Refinery Jax Beach

Reseñas de Refinery Jax Beach de comensales del restaurante. Basadas en valoraciones recientes.

1. E

   Ed

   Jacksonville1 reseña

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We chose the upstairs seating for the view of the ocean. Great menu and great food and great atmosphere. Staff was attentive but not smothering. Really pleasant dining experience, I would recommend to anyone.
   

   Refinery Jax BeachRespuesta enviada hace 2 días

   Thank you so much! We’re so glad you enjoyed the view, food, and atmosphere. It means a lot to hear you had such a pleasant experience—hope to welcome you back again soon!
   

   ¿Te fue útil?

2. A

   AV VIP

   Jacksonville14 reseñas

   2.0

   Comieron hace 4 días

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 5

   After waiting 35 minutes fie our reservation, yes I understand it was Easter, we were sat at a beautiful table overlooking the ocean. I am very aware that tables don’t leave as they are supposed to and turning tables is an art, I just don’t expect to have to give a credit card to hold a reservation in case I’m late or don’t show and then have to wait 35 minutes without acknowledgment of the wait. When brunch was advertised on open table it made no mention of a buffet. The sample menu on open table was light, creative and innovative. The buffet was tucked in a corner with a poor traffic flow. The salad was mixed greens and dressing that was out, no added items for the salad, the pasta dish was cold, the salmon however cold, was very flavorful and moist. The waffles were amazing and very flavorful. The turkey sausage, bacon, and sausage patties were cold, the potatoes were from a bag, the cheese grits were stuck to the side of the serving container. The ham was the only meat on the carving station and the person who was making the omelets was also serving the ham. The omelet station was fine, nothing unique or spectacular. It was frankly the only hot item on the buffet. The dessert platter was next to the salad and looked like the plastic cover from the grocery store was removed hours ago. The servers did their best to bus the tables and fill drinks however there was little serving happening. I have heard amazing things about the Refinery from people who have hosted parties and enjoyed dinners. This experience was none of what I hoped or expected. Again I understand it’s a holiday and there are too many spectacular options that I could have chosen to have gotten the meal I was given.
   

   Refinery Jax BeachRespuesta enviada hace 2 días

   Thank you so much for sharing your feedback, and we sincerely apologize for not meeting your expectations. Just to clarify, we offer a buffet style brunch every Sundays, and this is mentioned in the reservation details. Our team worked hard to create a welcoming, affordable holiday brunch at $31.95 per person, especially for the many large groups joining us after church. We understand it may not have felt like a traditional holiday dinner, and we sincerely apologize if the offerings didn’t match what you were expecting. We truly appreciate your understanding and will take your comments into account as we strive to improve. We’d love the opportunity to provide you with a better experience next time.
   

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3. C

   Christine

   Jacksonville1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   All the staff are wonderful. The food and drinks were impeccable. We had Easter Brunch, the food and drinks were impeccable.
   

   Refinery Jax BeachRespuesta enviada hace 2 días

   Thank you so much! We're thrilled you enjoyed Easter Brunch and had such a great experience with our team.
   

   ¿Te fue útil?

4. M

   Michael

   Jacksonville4 reseñas

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Very bad experience. First, they gave our reservation for brunch away to another group, even though I confirmed for a table for 7. Also, service was very slow and staff was not experienced and some were rude. Quality of food was not good. Don’t waste your time and your money.
   

   Refinery Jax BeachRespuesta enviada hace 2 días

   Thank you for sharing your feedback, and we truly apologize for any inconvenience you experienced. Despite the reservation issues, we were happy to seat you right away at a beautiful table by the window to make sure you could enjoy your time with us. We always strive to accommodate our guests as best as we can, especially on such a busy holiday. We appreciate your understanding and will take your comments to heart as we work to improve. We’d love the opportunity to provide you with a better experience next time!
   

   ¿Te fue útil?

5. R

   Robert

   Jacksonville1 reseña

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   Food was cold and not cooked. Looked like all was unpackaged and put on a plate. Very disappointed in this place. I swear Waffle House would have been better
   

   Refinery Jax BeachRespuesta enviada hace 2 días

   Thank you for sharing your feedback. Our Easter brunch was a special celebration of the holiday, and we worked hard to provide freshly made dishes using only the premium locally sourced ingredients. We're sorry to hear that your experience didn’t meet your expectations. We take all feedback seriously and will review your comments with our team. We hope you’ll consider giving us another chance in the future to show you the true quality of our food and service.
   

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6. T

   TYLER

   Jacksonville1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Extremely professional and everything from the drinks and food were fantastic.
   

   Refinery Jax BeachRespuesta enviada hace 2 días

   Thank you so much Tyler for your great review!
   

   ¿Te fue útil?

7. C

   Crystal

   Jacksonville1 reseña

   5.0

   Comieron en 13 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My first time going and I was pleasantly surprised. Great view, great staff amazing food
   

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8. C

   Carlton VIP

   Jacksonville21 reseñas

   5.0

   Comieron en 13 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The Refinery always delivers a wonderful meal. Michael and the whole team were wonderful.
   

   ¿Te fue útil?

9. C

   Chris VIP

   Jacksonville9 reseñas

   5.0

   Comieron en 13 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great food , service and view! Will be back again.
   

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10. J

    Janice F

    Las Vegas9 reseñas

    5.0

    Comieron en 12 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    The service food and ambiance was more than we anticipated
    

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