamil

   Nueva York1 reseña

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   The experience was very nice, food was great I just wish we had a little more to eat. The waiter was very present and overall the experience was lovely.
   

   ¿Te fue útil?

2. S

   Sabine

   New Jersey1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   An amazing location to see the skyline of Manhattan! Also good food and very friendly people. We had a great time!
   

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   RoofTop at Exchange PlaceRespuesta enviada hace 3 días

   Dear Sabine, I'm delighted to hear you enjoyed your meal and our breathtaking views. Your kind words inspire us! Our dedicated staff strives to create unforgettable experiences for every guest. We look forward to welcoming you back soon! Best, Restaurant Management
   

   ¿Te fue útil?

3. U

   Uzoma

   Nueva York5 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   Great ambience. Amazing views. Great food. Would definitely come again.
   

   RoofTop at Exchange PlaceRespuesta enviada hace 3 días

   Dear Uzoma, It sounds like every aspect of your visit was lovely! Thank you for dining with us and taking the time to write your stellar review. Your comments are greatly appreciated and we hope to see you again soon! Best, Restaurant Management
   

   ¿Te fue útil?

4. P

   Poonam

   Nueva York1 reseña

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 1
   4. Ambiente 5

   We were celebrating a dear friend’s milestone birthday and made our reservation over two weeks in advance to ensure everything would go smoothly. After coordinating schedules and spending over $80 each way on an Uber, we arrived only to be told that the indoor terrace—one of the main reasons we chose this place—was closed that day. We were initially offered a cramped side table with an uncomfortable setup, despite having noted in our reservation that this was a special celebration. After expressing our concerns multiple times, they eventually moved us to a more suitable table, but by then, we had already lost 40 minutes of our 90-minute reservation slot. Service throughout the evening was lackluster. Our assigned server was barely present, and we had to flag down various staff members just to get basics like water. To top it off, our food didn’t arrive until 10 minutes before our time was up. While the views were undeniably beautiful, the overall experience fell far short of the special evening we had envisioned. We put in a lot of thought and effort to choose a memorable place, but sadly, we left feeling disappointed.
   

   RoofTop at Exchange PlaceRespuesta enviada hace 3 días

   Dear Poonam, Thank you so much for your review. We appreciate you mentioning our successes and where we can improve. I apologize sincerely for the issues with your seating arrangement. I will be sure to address this matter with our team. We hope to host you again in the future for a much-improved meal. Sincerely, Restaurant Management
   

   ¿Te fue útil?

5. D

   Daniel

   Nueva York45 reseñas

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Nice rooftop restaurant and bar. Offers both in and outdoor experience. Limited food menu but excellent bar menu. Amazing views of NYC skyline and Hudson River. FYI - The elevator to the restaurant is behind the main hotel entrance on the back of the building. There’s a paid parking garage about a block away.
   

   RoofTop at Exchange PlaceRespuesta enviada hace 3 días

   Dear Daniel, It appears that every part of your experience was delightful! We appreciate you choosing to dine with us and for sharing your fantastic review. Your feedback is incredibly valuable, and we look forward to welcoming you back soon! Best, Restaurant
   

   ¿Te fue útil?

6. J

   John

   Nueva York2 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Our server was very nice and professional. The view to the city was great. The atmosphere was nice. Our food was a different story. The salmon my date ordered was very very small and came with very few veges/carrots. My steak was ordered medium and it was very well done. The octopus was under cooked and very chewy. We didn’t want to complain so we just ate everything b/c we were hungry. The drinks were great, we order another round. I would go back again for the roof-top and oder less expensive food. I am willing to give the place another try since going once doesn’t reflect the restaurant at all. They could have had a bad night but I doubt it since it wasn’t that busy.
   

   RoofTop at Exchange PlaceRespuesta enviada hace 4 días

   Dear John, Thank you for choosing to dine with us and taking the time to review your experience. We appreciate you mentioning the quality service and our beautiful ambiance you experienced while dining with us. However, I am very sorry to hear that you did not enjoy your dishes. I have noted your feedback and will certainly address it with our staff. We would love to see you again soon for a much-improved meal! Sincerely, Restaurant Management
   

   ¿Te fue útil?

7. J

   Juan

   Atlanta1 reseña

   5.0

   Comieron en 9 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Excellent restaurant. Beautiful views nice food
   

   RoofTop at Exchange PlaceSe respondió el 12 de abril de 2025

   Dear Juan, I'm delighted to hear you enjoyed your meal and our breathtaking views. Your kind words inspire us! Our dedicated staff strives to create unforgettable experiences for every guest. We look forward to welcoming you back soon! Best, Restaurant Management
   

   ¿Te fue útil?

8. OT

   Comensal de OpenTable

   Nueva York1 reseña

   1.0

   Comieron en 2 de abril de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   The food is awful, we order beets poke bowl with chicken And really the chicken was raw with the skin on really no flavor on it. And the Cajun chicken wow I’ve never tasted such band and tasteless chicken. The service is not bad actually was good and the waiter does not have the fault. The problem is the kitchen. I don’t recommend it at all.
   

   RoofTop at Exchange PlaceSe respondió el 5 de abril de 2025

   Dear Anonymous, Thank you so much for dining with us. It is nice to hear that you were impressed with our service. However, I am very sorry that you did not enjoy your dishes. We strive to provide a top-notch experience, so I regret to hear that we missed the mark this time around. I sincerely apologize for our lapses, and we hope you will consider a return visit for a much-improved meal. Sincerely, Restaurant Management
   

   ¿Te fue útil?

9. K

   Kevin VIP

   Atlantic City12 reseñas

   5.0

   Comieron en 29 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Nice restaurant, friendly professional staff, excellent food and drinks.
   

   RoofTop at Exchange PlaceSe respondió el 31 de marzo de 2025

   Dear Kevin, It sounds like every aspect of your visit was lovely! Thank you for dining with us and taking the time to write your stellar review. Your comments are greatly appreciated and we hope to see you again soon! Best, Restaurant Management
   

   ¿Te fue útil?

10. A

    Amer

    Nueva York3 reseñas

    5.0

    Comieron en 12 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Very relaxing and romantic, highly recommend. Food was delicious and drinks are top notch.
    

    RoofTop at Exchange PlaceSe respondió el 13 de marzo de 2025

    Dear Amer, It's wonderful to know that our food and drinks lived up to your expectations. We strive to create a great ambiance for our guests, and we're glad we succeeded during your visit. We appreciate your 5-star rating and look forward to serving you again soon! Best, Restaurant Management
    

    ¿Te fue útil?