Roam by San Chez

Reseñas de Roam by San Chez de comensales del restaurante. Basadas en valoraciones recientes.

1. R

   Rhonda

   Detroit1 reseña

   5.0

   Comieron en 17 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Great service! Enjoyed a night out with friends. Unique, good food.
   

   Roam by San ChezRespuesta enviada hace 3 días

   Thank you for the 5 stars, Rhonda! We hope to see you and your friends soon :)
   

   ¿Te fue útil?

2. A

   AG

   Grand Rapids2 reseñas

   3.0

   Comieron en 12 de abril de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   Loved the liveliness / decor of the place. Small seating area but that is not a deterrent. For any large group, it will be challenging to enjoy personal space and conversations. The server was very professional and nice. The location is really nice with public parking, right next door. Very convenient (Monroe public parking opposite to Devos). On the not so good side - had requested a small surprise (of something) as a key group member was celebrating their birthday at Roam. Mentioned it in the booking / to the usher as we were being seated. Was assured it will be taken care of yet, completely overlooked. It would have been nice if the team was upfront and called out that it is not possible. Also a lower start for food for flavor and taste. We have been to Roam on numerous occasions and the food was nice, but not so this time around. We built up the expectations and our birthday person was really disappointed, to the extent they stated, they wished we had gone to a different restaurant.
   

   Roam by San ChezSe respondió el 15 de abril de 2025

   Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your recent experience at Roam didn’t meet expectations. We truly regret missing the opportunity to celebrate your guest’s birthday in the way you had requested. That’s not the level of attentiveness we strive for. We’re taking this as a reminder to improve communication within our staff. Unfortunately, we no longer provide complimentary birthday desserts. Instead we offer a $10 discount through our loyalty program, that is automatically added onto your account during your birthday month. As for the food, we're equally sad to hear it wasn't up to par this time around. We appreciate your loyalty & would love to make things right.
   

   ¿Te fue útil?

3. C

   Cat

   Grand Rapids3 reseñas

   5.0

   Comieron en 5 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our reservation for 12:30 today gave us plenty of time to eat and attend our Broadway 2 p.m curtain time. Food was delicious and service was great. We enjoy coming here before any event happening at DeVos.We like the food , nice staff and easy access to DeVos.
   

   Roam by San ChezSe respondió el 10 de abril de 2025

   Thanks for stopping by on your way to the show! We hope to see you again soon for your next show :) Thank you for the 5 stars, Cat!
   

   ¿Te fue útil?

4. M

   Mike

   Tampa3 reseñas

   5.0

   Comieron en 4 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Once again we had a great experience at Roam. Food was delicious ! The drink menu changed since our last visit and so I tried a new one . It was one with Lychee in it and had that yummy foam on top . Definitely would order it again Perfect spot to eat before our show at DeVos.
   

   Roam by San ChezSe respondió el 5 de abril de 2025

   We're so glad you got to try something new & enjoyed it! Thank you for the 5 stars, Mike :)
   

   ¿Te fue útil?

5. J

   Jaime

   Minneapolis1 reseña

   5.0

   Comieron en 3 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Roam has such a fun menu, and I’ve to have anything that wasn’t delicious. It the perfect location for dinner before a show at Devos, but because of that you have to get reservations in advance if it’s a show night.
   

   Roam by San ChezSe respondió el 5 de abril de 2025

   Thank you for stopping in before the show! We hope to see you again soon & thank you for the 5 stars, Jaime!
   

   ¿Te fue útil?

6. R

   Rose

   Chicago15 reseñas

   5.0

   Comieron en 23 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Our wait staff was very attentive and out food tasted great!
   

   Roam by San ChezSe respondió el 27 de marzo de 2025

   Thank you for the 5 stars, Rosie! We're glad you enjoyed your stay!
   

   ¿Te fue útil?

7. R

   Richard

   Unspecified1 reseña

   3.0

   Comieron en 9 de marzo de 2025

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 2

   The food and service is always superb. But, the music is so loud, you can’t hear or carry a conversation.
   

   Roam by San ChezSe respondió el 12 de marzo de 2025

   We're glad that you enjoyed the food and service. We apologize for the loud music; we will pass this along to our management team to fix this issue.
   

   ¿Te fue útil?

8. S

   Shawn

   Nueva York23 reseñas

   5.0

   Comieron en 5 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a delicious dinner and will definitely return!
   

   Roam by San ChezSe respondió el 12 de marzo de 2025

   Thank you, Shawn, for the 5 stars! We hope to see you again soon to try out our spring menu!
   

   ¿Te fue útil?

9. S

   Shelterdoglover

   Indiana2 reseñas

   5.0

   Comieron en 5 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was excellent. I am 100% Polish and had a Polish dish. Not lying. It was excellent.
   

   Roam by San ChezSe respondió el 12 de marzo de 2025

   Thank you for the 5 stars! We're glad you enjoyed our polish dishes!
   

   ¿Te fue útil?

10. T

    Teri

    Grand Rapids14 reseñas

    5.0

    Comieron en 2 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 4

    Delicious food (Baja bliss paratha tacos), friendly attentive wait staff, cool vibe.
    

    Roam by San ChezSe respondió el 4 de marzo de 2025

    We are so glad you enjoyed the tacos! Thank you for the 5 stars, Teri :)
    

    ¿Te fue útil?