Ritual

Reseñas de Ritual de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Micolette

   Tallahassee1 reseña

   1.0

   Comieron en 4 de abril de 2021

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   Ritual has changed tremendously over the last year and not in a good way. Our potatoes were cold (the worst way to serve a hot potato dish), the culture and ambience was gone (so was the meat hanging in the butcher display), the place was empty (that should've been a tale tell sign bc it was Easter Sunday at 1:30pm), the service is practically nonexistent (When we needed assistance I had to go to the host stand to ask for help), and as other reviews have stated, you now have to download an app (Roovy) to browse the menu, order and pay for your meal. You might think this isn't a big deal, but it brings several noticeable issues to light: 1. The wait staff (if there is one) is so invisible they're practically absent. They exist to carry out the food you order but no longer do rounds just to check on you and answer questions. 2. What if you have limited storage on your phone? Without knowing ahead of time that you need enough storage space to download this app, I can imagine some people will have to leave in search of a more reasonable ordering system. 3. It feels so impersonal and the prices are just as high as they've always been. If management is going to discount the quality of service, shouldn't the prices reflect this downgrade, ethically-speaking of course. I felt responsible for being the cheerleader at my table because I was the one dying to return to Ritual, but I can honestly say, even though all the food wasn't terrible, considering all the other changes, I would never recommend this place nor visit ever again--and that makes me sad. *note: You also have to add your credit card to a profile in the Roovy app, which I typically don't do but felt I had
   

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2. CP

   CarolynP

   Houston5 reseñas

   4.0

   Comieron en 4 de abril de 2021

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   I was not so happy with the food. You would think a green chili hollindaise would have had some flaovor but it did not.
   

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3. PT

   PhuongT VIP

   Houston5 reseñas

   2.0

   Comieron en 3 de abril de 2021

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 5

   I went on Saturday for one last meal because I heard the restaurant will close permanently after Sunday (4/4) to be switched to a new concept. They make you order and start a tab via an app - the waiter will not take your order and they will only bring you food. This is disappointing because Ritual is a more or less upscale and full service restaurant; if I am expected to pay $15 for a burger and fries, then I expect full service as well. If I have to order from an app, I would much rather go to a fast casual restaurant. The menu is also more limited than what it used to be, which is not surprising given that they will close down permanently after Sunday.
   

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4. KL

   KeedyL VIP

   Houston12 reseñas

   4.0

   Comieron en 3 de abril de 2021

   1. Global 4
   2. Comida 5
   3. Servicio 2
   4. Ambiente 5

   Business closing and was wondering why... Didn't like the app thing and the service was not really needed. They only brought food to the table and anything you might've ordered from the app. Other than that I can't really comment on service like usual. The hostess had us waiting for a few minutes because she was on the phone when we arrived but she eventually looked up and gave us the one min finger as to say I'm coming.
   

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5. OT

   Comensal de OpenTable

   Calgary1 reseña

   3.0

   Comieron en 27 de marzo de 2021

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Not a fan of the online / server-less ordering system.
   

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6. SW

   ShannonW VIP

   Houston4 reseñas

   3.0

   Comieron en 24 de marzo de 2021

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   Not the same experience we’ve had when it first opened.
   

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7. J

   Jason VIP

   Houston45 reseñas

   4.0

   Comieron en 21 de marzo de 2021

   1. Global 4
   2. Comida 3
   3. Servicio 4
   4. Ambiente 3

   Food was good; several interesting menu options; the space is nice and open; they have implemented measures to reduce interactions with other folks (COVID)
   

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8. SC

   ScottC

   Houston4 reseñas

   2.0

   Comieron en 20 de marzo de 2021

   1. Global 2
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   Ritual has lost all customer service. I can order from an app at Wendy’s. Cost point is high for self service.
   

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9. TS

   TerrieS

   Houston6 reseñas

   1.0

   Comieron en 11 de marzo de 2021

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   With Ritual's adoption of the Roovy app, there is no restaurant experience. It is now just take out brought to your table. I won't be back.
   

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10. J

    James

    Houston2 reseñas

    5.0

    Comieron en 11 de marzo de 2021

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great food. Great drinks. Great service. I will definitely be back!
    

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