Quality Italian - New York

Quality Italian - New York reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. K

   Kirstin

   New York City1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Eh, it was fine. Wouldn’t go back. Nothing about the food was noteworthy.
   

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2. J

   Julie Ann

   Alabama1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely meal here at Quality Italian. The only issue we ran into was our table was booked for 8 and we were not seated until 8:25. The food and the service were fantastic and the hostess was amazing and they did send over a free treat for our wait, so five stars for customer service!!
   

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3. S

   Stefano

   Milan2 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 3

   Ottimo ristorante, cibo buono, buona carta dei vini, un po’ troppo rumoroso.
   

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4. R

   Robert

   Orange County3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Must have the chicken parm pizza! Gnocchi were pillow soft. Top Ten Dinner!
   

   • 

   Quality Italian - New YorkResponded 2 days ago

   Hello Robert, thank you for your amazing review. Our Chicken Parm Pizza is one of our favorites, too. We are looking forward to your next visit.
   

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5. A

   Annette VIP

   New York City5 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 2

   It ended being very good because of the waiter that stepped in. Although o had received messages saying it was the last seating and we should be there on time , which we were. The waiters first words were you need to order soon because it’s the last seating. We honestly were overwhelmed by having to choose everything in a rush. We understood the kichen was closing at 3:15 but it was probably 3:01 when we were being asked to order everything quickly. Glad I had been there last Friday and recognized the nice waiter that took care of my friend and I. He was gracious and told me not to worry. He was there until we were done and even gave us a complimentary dessert. We were a party of 7 and have never have we had Easter lunch so quickly. Won’t be going back anytime soon. Although I live in the neighborhood. Kindly, Annette
   

   Quality Italian - New YorkResponded 6 days ago

   Hello Annete, Thank you for taking the time to share your experience. We're truly sorry that your lunch began on a stressful note. It’s never our intention to make guests feel rushed, and we understand how disappointing it must have been, especially with friends and family. Your feedback is important, and we’ll be addressing this with our team to ensure a better balance between closing procedures and guest experience. That said, we’re so glad one of our team members was able to step in and turn things around. We’ll be sure to pass along your kind words to him, he’ll appreciate knowing he made a difference. We value you as a neighbor and guest, and we hope you might give us another chance down the line to provide the relaxed and welcoming experience you deserve.
   

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6. P

   Patricia

   San Francisco1 review

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy amables, muy buena la comida, buna ubicación. Siempre que venimos a NY volvemos a Quality Italian!
   

   Quality Italian - New YorkResponded 2 days ago

   Hola Patricia!!, ¡Muchísimas gracias por tu reseña! Nos alegra muchísimo saber que Quality Italian les ofrece una muy buena experiencia. ¡Es un honor ser parte de sus visitas a Nueva York! ¡Los esperamos siempre con los brazos abiertos.
   

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7. r

   robert

   New York City32 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Well made food. Always a good meal. Service was good the lady who served us was very on top of us even with a packed restaurant.
   

   Quality Italian - New YorkResponded 6 days ago

   Hello Robert, Thank you for the kind words! We're so glad you consistently enjoy the food and that our service stood out. We’ll be sure to pass your compliments along to your server, she’ll be thrilled to hear it. Looking forward to having you back again soon!
   

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8. A

   Alan

   New York City3 reviews

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Very nice family dinner. Great service as always. One tip - for the spicy lobster rigatoni, it’s better to not get it tableside. We didn’t have a choice and they made it tableside and the sauce had so much sherry in it it was borderline inedible. The table next to us got the same dish and it was a different color and the sauce was creamier.
   

   Quality Italian - New YorkResponded 6 days ago

   Hello Alan, Thank you for joining us for a family dinner and for your continued support. It means a lot to hear you enjoyed the service. We’re sorry to hear the preparation of the Spicy Lobster Rigatoni didn’t meet expectations. Your feedback is incredibly helpful, and we’ll definitely review this with our kitchen and service team to ensure consistency and improve the experience. We hope to welcome you back soon and provide a perfect meal from start to finish.
   

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9. A

   Allysha

   Tampa1 review

   3.0

   Dined on April 18, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The chicken Parm for two was not that great, and way overpriced
   

   Quality Italian - New YorkResponded 6 days ago

   Hello Allysha, Thank you for taking the time to share your thoughts. We're sorry to hear the Chicken Parm Pizza didn’t meet your expectations. We always strive to provide both great quality and value, so your feedback is truly appreciated and will be shared with our team.
   

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10. R

    Rashad VIP

    Philadelphia7 reviews

    5.0

    Dined on April 18, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Great dinner, great service! Can’t wait to dine here again.
    

    Quality Italian - New YorkResponded 6 days ago

    Hello Rashhad, Thank you so much for the wonderful review! We’re thrilled to hear you had a great dinner and enjoyed the service. We can’t wait to welcome you back again soon!
    

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