Romano's Macaroni Grill - Retama

Reseñas de Romano's Macaroni Grill - Retama de comensales del restaurante. Basadas en valoraciones recientes.

1. MN

   MichelleN

   Baltimore5 reseñas

   5.0

   Comieron en 12 de mayo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The hostess was great. The waiter was very good and quick to get what we needed even though it was busy.
   

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2. OT

   Comensal de OpenTable

   Los Ángeles2 reseñas

   2.0

   Comieron en 5 de mayo de 2024

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Received our food about 1 hour and 45 minutes after ordering due to having one chef onsite. I wish they would have turned us away instead of trying to fill tables especially knowing their challenges that night.
   

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3. LC

   LynnC VIP

   Seattle1 reseña

   2.0

   Comieron en 14 de abril de 2024

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   Dinner took 2 1/2 hours and there were three tables of customers. Ridicules.
   

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4. JW

   JWMJR VIP

   San Antonio79 reseñas

   5.0

   Comieron en 30 de marzo de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We’ve eaten at this restaurant many times and have never been disappointed. Food always delicious and the service always first-rate. Tonight was no different. Our server, Fisher, did a great job taking care of us.
   

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5. OT

   Comensal de OpenTable

   Nueva York3 reseñas

   2.0

   Comieron en 23 de marzo de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 4

   This restaurant’s service really went down. Very slow, food wasn’t hot after waiting. Totally disappointed.
   

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6. RA

   RetAFfoodluver

   San Antonio24 reseñas

   3.0

   Comieron en 29 de febrero de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   While the service is good (not excellent), the food was mediocre at best. The spaghetti pasta was soft, tasteless and overcooked. I’ve had better at Olive Garden at a less expensive cost. We won’t be returning.
   

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7. MR

   MarkR

   Houston6 reseñas

   5.0

   Comieron en 24 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Enjoyable dinner. Our waitress was delightful. Restaurant wasn’t very busy and we had 10 people at our table. A few things were forgotten or slow to come. We probably could have used 2 servers and it seemed there were 2 available. Food was good and we were celebrating My Moms 80th birthday. A lady sang Happy Birthday in Italian to her which was very nice. Overall good, not great, but a memorable evening with family.
   

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8. OT

   Comensal de OpenTable

   San Antonio2 reseñas

   3.0

   Comieron en 18 de febrero de 2024

   1. Global 3
   2. Comida 1
   3. Servicio 5
   4. Ambiente 5

   We have eaten here on several occasions and never had any issues. Everything was great, however my ravioli was lukewarm when it came to the table. Not sure if the server let it sit there too long before bringing it or the cooks didn’t plate it timely. Everything else was wonderful though.
   

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9. OT

   Comensal de OpenTable

   Houston1 reseña

   1.0

   Comieron en 15 de febrero de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Would love to tell you how it was, but they did not honor the reservation. When we arrived they said we made the reservation after 4pm and they don’t see the reservations?? Really, your website sends people to open table to make reservations. We were told we would have to wait and would be seated last, there were about 5 couples waiting. No thanks, we went somewhere else. We used to eat here 5-8 times a year, but after this we won’t be back. There are plenty of other options and restaurants that will honor reservations.
   

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10. RW

    RoseWmsJD VIP

    Las Vegas11 reseñas

    3.0

    Comieron en 15 de febrero de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 2
    4. Ambiente 3

    We have eaten at Romano's Macaroni Grill many times over the years, and have always enjoyed it. This time, though, the service seemed uneven (except for our waiter, who did a great job), and we got off to a rough start. I had reserved a table on Open Table, but the woman at the podium denied any reservation under our name, then said reservations were having to wait, too. We put our name on the wait list and ordered wine at the bar while we waited about 30 extra minutes for our table. (There were empty tables both in the bar and in the restaurant.) Our entrees took about 45 minutes to be delivered to our table, and my pasta dish had soaked up most of its sauce and tasted dry by then. (Our waiter was attentive to us and came by at least twice during this time to assure us our meals were being prepared.) Despite my dry pasta, the overall quality of the food was good, including that wonderful bread, the Caesar salad, and my husband's shrimp alfredo. We'll be back, but I hope they will work on their customer service in the meantime.
    

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