Roofers Union

Commentaires sur le restaurant Roofers Union de personnes qui y ont mangé. Selon des cotes récentes.

1. S

   Shayna

   San Diego1 commentaire

   1.0

   Y est allé le 15 avril 2025

   1. Cote globale 1
   2. Nourriture 2
   3. Service 1
   4. Ambiance 2

   Very disappointing night. I booked a couple weeks in advance for lobster Tuesday dinner (specifically chose the option at booking). We order and 10 minutes later they tell us they are out, it is their mistake, they will comp dinner if we see something else we would like. We stay because we need to feed the kids still and have just ok fish n chips. Then we notice a table that came after us gets lobster dinners brought out. We decide to just finish our food and call this night a loss. Get the bill and at first nothing was taken off. Then server says let me take your drinks off (we only had 3 drinks, again just mediocre) and apologizes for their mistake again. I explained at that point how disappointing it was to see people after us get the dinner so she goes back to the bill and gives a small discount and assures me management is being told about this mishap. Not feeling like arguing any further with the kids with us I stupidly paid even though we were told our food would be taken care of. We could have understood an honest mistake from the kitchen but then seeing it still being served and then lying about taking care of our food was what ruined the night for us.
   

   Roofers UnionA répondu le 17 avril 2025

   Dear Shayna, we want to sincerely apologize for the disappointing experience you and your family had during your visit. Unfortunately, due a system error, we ended up with double the expected number of early reservations, which caused confusion and miscommunication between our kitchen and service teams. We completely understand how seeing lobster go to other guests after being told we were out must’ve felt very unfair and frustrating. Please know our intention was never to mislead you, but rather our communication clearly suffered on a night where our team was overwhelmed and scrambling - although this is no excuse. We will be reaching out to you directly to make this right. Thank you again for taking the time to share your experience, and we look forward to connecting with you further.
   

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2. M

   MEISHA

   Washington DC1 commentaire

   4.0

   Y est allé le 8 avril 2025

   1. Cote globale 4
   2. Nourriture 4
   3. Service 4
   4. Ambiance 4

   Great prices, great music, awesome views, nice service.
   

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3. N

   Nick

   Grand Boston2 commentaires

   5.0

   Y est allé le 1 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Saw an instagram reel about Lobster Tuesdays and had to try this place out! The staff could not have been friendlier and the vibe was delightful! Highly recommend, will most certainly be back!
   

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4. OT

   Client d'OpenTable

   Washington DC1 commentaire

   5.0

   Y est allé le 6 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   This trivia is hilarious maybe on of the best in town. Nachos will fill you up! The burger is also very good and they are generous with the amount of fries
   

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5. M

   Maria VIP

   Washington DC18 commentaires

   5.0

   Y est allé le 4 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The best experience the Tuesday Lobster and the happy hour until 7pm...it's a MUST go in DC
   

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6. S

   Suncana VIP

   Milwaukee1 commentaire

   5.0

   Y est allé le 5 décembre 2024

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Love Roofers trivia! Great deals and so much fun!
   

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7. J

   Jenna

   New York City2 commentaires

   5.0

   Y est allé le 21 novembre 2024

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   My husband and I had a delicious dinner at Roofers Union last night! The new decor is absolutely fabulous. Nice ambiance, fast and friendly service, and great food. We will certainly be dining again soon - I heard they have trivia during the week which sounds so fun!
   

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8. Z

   Zachary

   Alabama1 commentaire

   1.0

   Y est allé le 10 novembre 2024

   1. Cote globale 1
   2. Nourriture 3
   3. Service 1
   4. Ambiance 2

   The service was really rough. The restaurant was mostly empty and it still took forever to get anything. I would not go back here for a meal.
   

   Roofers UnionA répondu le 13 novembre 2024

   Thank you for your review and for sharing your honest feedback with us, Zachary. We are extremely disappointed to hear that your visit to Roofers Union was not the best. While it appears you arrived before our opening time for the day so our team was still setting up, this overall experience is not exemplary on the level of service that we pride ourselves on and we would love an opportunity to make this right. If you would consider us giving us a second chance, please email us at info@roofersuniondc.co m so we can ensure the red carpet treatment for your next visit. We hope to hear from you!
   

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9. T

   Tiffany

   Washington DC5 commentaires

   3.0

   Y est allé le 12 mai 2024

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 4

   We had Mother's Day brunch there this past weekend. In my opinion, the brunch is not worth $60, it didn't have a waffle station, no pancakes, or French toast. It had frozen fresh toast stickes. It had a omellete station, carved meat starton, but only prime rib, shrimp cocktail, oysters. The dessert selection was minimal as it don't have a lot of options. The best thing at this brunch was the omellete and the fried chicken sandwich.
   

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10. OT

    Client d'OpenTable

    Nouveau-Mexique1 commentaire

    5.0

    Y est allé le 12 mai 2024

    1. Cote globale 5
    2. Nourriture 5
    3. Service 4
    4. Ambiance 5

    Great Mother’s Day brunch! Good selection of foods all very well prepared. Great atmosphere with the large windows and open space. Very well done and we will be back.
    

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