Ponto Lago - Park Hyatt Aviara

Ponto Lago - Park Hyatt Aviara reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. F

   Fervyl VIP

   Los Angeles3 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Norma was our server during our visit last night 4/20/25. She was absolutely fantastic—friendly, attentive, and made sure everything was perfect throughout our meal. She had great menu suggestions and kept the vibe relaxed and enjoyable. She provided exceptional service from start to finish. She was courteous, and ensured our dining experience was seamless. Truly a standout member of the team. 👏🏻 Would definitely come back just for the great service!
   

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   Ponto Lago - Park Hyatt AviaraResponded 3 days ago

   Hi Fervyl, We're thrilled to hear that you had such a wonderful experience at Ponto Lago! It's fantastic to know that Norma made a positive impact on your visit. We take pride in our attentive and friendly service, and we're glad that it stood out. Your kind words mean a lot to us. We look forward to welcoming you back soon for another exceptional dining experience. Best regards, The Ponto Management Team
   

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2. K

   Kevin VIP

   San Francisco3 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous! Our waiter Alahondro was masterful. My new favorite restaurant hands down
   

   Ponto Lago - Park Hyatt AviaraResponded on April 20, 2025

   Thanks for the review, Kevin! We're thrilled to hear that you had such a wonderful experience at Ponto Lago. It's fantastic to know that Alejandro was able to provide you with top-notch service. We strive to offer the best in terms of food, service, and value, and we're glad we hit the mark for you. We look forward to welcoming you back soon! Best Regards, The Ponto Lago Management Team
   

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3. V

   Victor

   San Diego1 review

   5.0

   Dined on April 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Erica was very helpful and attentive the whole evening. You made great recommendations, the food was delicious . it was a great dining experience for our group. Thank you!
   

   Ponto Lago - Park Hyatt AviaraResponded on April 18, 2025

   Hey Victor, thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you and your group had a great dining experience. We're delighted to hear Erica provided exceptional service and made great recommendations. We appreciate your kind words and look forward to welcoming you back soon! Best regards, The Ponto Management Team
   

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4. J

   Judi

   San Diego89 reviews

   5.0

   Dined on April 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ceviche made with coconut water was fabulous. The market fish was also great - very fresh and tasty. The service was excellent.
   

   Ponto Lago - Park Hyatt AviaraResponded on April 10, 2025

   Hello Judi, Thank you for your wonderful review! We're thrilled to hear that you enjoyed our ceviche and market fish. It's great to know that our service met your expectations. We strive to provide our guests with an excellent dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back to Ponto Lago - Park Hyatt Aviara soon. Best, The Ponto Management Team
   

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5. K

   Kathi VIP

   Las Vegas6 reviews

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were fantastic! Alejandro was one of the most attentive servers we have ever had!
   

   Ponto Lago - Park Hyatt AviaraResponded on March 28, 2025

   Thanks for visiting us, Kathi! We're thrilled to hear that you enjoyed the food and service at Ponto Lago - Park Hyatt Aviara. It's always a pleasure to know that our team has made a positive impression on our guests. We strive to provide the best service and it's heartening to hear that we hit the mark during your visit. We look forward to serving you again soon! Best, The Ponto Lago Management Team
   

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6. A

   Annie

   Las Vegas1 review

   5.0

   Dined on March 26, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came during our honeymoon and we had the best time at Ponto Lago. Our waiter Udi was truly so so kind to me and my husband. He made the experience and the dinner so memorable. Shoutout to Udi for your superb service and kindness to us when we were celebrating!
   

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   Ponto Lago - Park Hyatt AviaraResponded on April 10, 2025

   Hello Annie, We're thrilled to hear that you and your husband had such a wonderful time during your honeymoon at Ponto Lago - Park Hyatt Aviara! It's heartening to know that Udi was able to make your special occasion even more memorable. Your kind words are greatly appreciated and serve as a wonderful affirmation of our team's efforts. Thank you for choosing us for your honeymoon celebration. We look forward to welcoming you back for many more memorable meals in the future. Best regards, The Ponto Management Team
   

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7. C

   Cody

   San Diego1 review

   5.0

   Dined on March 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tyler and Saiyed took care of us- the food, cocktails, service, ambience- all spectacular. Tyler made excellent suggestions when asked as well. I’ll be coming back
   

