Romano's Macaroni Grill - Windward Parkway

Reseñas de Romano's Macaroni Grill - Windward Parkway de comensales del restaurante. Basadas en valoraciones recientes.

1. JM

   JeffM

   Atlanta5 reseñas

   5.0

   Comieron en 17 de mayo de 2020

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Staff was friendly, attentive and engaged. Food was excellent. We felt very comfortable with the dine-in experience as it relates to the current social distancing guidelines.
   

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2. SB

   SusanB

   Atlanta1 reseña

   5.0

   Comieron en 14 de marzo de 2020

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was delicious. The service was special. I will go again
   

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3. RM

   RobertM VIP

   Atlanta36 reseñas

   3.0

   Comieron en 5 de marzo de 2020

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 2

   Adequate food good price, the lobster bisque was watery and tasteless!
   

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4. EA

   ElizabethA

   Richmond3 reseñas

   5.0

   Comieron en 29 de febrero de 2020

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   So sorry that this restaurant closed. It was always warm and inviting-loved the music.
   

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5. P

   Pianoguy444

   Seattle1 reseña

   3.0

   Comieron en 23 de febrero de 2020

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   I’ve lived in New York for 4.5 years and while I tend to prefer non-chain restaurants, I’ve still frequented and enjoyed chain restaurants from time to time. This was not an enjoyable experience. Forgettable food & slow and cold service. I’d rather go to Olive Garden.
   

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6. OT

   Comensal de OpenTable

   Atlanta1 reseña

   1.0

   Comieron en 15 de febrero de 2020

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Had reservations for 8. Walked in around 5 till and people were standing there that had reservations at 7:15. I do not make reservations to wait an hour on a table. Host was overwhelmed, people everywhere all with reservations. Waited for 30 minutes and there was still 4 people in front of me. Called seasons 52 on the busiest night of the year and explained what had happened and they told me to come in and got me straight to a table. Macaroni Grill is a joke and I will never go back!!!
   

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7. RM

   RichardM

   Orlando8 reseñas

   1.0

   Comieron en 15 de febrero de 2020

   1. Global 1
   2. Comida 4
   3. Servicio 5
   4. Ambiente 1

   We had a “reservation” for 730 pm. When we arrived there was one person, a kid who looked to be about 16 years old handling checking everyone in and seating people. He clearly did not know what he was doing and was overwhelmed. There were about 30 people in the lobby area waiting to be checked in when we arrived. There was no rhyme or reason on who was getting checked in. People would just walk to the front of the line get his attention. And get their name added to the list skipping all of us who were in line waiting. This was no fault of his and he should have never been left there alone on Valentine’s Day to handle rbis crowd. Not once did a manager come around to see what was happening. Finally we got checked in at almost 8 pm after arriving at 725. We stated looking around the restaurant and could see multiple open tables and no one was being seated at them because this poor kid could not keep up. My wife finally asked at 830 if we could take a table next to the entrance that had been open for almost a half hour and he said we could. Our waiter was fantastic. Very friendly and efficient. So we ordered an appetizer and our entrees. The waiter stated that they were out of steak. How the heck at 830 on Valentine’s Day are you out of steak? We also ordered an appetizer and after about 15 minutes the waiter came back and said they were out of that also. Overall a pretty bad experience. Very poorly managed in my opinion. We totally expected it to be busy and were prepared for that but having a reservation and then being added to a list of approximately 10 names and having to wait over an hour to be seated is unacceptable.
   

   A 1 persona le resultó útil

8. G

   Gaby

   Raleigh3 reseñas

   1.0

   Comieron en 15 de febrero de 2020

   1. Global 1
   2. Comida 2
   3. Servicio 2
   4. Ambiente 1

   I used to be a customer in North carolina, and I always love the place and the food. I haven't been in while since I moved to Atlanta. I had reservation for Valentine's Day. Our reservation was at 7:15, when we get to the restaurant there were a lot of customers already waiting some with and some without reservation, they were all mixed. We ended in the list after many that didn't have reservation. We actually checked out to be included in the list at 7:45. The restaurant was packed, not clean, the employees were frustrated although they were trying to do their best. I worked in the industry and my expectation was to see a manager at least dealing with the customers. But they were not even visible. The food was fair, actually my main course was not even better than a microwave meal. It was a special occasion for me that day and we didn't get neither the experience, the cleanliness, the service neither the quality and taste of food that we were expecting. Very disappointed.
   

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9. RH

   RonaldH

   Atlanta1 reseña

   1.0

   Comieron en 15 de febrero de 2020

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   This was probably the worst dining experience I have ever had. The restaurant was disorganized and the service was terriblely slow. We showed up for a 7:00 reservation and stood in a large line of people who were generally being ignored while the host ocassionally would log in people. After about 30 minutes we spoke to someone and were seated about 15 minutes later. Upon being seated it took about a half hour to place drink orders. The entire ordeal took about 3 hours with large gaps between service. I would strongly encourage people to avoid this restaurant.
   

   A 1 persona le resultó útil

10. OT

    Comensal de OpenTable

    Atlanta1 reseña

    1.0

    Comieron en 14 de febrero de 2020

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1

    Very disappointing. Ruined our Valentine’s Day. We show up at 6:35 for a 6:45 reservation and the line was through the door and
    

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