   Ponto Lago - Park Hyatt AviaraResponded on March 14, 2025

   Hi Cody, Thank you for your kind words! We’re thrilled to hear that Tyler and Saeid provided you with a fantastic experience. From the food and cocktails to the service and ambience, we’re glad everything was just right. We’ll be sure to pass along your compliments to them. Looking forward to welcoming you back soon! Best, The Ponto Lago Management Team
   

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8. J

   Judi

   San Diego89 reviews

   5.0

   Dined on March 13, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We tried the new ceviche. Fabulous! It was tasty and delicate and made with fresh coconut water. We then shared the crudo. Also, delicious. We each had the catch of the day, black seabass. It was great. I took some home and just had it with an arugula salad. The staff was very friendly and knowledgeable about our meal.
   

   Ponto Lago - Park Hyatt AviaraResponded on March 13, 2025

   Hi Judi, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed the new ceviche and crudo—both are favorites of ours as well. The black seabass is always a great choice, and we love that you found a delicious way to enjoy your leftovers! Our team takes great pride in providing excellent service, so we truly appreciate your kind words. We look forward to welcoming you back soon for another great meal! Best, The Ponto Lago Management Team
   

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9. OT

   OpenTable Diner VIP

   San Diego2 reviews

   5.0

   Dined on March 10, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a treat Ponto Lago is!!! This place is so memorable for its extraordinary flavors that we came back twice in a month. The bespoke menu curated by The Passionate Chef surprises in its brights tastes and unique pairings.The restaurant is gorgeous with a world-class view but you can’t take your eyes off the glistening open kitchen where a dozen staff orchestrate preparation and execution of your meal under focused lights around shiny grills and elegant prep zones. It is artful. The meals are amazing — fishes & meats roasted over embers w/dimension sauces & inspired tastes that excite. We wanted to try everything so we ordered a variety to share. It was a beautiful night and each experience brings us back for more. Dessert can’t be missed either. You’ll never forget this unique gem and its quality food. We’ll be back!
   

   Ponto Lago - Park Hyatt AviaraResponded on March 13, 2025

   Thanks for the feedback! We're thrilled to hear that you enjoyed your experiences at Ponto Lago - Park Hyatt Aviara. It's wonderful to know that our bespoke menu, unique flavors, and attention to detail impressed you. We're also glad you enjoyed the open kitchen and the artful presentation. Your kind words about our meals and service are greatly appreciated. We look forward to welcoming you back for more memorable dining experiences. Best, The Ponto Lago Management Team
   

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10. D

    Duke

    Los Angeles1 review

    5.0

    Dined on March 6, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Ponto Lago is criminally underrated. I’m honestly surprised they’re not Michelin rated. At the very least they should be on Guide. Chef Benji does an amazing job bringing various Latin American flavors and aromas to their dishes, while incorporating modern fusion flare to their dishes. First, their Arepas are to die for. Very simple starter that is so addicting. The Pulpo inspired appetizer also has very nice attention to detail, down to the visuals of the dish. Finally, their wood fire grill does wonder in incorporating just the right amount of smoke flavor to their dishes. My wife is usually very sensitive to smoke smell/flavor but she absolutely loved the smoke incorporated into the chicken + mole dish. Their new experimental scallop dish was such a hit as well. Alejandro, our waiter was also so attentive to us, making our night such a wonderful date night. Finally, the price for their quality is unbelievable. I have a feeling they’ll be getting rated highly on some list some time soon so my rec is to try and get a reso before it becomes harder to book
    

    Ponto Lago - Park Hyatt AviaraResponded on March 8, 2025

    Hi Duke, Thank you so much for your glowing review of Ponto Lago! We’re thrilled to hear how much you enjoyed your experience, from Chef Benji’s inventive Latin American fusion dishes to the standout arepas, pulpo appetizer, and wood-fired specialties like the chicken with mole. It’s especially great to know the subtle smokiness hit the mark for you and your wife—we strive to get that balance just right. We’re also delighted that Alejandro’s attentive service helped make your date night so special. Our team takes pride in offering high-quality cuisine at an accessible price, and it’s incredibly rewarding to see that appreciated. We’d can't wait to welcome you back soon! Thanks again for the heartfelt recommendation. Best, The Ponto Lago Management
    

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